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Pullman San Francisco Bay

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223 Twin Dolphin Drive, Redwood City, CA 94065, United States

+1 650 598 9000

$135+

Pullman San Francisco Bay

Overview
Reviews
Photos
Map

Pullman San Francisco Bay - Redwood City - Building

Provided by ICE Portal

Pullman San Francisco Bay - Redwood City - Bedroom

Provided by Leonardo

Pullman San Francisco Bay - Redwood City - Pool

Provided by ICE Portal

Overall guest ratings

7.8/10 Good

Based on 9521 reviews

Review highlights

Service

7.4
Location

7.4
WiFi

4.7
Value for money

4.4

Good to know

Professional service

Nearby

About

Welcome to Pullman San Francisco Bay Hotel, a prime destination for business travelers and tourists alike. The property stands on the shores of a tranquil lagoon, and its beauty inspires a refreshing ambience in every space- from the lobby and award-winning Bay 223 restaurant to each spacious room and suite. For business or leisure, impeccable service and thoughtful amenities make every stay a success.

accorhotels.com

Amenities

Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
ATM on-site
Business center
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24 Hour Front Desk
Safe
Storage available
Non-smoking rooms available
Express check out
Coffee shop
Free airport shuttle
Internet (surcharge)
Parking (surcharge)
Designated smoking area
Wedding services

Guest Reviews

All Reviews

Business

Families

Couples

Solo

Overall Rating

7.8 Good

Based on 9,521 reviews

Service

7.4

Location

7.4

Food

5.8

Breakfast

5.6

Room

5.6

Cleanliness

5.4

WiFi

4.7

Value for money

4.4

Overall Rating

6.8 Good

Based on 3,903 reviews

Location

7.3

Service

7.1

Bar and Beverages

5.7

Amenities

5.7

Cleanliness

5.4

Vibe

5.4

Comfort

5.1

Food

5.1

Breakfast

5.0

Room

4.5

Value for money

3.9

Overall Rating

7.5 Good

Based on 2,665 reviews

Location

7.3

Service

6.3

Breakfast

5.5

Food

5.5

WiFi

4.9

Cleanliness

4.7

Room

4.6

Value for money

4.4

Overall Rating

8.2 Excellent

Based on 2,570 reviews

Location

7.3

Service

6.9

Bar and Beverages

6.3

Room

6.3

Food

6.0

Cleanliness

5.8

Breakfast

5.7

Value for money

4.3

Overall Rating

8.3 Excellent

Based on 380 reviews

Service

7.7

Location

7.6

Comfort

6.6

Vibe

6.5

Room

6.4

Food

6.0

Cleanliness

5.8

Breakfast

5.7

Value for money

4.5

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

bottled water

beautiful location

heavy and too hot

kind and super

stanford university

bogus charges

unexpected parking fee

beautiful view of the bay

shower gel

mentioned to staff member

iphone charger

10.0

Great front desk people

Pros: Hector was very helpful and friendly... he went out of his way giving us information. He couldn't do enought for us.!!! Thank you

Reviewed Apr 2015

review from
2.0

Very very very bad experience

Pros: Nothing

Cons: This hotel cancelled my reservation without explanation during the last week prior to my stay which caused the booking.com to commit fraud against me by making another reservation at a different hotel without my permission and instructed to not do that but did it anyway causing loss of funds which the other hotel refused to refund due to their booking policy which was completely contrary to to printed policy I had received from booking.com from the first and only reservation made by me. It's a scheme to make money from you regardless of what you do with a reservation. Do your homework on these online booking sites folks. It pays to stay away!

Reviewed Jul 2015

review from
10.0

Christmas in California

Pros: The view from our sixth floor room was beautiful. There were birders in our room and birds could be seen in the trees close by as well as the beautiful lake. We loved seeing the sunrise and the mountains. Just walking around the grounds was a pleasant experience. Thank you for a lovely stay from Southerners who spent Christmas in your lovely surroundings.

Reviewed Jan 2016

review from
10.0

Remarkable

Pros: The staff were incredibly helpful and friendly

Cons: That we couldn't stay longer

Reviewed Jan 2016

review from
9.1

Pros: The Pullman is the former Sofitel hotel and other than change the signage they did little else. The hotel is ready for some paint and upgrading. The location is excellent . the staff is friendly and accommodating..

Reviewed Jan 2017

review from
10.0

Very nice

Pros: Make me happy with enjoy with my family.

Cons: wonderful view outside and nice place too.one thing I need to say with the people very nice.because.last night .after parking car in the floor.I forget to lost the car key somewhere.in the next morning somebody take it and bring back to the front desk for me.thank you very much.

Reviewed Apr 2017

review from
5.4

Nice but rooms need updated.

Pros: I like sofitel brand and the amenities

Cons: The rooms are in dire need of remidel. Bathroom had molding joints and wallpaper coming off the wall.

Reviewed Jan 2016

review from
8.8

Pros: comfortable and clean rooms.

Cons: I was next to a service elevator and needed to change my room after I was all settled in for the night. I also asked for some toiletries and never received it

Reviewed Dec 2016

review from
9.1

Nice stay

Pros: Needed a place to stay for family and friends to attend my daughters graduation from college. The location was convenient, clean, comfortable. I wish I had found it sooner when I would come to visit her. If I were to stay in the area again, this would be my first choice to seek out a bargain.

Cons: This hotel can be pricey, I was fortunate to find an Internet deal that had costs comparable to surrounding lodging. In addition, the parking at $25 per night was a bit steep as well. Cost will be the largest consideration for me on a return visit.

Reviewed May 2015

review from
10.0

Pros: One of the nicest hotels I have stayed at in the area. Very clean and great customer service.

Reviewed Jun 2015

review from
9.4

Superb Value for the Money

Pros: The hotel amenities are more like a luxury hotel than other hotels you stay at when traveling for business. The bed comfortable was really comfortable!

Cons: The hotel only has one restaurant, which is a bit overpriced for the food you get, but the staff was really nice. You will need to drive or take a taxi/uber to find other restaurants nearby. The hotel is surrounded by business parks.

Reviewed Sep 2016

review from
8.0

Update the rooms first

Pros: The restaurant at the hotel was absolutely delicious and the parking situation was convenient. Ambiance was very inviting. Great lobby space.

Cons: The room is severely outdated, terrible carpet and crayon marking on the walls from previous guests.

Reviewed Apr 2017

review from

10.0

Great front desk people

Pros: Hector was very helpful and friendly... he went out of his way giving us information. He couldn't do enought for us.!!! Thank you

Reviewed Apr 2015

review from
10.0

Christmas in California

Pros: The view from our sixth floor room was beautiful. There were birders in our room and birds could be seen in the trees close by as well as the beautiful lake. We loved seeing the sunrise and the mountains. Just walking around the grounds was a pleasant experience. Thank you for a lovely stay from Southerners who spent Christmas in your lovely surroundings.

Reviewed Jan 2016

review from
10.0

Remarkable

Pros: The staff were incredibly helpful and friendly

Cons: That we couldn't stay longer

Reviewed Jan 2016

review from
9.1

Pros: The Pullman is the former Sofitel hotel and other than change the signage they did little else. The hotel is ready for some paint and upgrading. The location is excellent . the staff is friendly and accommodating..

Reviewed Jan 2017

review from
10.0

Very nice

Pros: Make me happy with enjoy with my family.

Cons: wonderful view outside and nice place too.one thing I need to say with the people very nice.because.last night .after parking car in the floor.I forget to lost the car key somewhere.in the next morning somebody take it and bring back to the front desk for me.thank you very much.

Reviewed Apr 2017

review from
8.8

Pros: comfortable and clean rooms.

Cons: I was next to a service elevator and needed to change my room after I was all settled in for the night. I also asked for some toiletries and never received it

Reviewed Dec 2016

review from
9.1

Nice stay

Pros: Needed a place to stay for family and friends to attend my daughters graduation from college. The location was convenient, clean, comfortable. I wish I had found it sooner when I would come to visit her. If I were to stay in the area again, this would be my first choice to seek out a bargain.

Cons: This hotel can be pricey, I was fortunate to find an Internet deal that had costs comparable to surrounding lodging. In addition, the parking at $25 per night was a bit steep as well. Cost will be the largest consideration for me on a return visit.

Reviewed May 2015

review from
10.0

Pros: One of the nicest hotels I have stayed at in the area. Very clean and great customer service.

Reviewed Jun 2015

review from
9.4

Superb Value for the Money

Pros: The hotel amenities are more like a luxury hotel than other hotels you stay at when traveling for business. The bed comfortable was really comfortable!

Cons: The hotel only has one restaurant, which is a bit overpriced for the food you get, but the staff was really nice. You will need to drive or take a taxi/uber to find other restaurants nearby. The hotel is surrounded by business parks.

Reviewed Sep 2016

review from

8.0

Update the rooms first

Pros: The restaurant at the hotel was absolutely delicious and the parking situation was convenient. Ambiance was very inviting. Great lobby space.

Cons: The room is severely outdated, terrible carpet and crayon marking on the walls from previous guests.

Reviewed Apr 2017

review from

2.0

Very very very bad experience

Pros: Nothing

Cons: This hotel cancelled my reservation without explanation during the last week prior to my stay which caused the booking.com to commit fraud against me by making another reservation at a different hotel without my permission and instructed to not do that but did it anyway causing loss of funds which the other hotel refused to refund due to their booking policy which was completely contrary to to printed policy I had received from booking.com from the first and only reservation made by me. It's a scheme to make money from you regardless of what you do with a reservation. Do your homework on these online booking sites folks. It pays to stay away!

Reviewed Jul 2015

review from
5.4

Nice but rooms need updated.

Pros: I like sofitel brand and the amenities

Cons: The rooms are in dire need of remidel. Bathroom had molding joints and wallpaper coming off the wall.

Reviewed Jan 2016

review from

Map