Would you like to save as your currency permanently or for this visit only?
Beautiful location Room that showed on the website did not match the one we were given and the bathroom was extremely filthy. The hotel staff did not believe this until we printed out the picture from the website. After that they changed our room. Website did not state that the pool cost 18 euros per person per use and that parking was free as long as you were willing to walk up the mountain. This hotel is for people with too much money and not enough sense. If you want to see the castle stay down at the town for cheaper and walk up.
The pizza resraurant The wine cellars were always closed. On mondays the main restaurant is closed. The rooms are definately not for cat-swingers. The furniture was more S/H Ikea than antique.
The beautiful building and location. The car access barrier entry system remote from the main building.We rang the recepetion buzzer four times over a five minute period and never had any reply.We only got through the barrier because finally another car was exiting! It was stressful having to'jump' the barrier and not suitable for a 4 star hotel.The reception member of staff did not apologise and simply said he was 'on the phone' and couldnt answer the buzzer.This seems quite unacceptable as an entry system.It beggared belief that he couldnt see/respond to the buzzer while on the phone at the same time.He did not apologise or give any indication that he was concerned for our inconvenience and remained unsmiling throughout.A poor welcome to a lovely place,what a let down.
The castle and staff were wonderful. The spa was very nice as well. My husband and I never left the hotel because there were so many things to do at the castle.
great breakfast rooms are small - general comfort is poor
Staying in comfort in a magnificent historical building Repetitive background music in the grounds
The place and park Restaurant was closed,but food in pizzeria was very bad.
perfect view, nice environment
Everything! It was sheer bliss. The location was wonderful and the staff could not have been more helpful. The service was absolutely first class.
The friendly and helpful staff. Extensive and thoughtful room amenities which also included a kettle and tea/coffee etc so unsual in Italian hotels.
We woke each morning to an endless view of vineyards and incredibly beautiful Italian countryside. The Vineyard/BB owner and staff were always present and ready to help with our every need. The Owner even made sure we had breakfast before leaving for our flight at 6 AM. They also produce the best Prosecco Italy has to offer! Nothing to dislike. It is in the country. Don't be shy, rent a car, ride the bus. Have the full Italian Vineyard experience.
Quiet, friendly, nice environment Nope
A very pleasant stay in this beautiful hotel. The church bells at 6 a.m!
Everything. All above the normal. Perhaps, a few suggestions can be made but these are, seen the high score, irrelevant and just minor. detail.
Nice location, good staff, clean, large rooms - unbelivable small charge for such a nice hotel. a bit poor breakfast
Old fashioned interior design
Staff were very helpful, letting me bring my bicycle inside the hotel and were all smartly dressed, the males all wearing ties. I'm old-fashioned in that respect. Also enjoyed getting two lots of sanwiches and crisps when drinking at the bar!!
The quality of food at the restaurant was exceptional but a bit overpriced. Room furniture could be improved.
Helpful staff, clean rooms. Internet connection (wired). A bit difficult parking. No European power adapters.
An excellent hotel - very kind and helpful staff, nice and clean rooms (ours was with a view of a beautiful garden), cable Internet in the room and wi-fi in the public areas. Excellent breakfast - as you are in a 4stars hotel.
Good Value for money, located 20km from belluno. You can find exellent wine in the area, especially prosecco.
Small tv set.
The poolside restaurant was excellent, especially the atmosphere, food and staff. Check-in staff was not particularly eager to share details about the hotel, its wellness center services and local knowledge, surprising considering we were nearly the only overnight guests, measured by a look at the parking lot.
It's wonderfull plase nothig
Good rooms, friendly staff