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Very helpful staff - even though very busy at time of arrival I would recommend proper curtains in the room - one of the shutters did not funktion.
We were late in arriveing due to traffic, i called ahead to inform the hotel and when we arrived we were served dinner, the chefs had stayed on to make our meals evean though we were late
very good stay to avoid mosquitos in the rooms
Beutifull landscape. quiet area with many vilages nearby Lack of hotwater after 22:00
Nothing it was horrable, dark and univiting This hotel is well past its sell by date, it needs a complete refit, nearly everything is taty ,old, bashed , chipped & dirty looking. It is on a busy main road, with the traffic intensifing @ 04.00 with heavy trucks going to a large quarry just up the road. Our evening meal was the worst ive had for some time
Very friendly staff; good value for money hotel. -
Convenience of hotel location, standard of facicities and friendliness and politeness of the hotal staff
Am a regular visitor to the hotel, 1st discovered it several years ago and I keep going back as I have never had a bad experience with it. As always on this visit my room was clean, spacious and comfortable. Staff were as always polite and friendly and the inclusive buffet breakfast got me my days off to a good and tasty start.
The area for dining in the hotel was extremely noisy with loud singing and general noise which at times was rather intimidating. The staff made no real effort to keep the noise in check.
Cleanliness, cancelation poclicy, and helpful staff. Wireless Internet is not available freely, and it is far from any avaiable restaurant.
Very big room with wonderful view on the Rhein Bit old furnitures in the room. Unpleasant smell in the stairwell, but fortunately not in the room.
There was a wonderful view of the Rhine and a castle from the balcony. Nice variety offered at breakfast. Friendly, helpful management. The KD cruise line docks directly across the street and the train station is a few minute walk. Great location!
Great location overlooking the Rhine right near the KD ferry pier. Really large room, well furnished, good place to stay in St Goar.
This hotel is located in a very good spot in the town. Right in front of the KD boat tour pier of the Rhein river. The cat castle is in a window view. The hotel manager is always asking if there is any problem in your stay.
Friendly staff, and for once a hotel has figured out traveler's need more than one electrical outlet in their room. The rooms with balconies overlooking the Rhine are extrememely nice, and despite being at the center of town the hotel was quiet.
Stayed in Room 10 overlooking the Rhine, with small balcony. Very large room, but small bathroom. Very clean and comfortable. Hotel is directly opposite the KD line stop. Did not eat in the hotel apart from breakfast, which consisted of smoked salmon, boiled eggs, salami, cold meats, cheeses, rolls, juices and cereals. The owner was a very pleasant man. Very convenient for train also. No.
The owner couldn't be more helpful. He seemed to take a personal interest in every guest. The situation of the Hotel is perfect with beautiful views over the Rhine. A balcony room in the summer would be perfect. Ideally situated for hiking.
Excellent location, spacious room with a pleasant view, very friendly and helpful proprietor. In-room mini-bar would be nice.
The quiet location No id request from the staff, we booked in without showing any identity at all.
Friendly hotel ideal for families very close to the centre.
Cleanliness and big quiet room. Very good breakfast. We discovered with pleasure the center of the old Limburg and the multiple italians restaurants!
Convenient to town centre Poor value for money. Bar area uncomfortable Lift out of service Breakfast choice limited and expensive.
Close to the old town of Limburg. Free parking. The price of the breakfast is excessive.
Beautiful historic City
availability of a smoking room, quiet and comfortable room Wrong telephone number provided, it was impossible to call the hotel. Name of the hotel on the building was not Arcadia, but Tulip, there was no explanation, I circled the area three times before somebody told me it is the right place. If not for the geographic coordinates used in sat-nav, I would never find the hotel.
Staff were very helpful
Nice hotel with fair price Breakfast too expensive (15 EUR per person)
convenietly placed for the old town, with a good range of restaurants Lack of restaurant facilaties
Ease of finding & parking: close to town.
Convient, historic Buildring going on outside room area, when at 9pm an tired the hotel staff explained they would be working onther hour! Disapointed in guest relations.
We liked the convenience of having the castle to explore, a restaurant with views, and our room in close proximity. The free parking was also an added bonus. The view from our room was beautiful! The king bed is actually two twins pushed together. Not to mention, the bed/s were not very comfortable unless you like a hard bed. You are definitely paying for the castle aspect because the rooms were average.
We enjoyed everything about our visit and will tell all of our friends Our timing was bad because the castle tour wasn't open yet!
We appreciated every part of our stay, beginning with our arrival. Although we arrived well before the regular check-in time, the staff found us a room that we could have immediately. We were first afraid that this new room in the villa would be less desirable than the room we reserved, but we were pleasantly surprised. The view of the Rhine from our balcony was superb. The view from the dining room with its wide windows was also great. We reserved a table for dinner and were surprised when the hostess led us away from the window area. However, we were given a table in a lovely private alcove which also had a view. Generally we found our experience to be better than we expected from the guest reviews we read.
Breathtaking location, nice wellness area, average service, average dining room Hot room, no aircon, tired dated bathroom, no hotel information in the room in any language, overpriced
Excellent location with superb views, ok dining room with average service.
They offered a nice food.
The guest room was clean. The guest room was far from reception. There was no porter. There was no explanation about the location of guest room from reception staff when I check-in. That's why I misunderstood that the guest room location is near by reception. After I checked-in, I carried 3 heavy buggage to the in front of reception which locate at the 1st floor. At that time they explained to me about the location of guest room. So that I had to carry our buggage to downstair again. I reserved the restaurant at 8:30, but the restaurant couldn't prepare the table for us on time. After they provided for us a very small table which located close to reception without any tablecloth! The table was too small to put all meals and noisy location. I was disappointed.
The Breakfast was excellent The room was far too hot - should have had air conditioning. No information in English, we did ask but none was produced. The hotel was very overpriced
Excellent Location. Clean comfortable rooms. Friendly staff
Old fashioned spa-hotel, very atmospheric. Good spa and sauna facilities. Bathroom had a stale smell; needed airing.
one of the best spa hotels I ever visited
Everything is excellent...I would recommend this hotel to everybody who likes thermal spa facilities.
We loved the Spa and Welness. Room was very nice and breakfast excellent. A place to relax. Nice view also from the room.
The pool and the Sauna Landschaft - the beautiful setting of the hotel. We loved the Sauna Landschaft, but it was closed one day, and we find it strange that nakedness should be compullsory (seems a very strange German wish for strict rules) - anyway neither we nor several others stripped our swimsuits!. We came mainly for the Offenbach Festival Concert, but we thought it strange that the restaurant doesnt adapt to the times of the concerts: no way to have dinner at the hotel before or after concert. An improvement would also be to have easy access to Internet even without bringing a laptop. But we had a lovely time! Karl Johan Danell
We loved our stay at Häckers Kurhotel. The hotel is placed in Bad ems a really small town, and it felt like you were seperated from the rest of the world. Time stod still. The hotel itself was wonderful, the staff was really really serviceminded and the breakfast was excellent...So if you are looking for a hotel and surroundings to completely relax in- this is the place..
very good hotel very good foodgood
Friendly staff, good food, good value for money Not bad as such, clearly refurbishment is underway - but my room had dated look
Excellent breakfasts, good location Parking was a problem, particularly for my disabled wife
Staff and Breakfast. This is an old resort slowly coming to an end. Terrible furniture, worst sheets. One room smelled, another extremely dark (had to upgrade it). Bathrooms were fine. Only for older people interested in hot spring.
upgrade me to a better room as the original room was not ready the spa should also be opening in the morning
Our room (separate cottage) was fabulous. At first I was a little disappointed that we were not in one of the inside rooms of the castle but I quickly got over it realizing how wonderful our little cottage was. Great sitting room with our own library and a huge, luxurious, beautifully tiled bathtub, all very private with great views from most of the windows. Lovely! Some of the staff could have been a little more helpful (and friendly). Also, the restaurant closed up just a little too early, another 1/2 hour (to 9:30) would have been helpful.
What a wonderful hotel! Great view, romantantic room, perfect service. It's expensive, but definately worth it.
Room was great and booking.com got us a great price. Dinner was good as was breakfast. If you are looking for being in the middle of the action, this isn't the place. It is a walk to the city, but for us it was perfect.
We liked the authenticity of the Castle. The staff made us feel special. They were well educated on the food, wine, history of the area. Also very accommodating when it came to luggage needs. There was no language barrier, as all staff spoke english. I highly recommend this site as a "special" place to stay no
excellent food and ambience no drawers in the rooms we had (2) to enable us to empty cases! Rather odd esp as one room was large
Very friendly staff and always ready to assist. Porter service to get luggage from parking to the castle is great as the person brought the bags to our rooms (tower rooms). Staff checked us in at 12(noon) and very accomodating with an infant. Two people in our group were vegetarian and dinner main course option was not to their taste but the hotel tried to accomodate the special meal request.
Beautiful facility and friendly staff. If the restaurant had more choices of food, that would be better.
Comfortable bed, complete privacy, excellent breakfast. Splendid views of Rhine.
The Waitresses dressed in tradirtional German attire and their engaging presence, was a nice touch. The smell of fresh baked goods wafting up to our 3rd floor room when i opened the balcony door was delightfull. No elevator on our wing.
The view. The food. The service. All of the welcoming touches. None
Please write at least 15 words
everithing was on the high level
Quality of the towels could be better
A very comfortable country hotel A large coach party absorbed much of the staff attention at dinner and breakfast.
Very comfortable and clean and warm room. Friendly and attentive staff.
Large room and good restaurant with friendly staff.Good breakfast.
The location is excellent for the town and the Lahn. Good restaurants nearby as well as an excellent restraurant in house. Would recommend it.
Nice location, clean, friendly, good food
In a great location being on the edge of the old town and next to the river. The room was basic but functional and therefore adequate. The owner who was there at check in was very welcoming and helpful but the staff in the morning (especially in the breakfast room) were surly and quite unfriendly. Would have been nice to have the opportunity to have breakfast on the terrace. Dirty and stained bedroom carpet, it's the reason that we only gave the hotel a 'fair' rating for cleanliness.
location nice. Would be nice to have Wireless internet
Spacious room, great location, excellent breakfast.
Very clean and friendly, excellent food and facilities
We like the room, the breakfast and the spa facilities. They were excellent. Everything was in the separate buildings. To go to the swimming pool, you have to walk up to the hill where is located and walk back again after being in the sauna. Also, you should be prepared to be in the mixed sauna with out your swimming suite.Another point that it is more or less for business people not for families.
Good conference style hotel. Excellent standard of cleanliness and helpful friendly staff. It is distributed across a hill, so be careful if you're mobility impaired.
Excellent architecure new and old, good dining, excellent spa. You get a lot of exercise walking up and down the mountain from your bedroom to the facilities, which might actually be a good thing. Not for the infirm or the elderly really.
Very nice hotel located on a hill in a castle. Modern rooms, free dinner in the cafe. Room was in a building at the bottom of the hill in the basement, hostel type of atmosphere, had to go up the hill to the reception. Only suitable for visitors with cars.
Very nice location, nice room Restaurant is only self service
Spa and pool were a big hit with us - excellent value for money from that perspective. Rooms modern, well appointed and extremely clean. Location of hotel for wandering into town in evening was an unexpected bonus. Easy access from major highway nearby. Breakfast was very good. Excellent on site (covered) parking. Although advertised as a 4 star, the hotel is very business oriented, not really a place for rest and relaxation with a family. Evening meals are in a cafeteria - not a 4 star restaraunt as we expected. Some difficulty understanding the staff and getting directions to the on-site spa/pool complex - not a major issue but an indicator. Major construction underway on site for next 6 months - not mentioned and detracted a little.
outeous staff, a workouroom and the rooms were very clean. They also found English speaking personnel when neede. Good breakfast and dinner also! No
modern, no frills and clean hotel
Convenience of location when travelling on A3 in mid Germany. Rooms are excellently appointed and Room Rate includes buffet style dinner.
The bill was paid before our arrival by credit card, but we liked to pay by cash. Then we had no possibility of choice.
this is a very basic, but comfortable and clean hotel. Good for a short visit
Clean, freindly staff, comfortable rooms, quiet Frozen pizzas not fresh sold in restaurant
Attractive 3 story buiding in quiet part of town within easy driving distance to old town. We were the only English speaking guests.
stop over on way to hungary location and standard good for purpose
Clean rooms, although they had a strong odor of cleaning solution. You pretty much have to drive to the downtown area. The rooms also smelled like cleaning solution.
We only stayed for one day/night but enjoyed our stay. The hotel has no restaurant but is only a 15 - 20 minute walk from the beautiful city center where there is an abundance of restaurants, cafes and bars.
Hotel was modern and comfortable - reasonably priced. There is a nice "Winter Garten" area. The hotel and surroundings were very neat - and the environment was quite calm. Dinner was not available at the hotel (at least the night when we were there) - just drinks and frozen pizzas. It didn't really matter in the end - we went into the city and had one of the best Thai meals ever :-)
Price Location (within 2 minutes from A3) Room (good size, modern, good shower) Friendly and helpful staff Location (industrial environment), but if you just need a hotel to sleep and continue your journey (like me), that should be no problem
Very friendly staff and good location for travelling Shame they do not have a full restaurant service and also the room key devices are terrible - please bring back swipe or traditional keys.
Centro location in town and the room was very comfortable
We found the Hotel to be utterly charming and enjoyable. It is conveniently located (although the town is so small the hotel could have been located just about anywhere.). Our room was a very cheerful yellow. Very comfortable and clean. There are a lot of stairs in this building. People with difficulty climbing or limited mobility would have a hard time here.
In my opinion, this hotel was in the best location in town. Our view was of the oldest building in the town. Bacharach is a very nice little town.
The location of the facility and the rooms really were very nice. Since we were there during the end of the tourist season, the resturant was not open at convenient times. It was closed for dinner both evenings of our stay.
location and hospitality of the young owners. These days, in-room internet wi-fi is expected. At Am Markt, it not only was not free of charge, the charge of 8 Euros per hour is exorbitant. For this reason I would not recommend this hotel to others unless they had no need for internet access.
All of the above listed items. Also, our room was a suite/apartment instead of the expected 1 room (double bed/cot). The staff was extremely helpful & pleasant and the town of Bacharach was enchanting!
the location is good. 10 mins walk from the train station. It's also near the pier and tourist center. We can easily arrive the tourist attractions. The bathroom is too small.
Charming as to a genuine German hotel, clean, great value, excellent location in beautiful Bacharach. We would return again and again!
Wonderful hotel in a beautiful Rhein village. Overlooking the market square but not noisy at night, as the village is small and very quiet, and the hotel is not near the train line. Ask for Room 2 which has a lovely balcony overlooking the market square. A much nicer overnight stop than the tourist traps of nearby Bingen or Rudesheim.
Size of room & bathroom, cleanliness, great location in town. Quality of breakfast.
Great central location and helpful staff.
Excellent location. Room decor eccentric but interesting. Staff friendly and helpful After I received confirmation of the reservation from active hotels the hotel sent me an e-mail saying my booking had crossed with a bobking they had made with a large party. They did however manage to find a room the next day and I was able to take up my original plan. I do not know whether this was the fault of you or the hotel but this kind of problem should not happen.
Location within pedestrian area of Limburg
The location of the hotel in the center of Limburg is perfect for my purposes. Very friendly and competent personnel. Even the standard rooms are well equipped and of decent size. If you're still hungry after having left the breakfast buffet, it's your own fault. You just have to have dinner at the Restaurant de Orusse at least once during your stay - excellent cuisine. Does the above really sound like there was anything I didn't like? :-)
The hotel was in a great location, the staff was nice,room was very comfortable; best part was the shower was separate from the toilet. Extra sinks made it nice also! Definitely recomend.
The staff is very helpful and kind, the apartments are clean and comfortable
Excellent price for value, breakfast in your room is just great!
Nice quiet location (after the owner's son had finished his short drum practice in the basement!), right by the river as you'd expect from the name