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position in the town , good staff, good value for money,good breakfast, bath towel not always available
The reception staff were friendly and helpful The restaurant and bar were closed. There were no facilities other than bed and breakfast.
Nice location in town The lake for quality in room and facilitys This Hotel should only be rated 3* not 4*
exellent brakfast. easy to park the car, nice spa and gym, nice with the restaurant on second floor, the O`learys with all kind of good food and drinks. nice hotel with good service
Nice staff Small and rather cold swimming pool, no hot tube (while indicated in certain documents) - overall the hotel deserves some renovation / refresh (eg outdated rooms, no air conditoning...)
The bead was ok and room size comfortable, big enough. Also quiet. A bit too hot and could not find the thermostat to adjust room temperature... It was Midsommer fest and e.g. restaurant was closed...this was not good.
It was nice an clean rooms, central location, free parking if you have a car, close to skiing in Romme Alpin. They had a relax room with pool and sauna. They also had a restaurant in the same building - which is convenient. I am very happy with the breakfast - it had everything!!! The pool was very small - you can not swim just take a dip. The restaurant food is poor. If you are going to serve "low-class-food" like hamburgers and chips - why not make it from fresh products??? Why does the restaurant buy dry ready-made hamburger bread? Why dont they make the chips themselves? Why do they make dishes from frozen fish and chicken? Please step it up and improve the quality. Right now it does not rime with a four star hotel.
I liked its location. Close to railway station. Obsolete furniture. 1980's dressed up as 2010.
Very nice and quiet hotel with friendly staff. Hotel restaurant closed due to public holiday.
I liked the interior colors & style of the room, bathroom was also ok. Initially we got wrong room (we had booked room with one large bed, but got separated beds room). For breakfast there could be also porridge served.
Excellent location, next to railway station, 4 min walk to city center
sauna and simplicity to be invoiced more than what was agreed under bookings please answer me on this
The location of the Hotel is excellent close to the Rly Stn. & close to the market place. Good restaurant , where in you have many people arriving , good to socialise.
Good reception staff and housekeeping. Nice little pool (though cold!) Breakfast buffet was fine, but staff did not seem able to keep up with demand - hot water, bacon, etc and didn't look very happy.
Our room was lovely, and the location of the hotel was perfect for us. The staff was very friendly and helpful. The complimentary breakfast and dinner buffets were wonderful.
It was really a pleasent and surprising warm welcome with a sandwich that were offered me at 1015 pm while I was arriving. There were an empty siguarette box lying on the room - that isnt very professional. The toilet paper was hard and uncomfortable, and there was no shampoo left in the bathroom, which I of course didnt notice until I was showering.....
choices at dinner were poor, quite old fashioned hotel, no value for money.
The included coffe and cookies and parking space. Centrally located. The staff!! The room had linoleum insted of a carpet. A carpet makes the room mor cozy.
Nothing particuler No
The pizza restaurant on ground level served quite good food. Late start of breakfast, dirty bathroom especially cracks and black stuff in corners. Conference rooms used as night clubs can be very noisy. Pictures on site do not represent the hotel at all (my compliments to the photographer.) By the way, reading the reviews on the site I fail to see the link between the score and the review text. Quite na few negative remarks and still a score of more than 7? Sounds crazy to me. The hotel needs renovating badly. (and get rid of the club!)
The manager was very nice. They could stand to clean up the entryway and make it clearer you must go to 2nd floor to get to the hotel. They need a new carpet desperately.
We arrive in the late evening, we found keys in the room and we got the code by phone; everything went well. We also had good breakfast.
Breakfast was very good. Beds were very comfortable. Nice location. Nice town. We really liked it. Check in hours were too limited. We would have liked to check in at 2 pm or earlier.
the time for accomodation - if somethying happens on the way there can be problems (reception is functional only till 8 p.m.), I think special note abou that will be usefull
Very good and very wellcom.
No staff after 2 pm. No soap in the bathroom.
There was very nice personal, who did organize very quickly room specially for me.. Thanks to that guy and girl who was really helpful!!! It looks like I can`t trust to booking com.....If I order the room - I should call to hotell to convince that everything is ok :(
quiet, nice atmosphere, breakfeast was enough no room service, window could not be opened, but the air was not sticky, don't forgt to ask for the PIN-code, if you want to get in to the building for the 1st time
Helpful and willing staff, short distance to shoping area and railway station a little bad smell in bathroom from mould
We liked absolutely everything. The couple that run the place are very hospitable and kind. My girlfriend and I had been looking for a cozy B&Bs our entire trip through Sweden, we had such a great connection with the hosts. They upgraded us to stay in the lovely main house. The husband is a gourmet chef who prepared us a superb salmon dinner right after we arrived. My girlfriend fell in love with the beautiful jewelry they had on hand too. They are avid travelers and had great stories to tell, they're English is nearly flawless too. As we were leaving (very sad to go) the icing on the cake was when they gave me one of their cool t-shirts, this was really a novel gesture. Wish we could have stayed longer and hope to go back soon!
Owners were helpful to find the hotel and to find the suitable room. The value of quality in relationship to the high price was poor. Old, only visually renovated rooms, with badly updated bathrooms caused in wooden house bad odour with mould smell resulting health risk, worried mind and impatient staying .
Breakfast, location, gardens, separate buildings giving "independance" and kitchen available Not directly about the hotel but plenty of mosquitos in the area !
The hotel is located on the edge of a small town and the setting is very peaceful, relaxing and beautiful. Breakfast is served in a lovely dining area and the couple who run this hotel were helpful and accomodating. The facility also has conference services.
personal relation with the manager. no
Relaxing atmosphere with nice people. Stylish and warm. We recommend!
Very friendly and helpful personnel. Keep in mind thet if you would like to have dinner at the hotel, you should inform the personnel beforehand. Nearest restaurant is at Hedemora (21 km from Långshyttan).