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The luxurious ambience and quality of hotel furnishings. It was very modern and palatial. The rooms were spacious. We couldn't get the air conditioning to work, the room controller didn't seem to be responding (however, we couldn't be bothered ringing reception at 3:00am to find out why).
The magnificent restoration of the old palace and the integration of the new building is just fantastic.
pleasant surprise - unfortunately an overnight stay isn't sufficient to obtain the full benefit fresh fruit juices rather than artificial
Staff was fair. Room is good for the value. The booking has double rooms but the staff will choose twin and double as customes check-in. I phoned earlier to the hotel to refer that I weanted a doble(king size bed) and by then they had them available and still they got me a twin and when I wanted to change they didn't had anymore rooms. A big minus since I phoned there to confirm this.
The calm and relaxing environment, the attentiveness of the staff, the excellent food, the elegant decoration, the spaciousness of the rooms. It should have an indoor swimming pool, jacuzzi and sauna.
Good breakfastm take away option from the restaurant, large apartments apartment heated up in afternoon, outside noise due to climate machines
It was very close to the city center. The rooms were very nice and clean
hard to find when we have never been to Leira with all the oneway streets. aircond broke down and promise to fix but didn't or couldn't. didn't warn us about the mosquitoes since we had to open the windows to let the air in due to the aircond being broken down. my 2 year old was totally swollen from the bites. couple weeks on, he still bear the lumps. it was horrible.
A very roomy apartment Very difficullt to find.
Swimming pool in the 10th floor was nice. Good breakfast. Drinks in the room's refrigerator. Only two small details: although it was advertised that the hotel had free wi-fi, I discovered it was not free. Also, the gym was closed during the weekend (only in August). I was not expecting this.
friendly staff, very good location no free wifi
price not a 4* hotel, restaurant is frankly bad, the noise of the gymnasium spreads over the whole hotel
the personel was very very friendly, very nice people. The location was 5 minutes walk to the nearest metro station (along the orange line) and very close to the centre (one station far from Trinidad metro station). Great place for such a price. Our room was at the entrance of the hotel, during the night, it was a bit noisy but because of the same fact, we could have internet connection (wifi) in our room. So it was fair. Breakfast was not that fancy but still good: mainly bread, cheese, ham, fruit and yoghurt with hot and cold beverages.
The restaurant was just fabiolous.
good location, clean and comfortable limited menu in restaurant
Dinner Free internet Service above all Breakfast - Poor ( some fruits, jam, butter, bread and coffee) - we asked for eggs for two pax and we got very little.
This was a picturesque location close to many sites, if you have a car. The service was friendly and professional. The restuarant was wonderful:great food, fantastic service and great prices. I would thoroughly recommend this hotel.
very friendly owners
Good friendly service in the restaurant, excellent food, house wine good. Lively, obviously appreciated locally for its food. Pleasant eating space outside by the river. Nice quiet pool. Centrally situated in the small town of Cortes for sightseeing all around, Fatima, Batalha, Leiria, Alcobça, Porto de Mos, caves etc. Well run by Rodolfo Fetal who just celebrated his 30th birthday. Will definitely go back.
Nice surroundings, very quiet. Personalized and kind service.
Very good service, delicious restaurant, everything as beautifull as on the fotos, family buisiness. Very nice decorated and good siced rooms and bedrooms. Wireless internet free. Cover of beds not spotless clean (but that was the only bad point I could find at all! )
Everything was great. The owner and staff make everybody feels like its their own home... They are always aware of little details, for example, sunday was rainning a lot and when we got out of our room there was a umbrella there on the counter waiting for us... The place itself is lovely, the presidential suite is awesome, its apart from the rest of the rooms, giving you a lots of privacy. a very good restaurant awesome and well presented food :) The best weekend I spent this year :)
Visiting with the host No
Perfect! The restaurant it´s 5 stars like the Hotel. Very good staff and very good place
Excellent host, very helpful, would definatley stay agian
The hotel staff was very helpful. They don't have wi-fi in the rooms, only the hotel lobby.
Good clean hotel with good sized rooms. Nice resturant with good food. Small bar. Very quiet town.
Location no hot water when we wanted it.
Lovely hotel - excellent value for money with off season prices. Wegot a great little local meal at one of the nearby cafes - only 14 euros for 2 of us!!!!!
The whole place needs remodelling which has been planned but, apart from the staff that was nice I must admit that I did not like anything in that hotel. I was unable to have a shower because there was no hot water at all in the hotel.Besides I could not pay with my Master Card as they only accept Portuguese credit cards which I find revolting
Had a great stay. The personel is really friendly and dont go shy when ya need to know something. The location is nice and quiet little town, going 1 way is the ocean, the other the town of Leiria, also worht visiting. Props to the hotel! the bus in the weekends can be a pain, its a good connection but busses dont drive frequently ( missed 1 bus, had to wait 2 hours), the rest of the week no complains
Staff were very friendly and helpful. Breakfast could be improved. The orange juice was like water.
Acceptable quality - in city center Rooms quite clean Brakfast a little poor but acceptable
Friendly staff, excellent location Old design
Overall athosphere Not enough parking
Convenient and central The 'orange' juice at breakfast - no excuse in Portugal during the orange season. The staff in the restaurant were not very welcoming and perhaps poorly trained.
Staff were very helpful & friendly, free on-site parking available, only a 10 min walk into town. Had a lovely meal in the hotel restaurant with a great view of the castle. the decor of the rooms is a little dated, could do with a re-vamp.
We liked the location of the hotel.
friendly staff smoking in all areas, a smoke free area particularly in the resteraunt would be very welcome
Nice Hotel and good value for money. Lifts and air conditioning nice bar and great view from the restaurant on the top floor. A good breakfast selection but the coffee was not nice. The hotel is on top of a hill, a steep walk from the town though there are bus stops nearby.
good value for money the city is end of the world
adequate value for money the bed was creating a noise
Attentive staff, tasty dinner
the informal and tranquil atmosphere despite a little road noise.The friendly but unobstrusive hotel staff.The overall cleanliness and standard of room furnishing. The instant hot water.the relative quiet of a small spa town but with the beaches of Viera a short drive away,as were the main autostrada routes if on a touring holiday.Above all excellent value for money. nothing significant.
The Staff was very friendly and tried to help. The hotel and the rooms are very clean. Rooms are very loud and there is no aircondition. The coffee at breakfast is very poor.
Excellent value and very comfortable nothing
Friendly staff All parts of hotel were used by smokers the bar and restaurant were very smokey when we asked to be able to eat our meal in a smoke free area this was not possible. We didn't realize the hotel was on a factory estate fine for workers and lorry drivers but not for holiday overnight stay as the estate started very early in the morning