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The parking lot The worst hotel in EUROPE, my room was unsecure for the entire week, the staff has very limited skills to resolve problems, the location was terrible it took one hour to get to Barcelona. I will never recommend this hotel
Fantastic view and setting. Very nice pool. Friendly and helpful staff. Free covered and locked garage parking. Very spotty WiFi. Electrical issues in room. Missing light bulb. Disappointed that use of the spa cost extra money.
the internet they advertise is a joke,doesn't work on higher floors,but signal is so weak that you need a week to upload one...page..
Internet wi-fi was a joke...No internet in the hotel or in the room . Stayed there 10 days and internet didn't work even once...
Very clean and nice rooms There should be some place to sit and spend time just out of the hotel. Add two resting chairs and small table in to the room, strange to sit all the time in bed. Sirloin in the restaurat was old and spoiled.
Comfortable fuss free hotel I was surprised to have to pay for wifi access - and expensively.
We stayed for two nights. We needed a hotel that was easy to get to from the train station, close to Montserrat, and easy to be on our way to our next destination. The staff at the front desk spoke very good English and were helpful in answering any questions.
Everything was very cleen. Minibar was free and downstairs you can get free coffee/tea/coca cola. In breakfest - fresh orange juce and fruits, sweet rolls. Helpful staff.
Rooms No Bar
convenience of location we found access to the garage rather confusing
Situation and room Quality of service poor. Food abysmal
Exellent restaurant and room. The area around the pool pleasant, well taken care of and delightfully undisturbed. The staff professional and very, very kind!!
The Facilities, and restaurant L'Angle are fantastic, great to have mon st benet and alicia beside, rooms were great, and staff helpful Poor choice of menu in restaurant mon, not much available
quality on every level no
Phenomenal service. Gastronomical meal. First rate facility. I highly recommend this peaceful oasis Absolutely nothing
nice surrounding, excellent facility, delicious food the address provided by booking.com is not be able to find by gps
The hotel and the peaceful setting were outstanding. The food at the restaurant was some of the best that we had on our trip to Spain.
The food was very nice - the staff extremely nice - the room was nice too - and quite comfortable. It was like a barracks - no privacy on the balcony - did not like all the dark passages - the pool area was not at all nice - the village was uninteresting
This is a 4 to 5 star hotel with a 2 to three star service. Try to get the rooms on the lower floor because the terraces are big. It is a very nice hotel, quiet and with a spectacular view over the monastery which is a must see. Great breakfast too. Perfect location to relax. The staff was not very helpful in most cases but nice nonetheless.
I found the hotel very good for a relaxing break. The staff and food were very good. The room itself was lovely and spacious especially the balcony . The toilet was dirty when we arrived (somebody had used it before us, things stuck to toilet bowl) and the floor had not been hoovered properly. Also when we arrived at the pool there weren't any towels and my husband had to walk to reception 3 times to convince them that there weren't any towels(36 degree heat) , they kept telling him that they were there , towels were then brought by reception staff.
The hotel was brand new and nicely finished. The restuarant was very quite and would have been good it the hotel had a bar. The staff did not seem to know the area very well for recommendations on where to eat.
brand new hotel! everything was excellent! very cheap for 4stars!!!
The rooms are big and well equipped and my bed was particularly comfortable. The surrounding of the hotels is 100% industrial. Do not hope of an evening stroll. The breakfast could be slightly improved (pastries) and the floor of the bathroom was not thoroughly cleaned, though the rest was perfect.
good ratio between price and quality
A gem of a hotel - luxurious, clean and comfortable. Don't think this hotel is in Barcelona proper - it isn'T. When we were told it was close to Placa d'Espanya, no mention was made that it was in Barbera del Valles, well outside Barcelona. It takes a Metro ride plus a bus or the train plus taxi to get to it. Either way, it takes about 45 minutes. The breakfast, at 12 euros p/p just isn't worth the money. Fortunately, there are a number of cafes/pastry shops within a 10 minute walk. Try Daniel's (cafe/bar) for the Daniel's special pizza. Yum!
WiFi not working well
Beautiful rooms with immense double bed and a good kitchen. Free internet worked well. Staff were extremely helpful and sorted us out well. Free parking. Kitchen not actually stocked with utensils, though the staff sorted this out quickly.
Good off-road parking, clean and tidy
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Poor Evening Meals and expensive for what you had, in fairness the reception suggested the Telepizza service or going out for a meal. Breakfast was very good and well priced
size of room staff was totally ignorant about situation outside hotel i.e.unable to give info or directions to restaurants or even barcelona furthermore two of our windows were mechanically broken and even though promissed never fixed nor given other room hotel not full.breakfast buffet (11 euro) does not deserve the name.
Clean, bright, cheerful - very good value.
It was OK but some elements could be annoying for some customers (see below) - noisy during the night because the isolation between rooms and levels is bad, distance by foot from the hotel to the train station 30 minutes and not less than 15 minutes as announced, to reach the train station from the hotel only 2 bus by hour during the week-end and 3 by hour during the week (10 minutes trip), from the train station to Barcelone : 35minutes
the room was comfortable being a major sporting weekend the restaurant should have been open in the evening
Very nice room, extremely big and good value for money. Big free parking. Location close to Barcelona and other sights and much cheaper. Food in restaurant is not recommendable, dinner we had was bad. Location good mainly if you travel by car (our case). Kitchen in the room, but no equipment in it (we didn't need it, but it's strange).
Comfortable and clean room, always cleaned and ready for our return. Complimentary bathroom items very good and topped up regularly.
Very good breakfast. Very good rate. Room service just until 22:30
The hotel staff are patient and helpful. Breakfast are good. The door to the bathroom are made of glass and its translucent which is not too good for friends sharing together. Shower curtain is not available which cause the floor in the bathroom to be flooded with water from your shower.
Location and room size, great bathroom
Good locatation I know this hotel a some years ago, and know need urgently recuperations. The windows let a lot of noise from outside and bad air conditioner
It is what you see what you get. We had to change our booking because there was no flight. Booking.com did not make this an easy exercise although the hotel all flexibility.
Superlative service which was committed to ensuring we enjoyed ourselves, outstanding food, and great value. Would definitely return. Nothing
The staff were excellent and very helpful. Perfect place to relax and the spa facilities were great. Fantastic wines and amazing location.
Great hotel with gorgeous view to the Montserrat mountain, cosy rooms with high standard facilities, spa, vineyard and many more. Totally recommendable for a romantic and relaxing stay.
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simple, clean rooms, good breakfast, nice staff. The hotel was good as a business hotel, but it was not mentioned that the pool was closed ! Shame.
Helpful and friendly staff
i had a very good meal in the hotel restaurant..... the staff was friendly.... the pool was nice and the room was comfortable and well furnished. ......the hotel was a bit difficult to find.
The staff were very good, the proximity of the train station, and plenty of free, safe parking. Easy road access too. No shops or restaurants within walking distance
Convenient Location Long wait at the check-in. Very expensive parking, and poor atmosphere in restaurant.
Clean, efficient, well run Having to pay for parking - not good; Bedside lamp did not work
The adress is not existing in a GPS, and there is another adress on the site than You told us in the telefone.
Convenient to Sant Joan train station Breakfast was good and had a nice variety Staff was extremely helpful with any requests Everything is grey, not very colorful
baby bed was installed before arrival. Brand new hotel Check up the web to know where the hotel is, since there is very little indication and nobody in Sant Cugat seems to know where it is located!
Street address was hard to find. It was easier with the cordinates.
It is difficult to find the hotel.
nice modern hotel, perfect choice for visiting Barcelona and not need to pay overpriced Barcelona´s hotels, good connection by train not free Internet, unfriedly man in reception
It is a new and quality hotel. Rooms and facilities are new. Breakfast is fairly good. Nothing about the hotel, but location. Location is not seen on the map. Since the hotel and place is new, you may not find the address with your navigation. Suggest to try ro go with coordinates. It is very practical
we chose the hotel for it's proximity to the University.We were pleasantly surprized, the staff were friendly, the rooms were comfortable & clean.There is also a train station nearby, which is useful for visiting Barcelona. Although we knew, that there was no restaurant, it was a drawback.
Very kindfull workers Breakfast poor
location (off AP -7) and good service, freindly staff
My wife and I arrived tired after a long drive from England, we were met at reception by Carlos he was most helpful and advised us to the suitable eating places nearby. On our return later that same evening we told him that his advise was excellent. The hotel was clean and smart. We will stay again. Only one small complaint, no English speaking television programs.
The girl on the desk was very helpful and offered us a very warm welcome. Very difficult to find
Reasonable price, good location (near the Sabadell city park). The hotel is old and haven't been renovated sevaral years - the 4* rating needs to be adjusted to that (not really a 4* quality). Situated right on the busy crossroad (roundabout) in the center of Sabadell. No internet.
Excellent buffet breakfast. Friendliness of all staff
The breakfast was good, friendly, helpful staff, easy location to find. Rooms big and comfortable. The incredibly tortuous, narrow descent to the garage. Paytv didn't work. Very noisy outside but given the location hardly surprising. With the windows closed, quite quiet.
good place near to a great park
staff was very helpfull, and cortious. prices mini bar are very high for the amount of drink you get. Bottles are the smallest size on the market.
The hotel location was good. The service at the restaurant was nice.
excellent value for money!!! location.
Wi-fi is free Breakfast is very poor
Staff were not very helpful. Restaurant overpriced, staff unwilling to serve customers half hour before closing.
Clean and good design of Room. Nice Area, not to close to Barcelona but nice if travel by car. There are some nice restaurants near hotel within walking distance. There could be more amenities.
Cool and clean To dull nothing happening...
walking access to family, good restaurants and pleasant shopping area breakfast at hotel geared towards Spanish business travellers and not 'holiday' visitors from other countries
Top floor room with marvellous veiws Breakfast became a litte boring and the scrambled eggs were awful
Swish, friendly hotel that makes you feel comfortable at all times. Excellent restaurant, fabulous breakfast.
Car Parking was very expensive considering this was not the centre of a large city
comfort and cleanliness was professional. I couldn't use the internet in the room.
Location and helpfulness of staff, free internet access, cleanliness of rooms. Breakfast too late for business travellers (07:00), restaurant shut on Sunday and opens late (20:30) in evening, very difficult to get a taxi during the morning rush hour, music in corridors can be heard in the rooms (although staff will turn off when asked if after 21:00!).
Facilities, design and comfort are excelent.Ideal for those coming to ESADE business School, which is one of the best in the world
close to motorway
Quality price rate was good. GPS address given in booking.com is wrong and drive you somewhere else.
Everything Only that I cannot always afford to stay there when there is not an offer price.
The shopping center including Carrefour is two minute by foot away from the hotel. Very good connection with the city center by car You have to have the car, if You want to reach the city center
The proximity to food facilities
It was allmost impossible to find..even with navigator, cause there was no proper address in the internet site...
atmosphere bar service
Good hotel, clean, modern and spacious rooms, comfortable bed. Nicely decorated. You really can only reach this place by car or taxi, and surely taxi from Barcelona would be expensive. Recommend only to people with car.
No, tyhe location, facilities, friendliness of staff are all excellent
The hotel was well located, near a large shopping mall and with direct access to the highway. My room was very large and well equipped. the bedroom and bathroom were very nice and clean. The "living" room did not appear as clean as the rest and the walls had stains here and there, overall not a problem. But the breakfast was a problem: barely edible to my taste (cereals, bread). I definitely recommend avoiding it unless the quality of the food improves.
All the comfort The room was very cold
There is no toilet brush in the bathrooms
Air conditioning faulty. No sleep, no compensation offered by staff at checkout.
reasonable price, room was clean. None
close to old town ,unusual design
Nice rooms; good communication with Barcelona by train and car; close by center of Terrassa. Unfortunately didn't have time to enjoy the beauty treatments (very cheap) Eating room could be cleaner. Parking is very expensive but if you are lucky there is free space in front. In the morning not enough personnel in the reception and they have to answer the phone too.
It was inexpensive for what I needed it for For being a supposed 5 star hotel the staff for the most part was rude and completely unhelpful. The room was nice and the food was excellent but it was almost an hour outside of Barcelona by train which was a complete bother. Very few of the staff spoke English. When I called from the train station and asked if the hotel had a shuttle they said "no, get a taxi" and hung up. All and all the experience has kicked Barcelona off my top ten places to see in it's entirety before I die.
It was comfortable, however I would have liked to have had a complementary english newspaper to read in the restaurant whilst I waited for the courses to arrive espaecially as I was dining alone. As I filled the bath a piece of mould appeared in the water, I do not know from where, but needlesss to say I stuck to the shower instead.
The room was quite big. 1. We booked in advance the room with one king-size bed (not 2 beds). Inspite of it we received the 2 beds. 2. You have to use the outside parking about 1km (not the problem but still...)
We just loved this hotel. The rooms were clean and had the most comfortable mattresses. Very clean bathroom and some toiletries. The breakfast was adequate, wish they had had some more fruit options. We visited the Monastery and took the funicular up to the top of the mountain, with spectacular views. The location could not be better, right next to the Monastery, and we got to stay in the "old" rooms. The rooms do not have A/C and it was quite hot in September. We left the window wide open and were able to sleep just fine. It was noisy very early in the morning, a lift truck kept going back and forth.
Clossness to trails and to the church Having a tree block view from window and construction noise that went into night
In the evening, after the tourists left on the last tram down the mountain, the peace was amazing. It is an experience you cannot get on a day trip. Our only regret was that we could not stay longer, since we were catching a cruise ship the next day. The room was neat, clean, and comfortable. After flying from San Diego, peace of the mountain and a beautiful mass refreshed our spirits. We look forward to staying there again, but next time we will stay 2 or 3 days so we can explore the mountain.
Pleasant hotel at the Abbey Square up on the mountain Montserrat. Excellent view, Restaurant with Bib Gourmand i.e. good food for a reasonable price. Buffet breakfast with plenty of choice. We visited off-season and for everybody who wants to combine a bit of contemplation in the beautiful abbey where a boys choir sings every night after verspers with enjoying nature (well marked routes) it is a brilliant place to get away too. After visting Barcelona for three days, two nights at the mountain appeared a perfect short vacation.
In the center of the monastery of Montserrat, facing the cathedral, but it is a normal hotel.Staying at the hotel allows you to enjoy Montserrat also when it is quiet and peaceful- before and after the swarms of tourists.Breakfast O.K. You may drive to the entrance of the hotel to unload or load your baggage, but then you have to find a parking space in the parking lot, which is not so close. Saying that - there is a "train" to take you back from the parking and to it. Parking costs extra.
An excellent experience the hotel staff could not be more friendly or helpful. plenty of parking and easy access. We used the hotel restaurant and the 30e menu del dai was superb. Best steak that I have eaten for a long time.
Friendly helpful multi-language staff, fabulous breakfast included, updated bath/shower, great daily menu for dinner in the restaurant, piano in lobby No drawers for storing belongings - only shelves, no wireless internet (but wired internet was ok) in rooms, no business/conference room for group meetings