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Value for money
Distance to city center
Distance to airport
|"good location, clean, nice staff."||(in 23 reviews)|
|"Wonderful room and good facilities."||(in 36 reviews)|
|"Good food and wine list."||(in 9 reviews)|
|"$28 parking fee per night"||(in 24 reviews)|
|"Next time I'll bring my dog."||(in 6 reviews)|
|"I would like the service"||(in 6 reviews)|
Time of year
Show reviews that mention
|great room||in 91 reviews|
|room needed updating||in 84 reviews|
|staff was very friendly||in 77 reviews|
|parking fee||in 75 reviews|
|comfortable bed||in 66 reviews|
|beautiful location||in 64 reviews|
|lake view||in 37 reviews|
|excellent service||in 30 reviews|
|hot water||in 26 reviews|
|took a long time||in 24 reviews|
|good food||in 21 reviews|
|beautiful lobby||in 17 reviews|
|bit pricey||in 13 reviews|
|bar and restaurant||in 8 reviews|
|extra charges||in 8 reviews|
|faucet leaked||in 6 reviews|
|iphone charger||in 5 reviews|
|san francisco||in 4 reviews|
|beautiful setting||in 3 reviews|
|place was great||in 2 reviews|
The front desk staff and director of front desk were super helpful and accommodating
The cleanliness was alarming for a 4 star hotel. My Sheets had stains. I asked for a new set, came back to my room, they made the bed with the same dirty sheets. I requested new sheets again, I got one sheet to serve as a fitted sheet. Shower floor was filthy. There were ants in my room. SOME of the bar staff is incredibly rude. Thought it was just me having a bad day but 2 other customers sat down and they took 20ish minutes to even acknowledge our presence at a bar that had maybe 7 people at it
Worst customer experience and inedible food
Nothing really. Location suited our purpose. But that’s it
Rude front desk with no attempt to make guests feel welcome. Ridiculous service failure to accommodate handicapped guest, despite having agreed in writing to have the room available. Terrible planning and even worst remedy management. Every opportunity to fix the situation was missed or made worse even by the next manager the next day. Food was seriously some of the worst hotel food Ive tasted.
Make me happy with enjoy with my family.
wonderful view outside and nice place too.one thing I need to say with the people very nice.because.last night .after parking car in the floor.I forget to lost the car key somewhere.in the next morning somebody take it and bring back to the front desk for me.thank you very much.
Update the rooms first
The restaurant at the hotel was absolutely delicious and the parking situation was convenient. Ambiance was very inviting. Great lobby space.
The room is severely outdated, terrible carpet and crayon marking on the walls from previous guests.
The Pullman is the former Sofitel hotel and other than change the signage they did little else. The hotel is ready for some paint and upgrading. The location is excellent . the staff is friendly and accommodating..
Beautiful and charming California welcomes travelers every year. This amazing place is filled with culture and history. The wonderful sites that the city offers will surprise tourists that stay here. When they are choosing a place to stay, they can choose the Pullman San Francisco Bay Hotel. This hotel is in a great location and is very close to the local airport. It has meeting and event spaces to meet the needs of every guest. It also features online check-in, pet-friendly rooms, bilingual staff, shopping, concierge, front desk, outdoor heated pool, fitness center, room service, on-site bar and dining, 421 rooms, and 52 connecting rooms.
The spacious rooms here include work desk, Wi-Fi, flat screen television, coffee maker, C.O. Bigelow New York bathroom amenities, feather pillows, stunning views, hair dryer, and in-room safe. Guests can dine at the Scroll Bar Kitchen and have drinks at the Scroll Bar. The cuisine and cocktails here will be a great addition to the astounding rooms and amenities of the hotel.
There is so much to do in the area and guests will enjoy the Redwood Shores, the Redwood Shores Lagoon, Dolphin Park, Hiller Aviation Museum, Marlin Park, and Bair Island State Marina Park.
When guests are looking to book a room here, it is simple to do. A quick phone call will help future guests to find the room that they want here. It is important to book in advance to be sure that the hotel rooms are not filled at that time.
based on 542 reviews
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Reviews about Pullman San Francisco Bay
Most Popular Landmarks
- Oracle World Headquarters 0.5 mi
- San Mateo County History Museum 3 mi
- Edgewood Park Natural Preserve 3.6 mi
- Red Morton Community Park 3.8 mi
- Pulgas Water Temple 4.1 mi
- Woodside Central Shopping Center 4.1 mi