Despite we were 3, I booked a family room for 4 persons. On the room there was only 2 beds (a double bed and a single one). The hotel refused to provide us an extra bed despite I have booked a family room for 4 persons. Moreover, the continental breakfast does not include any "continental breakfast" characteristics.
For a 2 star the decor and room size etc were totally as expected, and could probably do with a refresh. But nonetheless were perfectly comfortable. The restaurant is a gem though - excellent menu cooked and presented superbly by the owner and his wife. Extremely helpful and courteous. Great location for walking etc
Clean hotel, enough space in the room, nice breakfast and a charming couple that run their family business. The hotel is a half hour drive away from La Bressa a nice skiing area.
The hotel is in a very nice setting, right by the lake and within reach of the Vosges mountains and beautiful villages like Colmar and Riquewihr. The hotel did not have air conditioning and it was too hot to sleep in the rooms. We couldn't open windows because of the noise outside. We booked a table in the restaurant on the Sunday night after choosing a menu which was displayed. When we arrived, again, the temperature in the restaurant was unbearable and we were told that there was only a buffet. We left, as we wanted waiter service and then had trouble finding a restaurant which was open.Such a shame, our stay could have been so nice.
The location was excellent. Parking was available which was a huge bonus! The staff was very friendly and accommodating. A great visit!
Lovely Hotel, all the facilities we wanted. Very hot when we were there and no aircon or fans. Quite uncomfortable sleeping.
nice hotel, nice location, nice ambience It was mentioned that the hotel would have a fitness room. The small room was located at the swimming pool area and the room also contained the sauna !! Obviously non of the equiment was maintained for years and half of the maschinery was not useable at all. So not usable at all.
The hotel is idealy situated, with good private parking right in the centre of Gerardmer. The rooms were spacious and quiet. The breakfast varied and plentiful, the service excellent. A very enjoyable break.
friendly helpfull staff looked like 5 star when we arrived heated outdoor pool very nice with bar reasonable prices.right in town by bars and restaurants but still quiet at night. seperate w.c. but extractor fan not sufficient so we had toilet smells in the room
Good hotel and fascilities, but rooms a bit run down. Nice bar with friendly staff. Breakfast not great rooms run down a bit, breakfast not great
Excellent hotel, superior room is beautiful. Nice village, hotel is near the lake Gerardmer. Worth more then 3 stars in our opinion. Owner was very interested in our opinion. Breakfastconcept is ridiculous, standard price is €16,- supplement of €8,- when you want eggs for breakfast. Better have breakfast at a local terrace for €6,-.....
Relaxing, clean None
quick reception.comfort of the room. very good food and service
Spacious and comfortable rooms with very nice beds and bathrooms. For those traveling from the us, it is very similar in amenities to us hotels. Air conditioning was very weak.
The food was excellent. Secure parking for motorbike.
Comfortable and air conditioned rooms. Garage available. Restaurant on site. Good weekend rate paid through booking.com. Breakfast could have been better for price.
No Internet acces
I slept very well and had a good breeakfast. That was all.
location was quiet, and the food and service were very good, the room was also very good.
central location; access to restaurants, shopping, and city facilities.
The staff were friendly and helpful. We had dinner at the hotel, which was of good quality, but please ask the chef to heat the plates because the food was not as hot as it should have been. The double bed was somewhat uncomfortable. The window did not close tightly enough, letting in cold air and some road noise.
Clean, helpful staff, good breakfast but expensive. Did not have free internet.
Owners were very pleasant. Hotel is currently being refurbished which meant not all facilties were available. Standard of rooms was good. Lack of facilities (see above).
super nice personal, good location, beautiful hotel - everything was just perfect! ;))) we liked everything very much :)
Friendly, helpful English speaking staff. Good breakfast.
Ideal location near to bars and restaurants. Very clean hotel, large rooms and good value. Breakfast quite expensive but room reasonably priced.
Very dark and un-welcoming room, although comfortable. Hotel lacked any character and breakfast was a bit disappointing in the variety of food available.
Location of this hotel is very good. It is too expensive and the heating system is very poor.
The staff is very helpful and nice. When choosing the type of room we want, I was attracted by the description in booking website that this room is "more spacious than the standard room". In fact, this room should be described as a "family room" with a semi-separate smaller room of two twin beds. So, since we are a couple without children, the extra room/space does not give us any real benefit.
Friendly staff/owners ; nice, honest breakfast although some fresh fruit would have been nice ; some rooms are still to be refurbished/renovated, which is also planned. Due to renovation, the bar was closed. (But Rome was not built in one day either)
Staff pleasant and helpful Bar + computer access shuts at 9.30pm
The room swere terribly cold !!!!
Convenient, takes pets, good price Room isn't very attractive; toilet bowl needs to be cleaned
Convenient Uninspiring and souless
The restaurant situated by the golf course. Brilliant in the morning!
The staff was really helpfull in information. I really did enjoyed the stay.
An horrible smell of tobacco in the room
Very friendly staff, excellent service, good restaurant
Friendly staff, good facilities. I came to the Vogezen to climb the Ballons on my bike. The breakfast provided a solid basis for these trips and the spa was a great way to relax after the trip.
very friendly staff, clean rooms and good beds
close to the slopes (10 min by car), nice and fairly clean room. Go visit Le musee de mille et une racines in Cornimont :-)) It's unique! the staff was not particularly friendly ... if u want to use the sauna, don't forget to book it
perfect stay! the hotel is very nice,comfortable and clean room,new fresh bathroom. Good breakfast.Internet available.I advice it to everybody! everything was perfect!
very nice hotel , friendly staff
Free wireless internet, very reliable. Ideal if you want to experience the mountains. Located on main road, so very noisy if you had to leave the window open for ventilation as we did. Too hot otherwise because of heatwave. This hotel would be excellent for a winter ski break, but not ideal for exploration of the major towns of the lower Alsace.
Hotel room was very nice and had a very nice fresh smell everytime I walked in at the end of the day. The staff where very frendly and helpfull. We where told we could have breakfast and dinner at the hotel everynight for around 48 euros. I made it clear to the women sayin is that 48 euros for the whole week we are staying and I said that 3 times and she said yes for the whole week. Me and my friend thought happy days thats a bargin and at the end of our stay we got hit with a bill of 500 euros for both of us and that was for 5 nites stay with breakfast and dinner while we where told it only cost 48 euros for the week which makes it 96 euros for me and my friend, I regret paying it know because we got absolutly robed. When have you ever heard of such a ridiculous price of 500 euors for food for 2 people you would think we would be staying for a month.
A wonderful, friendly welcome. Friendly but un intrusive, just then right balance. The evening meals were great... The restaurant was packed. Rooms were functional, nothing special, but little to complain about either. about time for renovation - a lick of paint would transform the place.
therw was a large screen TV, there was a balcon,
good location in town, friendly and helpful reception, quit room on the backsite of the hotel painting and furniture needs some upgrading, beds are quite small and hard
They were very adequate for our requirements as we were only there about 5 hours. Having to phone someone to be able to check in before 6pm.
Very friendly hotel staff even through the language barrier!
Good value for money, big bathroom, clean but the furniture and decoration is old. However, for a short stay or trip, it is a very good choice.
It was in a good position for the town It was understaffed
friendly staff always
Good breakfast. Clean and comfortable room. Bathroom ventilation either not working or inadequate. Water from shower spread over floor outside shower cubicle. Design problem?
Good quality restaurant rooms were not ready ( not clean) at our arrival (around 14h15)
Clean, comfortable, nice staff. Dinner was okay. Beds were uncomfortable, a big piece of foam
The receptions staff was wondeful, friendly and positive Mattress is a slice of foam. A bit tought on old bones.
Service of Rection staff was excellent Moved to smoking room which turned out to be disabled room, shower did not work properly.
Efficient,clean, no-frills, budget accommodation. Automated check-in system did not recognise our reservation and, as it was a Sunday, there was nobody on duty at reception.
Breakfast was ok. Too small, smelled cigarette smoke, very hot, towels and bed was not made.
This hotel offers excellent value for money for travelers in need of an overnight stay on a long car journey. Good beds, a good breakfast and off you go again. Traveling in a group of three adult friends, I particularly liked the choice of a room with three separate beds. The bathroom is small but adequate. When three people have booked a room with three beds, three towels would be nice too (we only had two).
Very cheap and had everything you needed for one or two nights. One other plus point was the Parking, the website seemed to indicate their was no parking available, but there was a car park next to the hotel.
Good price. Room is clean, and fully functional. Staff is friendly. Free internet access. The staff don't speak much English.
the price it was acceptable considering price
Cheap,functional Wear and tear
nice hotel manager, good location, beautiful environment (les ballons). breakfast, no toilet in jouw room
Town centre location, character of building, helpfulness of all staff, garage facility, value for money. no
The staff were great, friendly,limited English but we had a laugh communicating.I would recommend this hotel to anybody,friends,collegues,family.We are still awaiting our Boiled Eggs ordered at breakfast,staff and chicken obviously very busy but a very small hiccup,I would certainly stay there again.Many Thanks..
Huge rooms. Great rates. Friendly staff.
The staff was very helpful and professional.
The hotel was very clean. Our room was an apartment which had more than adequate space for us and all of our walking gear. The bed was most comfortable. The only problem we had with the hotel was that there is no name on the hotel itself to alert you that you were there.
Big room Lof of noise via ceiling/floor. Bed was way too small
The location is very nice and the rooms were swish & in good condition, but small. Food for two adults could easily cost more than the room rate for a night. They charge additionally for everything including Breakfast and access to the Sauna and Spa. The staff were inconsistent with some very nice and some very angry people.
Beautifully stylish hotel in a beautiful setting. The staff ware very friendly and helpful. The restaurant was very good and the bar was very nice. The fitness was brand new and the swimming pool was nice. A refreshing place in the Vosges. At our stay, the spa was malfunctioning and wifi was in repair.
The experience was very good. The Hotel is clean and not expensive, the staffvery friendly.
it is what it is!! A good value, no fuss hotel.
Tha staff was friendly, the room clean, the breakfast excellent. It's good value for the money.
Room much poor than on photos. Breakfast is poor. Used-opened cans for sweet jam on table. Declared distance from La Bresse is much more in reality. Upleasant impression in general.
the location for a quite relaxing stay was ideal,ideal for hiking or sightseeing the area,very friendly owner who was more than helpfull
friendly and relaxed atmosphere, beautiful location.
Location excellent Host very friendly and helpful.Restaurant very good.
Location is good, staff is very welcoming and we got a huge 4 persons room for only the 2 of us!! More windows : )
Close to La Bresse Hohneck Ski area, I would most definately stay again.
A very pleasant hotel. The owner was friendly (and spoke some English). The food was excellent. The room was nicely furnished and very comfortable. Breakfast at 8:30 - later than preferred. Quilt too small.
The silence... The location was very pleasant. The bed was too short; the lighting in the room was too little; there were no side-bed lamps; no hairdryer; based on other hotels I booked in this same vacation, the price was high.
There was no sound proofing between the rooms so it was easy to be disturbed by the other rooms.
friendly atmosphere, peaceful location .. very relaxing
Friendly atmosphere, attentive staff at evening meal and breakfast. (Yes, as someone points out on your website, breakfast was just bread and jam - but that is what you get in France. Good coffee.) My partner (1m78/5foot 10 inches tall) thought bed a bit on the short side as his feet touched the foot board.
Not expensive and well located, the food at the restaurant was good and the staff attentive. Rooms were dated, cramped bathroom, and not a very comfortable bed.
Good location close to lake front. Good restaurant. Helpful staff. No seperate lounge area
The renovated room & bathroom, the restaurant (ambiance, food, wine), the desk personnel. The bed (too soft), the restaurant personnel.
Nothing I booked room with lake view...no lake view..the lake was so far away...so we could see the casino instead. Breakfast was gone until 9h00...if you go later you will not find anything. The hotel is very old, everything is old. Restaurant was kind of ok. But the waiter was taking our full beer glasses non stop. You really have to guard your drinks.Forget about spa...swimming pool is small and warm but in the other hotel. For sauna and hammam you have to pay 8-15 euros per room. You could also hear you neighbours. Please have in mind that this is a one star hotel.
The location Having to pay more by booking through the internet !
The location was brilliant. The town of Gerardmer is a real treat after having stayed 4 or 5 times in La Bresse. The issue was not the hotel, but the folks that were in the hotel who came back from the casino and were very loud. It is to be expected, the casino is across the street.
Lovely, friendly staff who were very helpful bearing in mind our poor grasp of their language. The walls seemed very thin and we could here far too much of our fellow guests toilet habits!! The heating sysyem and bathroom must be due an upgrade although this may be adaquate in a 2* hotel.
Friendliness and helpfull staff Epinal is not the most exciting city to visit.However very good for a stop on a trip to southern Europe
Best Breakfast in a French 2* ever! Very friendly, efficient staff.
The Kyriad was clean and comforable and the staf most helpful. Coupled with a reasonable price.
Convenient location for a good night out Nothing at all to mention