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Good food in the main restaurant Poor quality of food in room service.Spa facilities for women not complete e g no facials, etc Main problem was air conditioning in the room was faulty.
Comfortable room, excellent food, helpfull staff.
Wondeful value for money at a great beach resort in Galicia.
Lovely hotel, excellent facilities, efficient and helpful staff, great breakfast in a very nice seaside resort with an excellent beach. None
O the back of the hotel there is a park where the kids and grown ups can have fun - good for families. We were allowed to enter the hotel at 4pm and leave at 12am, less than 20 hours for 130€...Also I was not allowed to book the hotel directly for one single night, only through booking.com
the situation is fantastic a wee bit expensive - particularly if you did not make use of the spa facilities
Excellent hotel, room and facilities
Excellent spa, beautiful rooms wit a perfect sea view. Helpful staff. Just everything you needed for a nice stop over
All was magnificent! Nothing, all very much was pleasant.
I like to stay in this Hotel In the winter season; it is good to relax without so many people.
Location, Excellent spa , staff, room is fantastic, and most off all veiw is the best. Soap finish before I finish bath.
The spa, the confort and the beautiful view of the sea. The spa was full of people, and we need to wait to go to the pools.
The localization of the hotel (excellent, near the beach), the room quality (very good) with full sea room view, the breakfast (in particular the fruit selection, with magnific strawberries), the spa with salt water and several facilities (inner pool, sauna, etc...) The employees of the reception did not provide an adequate attention during my check-in. I had to wait to much time, few information was given and also I had to ask 3 (!!!) times for a crade, which only was delivered latter. Also, the 4pm hour for inicial check-in is too late in my oppinion. I would expect something like 2pm and not 4, which makes you "waste" a big part of the afternoon
Nice hotel in nice location Was disappointed that the price of the room did not include access to the indoor swimming pool and this was not made clear to me in advance.
We like every thing, but the best have to be the relax atmosphere even in height season, the surrounds are breath takenig.The delicious buffet breakfast kept as full until later afternoon. Highly recommended
Indoor pools during bad weather Improve selection of tv channels. Make available one english-speaking newspaper.
The hotel staff doesn't speak english, no service mentality, no service on the pool, Spa is ok but ages away from european real spa standarts, Hotel rooms look old or at least the ones we had. The hotel staff doesn't speak english, no service mentality, no service on the pool, Spa is ok but ages away from european real spa standarts, Hotel rooms look old or at least the ones we had
The excellent Restaurant with first class service and well cooked food. The location on the coast with superb hotel facilities
Very nice & sufficient breakfast buffet. Very clean and large SPA. Very kind & helpful hotel staff (but, not much English speaker). Very nice restaurant in front of the hotel (Same chain) and also at the Gran Hotel Hesperia.
Good location - big well designed room Food, service and music in hotel resturant not in line with quality of the rest of the hotel
Excellent hotel, staff always very nice, fantastic spa, good breakfast, walk distance from the town center... An excellent stay! Plus, they offered us a suite instead of a double for the same price, which was great! None, all was perfect
The hotel has a beautiful spa, enjoyable in sunny and rainy days since it is partially covered. The seaview is gorgeous and everything is totally set for your comfort and relax. We spent a great week among the spa, the kids pool and the relaxing restaurant area in the garden.
Excellent facilities.Attentave staff and superb restaurant. Perhaps for charging for my kids using the pool. 2 x 2yr olds !
Almost everything, from the quietness to the sober decoration.
god facilities, quiet
Excellent on site restaurant, very nice swimming pool, good treatments in the spa, very friendly staff Nice hotel, just don't stay there in high season, way to expensive for what it has to offer.
The spa facilities were very beautiful and relaxing. The rooms were cleaned immaculately. The staff were very helpful. Breakfast was excellent. Be careful to book a spa experience with breakfast rather than just a room, otherwise you'll pay extra for the facilities and the breakfast. Massage a bit disappointing.
Everything is new and perfect for a four stars hotel.the spa is very good.
The pool area was nice and it catered for children. The prices were high for what we were provided, but then it was high season. The Spa treatment was poor and the spa itself is overpriced with a (typically Spanish) unknowledgeable staff.
Staff was very helpful It did not have the sea view room as the pictures shown
The room and view Need extractor fan in Bathroom as windows cant be open in bad weather
1. the staff: Ronald, Susanna, Aurea, greeted us kindly and with interest in what we did;they gave personal attention at all times: the room staff kept the hotel meticulously clean: the waitors, Oscar was friendly and attentive but not pushy but the star of the whole show was Noemi who was kindness embodied and very very nice. The garden was pleasant. We wanted an out of town hotel which was quiet and this was. Our room was a suite, comfortable and large with a lovely logia overlooking the garden. It doesn't fit in tomany of your categories. It was lovely. Everything was delightful
New hotel - large rooms - nice breakfast Close to a noisy road - no beach or sea access - ground not well maintained
The position overlooking the estuary, and the breakfast buffet Not enough variation with the dinner menu.
The staff were most helpful. Very relaxed atmosphere. lovely surroundings. I would have preferred a more varied evening menu on the 'a la carte'
We were really disappointed by the fact that the hotel was billed on your website as being"200 yards" from the city centre when in fact it was 2 kilometres from the town centre. It was on the spur of a dual carriageway, in the middle of nowhere, which made it impossible to do anything except drive. For a hotel billed as being 4-star, there wasn't even an information pack inside the room about the services the hotel offered. In order to get to the outside swimming pool it was necessary to walk through the reception and out of the front door. The quality of the bathroom toiletries was poor too.
Cleanliness Size of rooms friendliness of bar/restaurant staff Hotel situated on very busy main road Food boring with limited choice Noise echoed quite badly
Very well presented hotel. Spacious room. Nice public areas Location is bit out of the way. Not recommended for anyone without a car.
Spacious, high quality building. Nice carpets. Diffident receptionist.
friendly family atmospere. nothing was too much trouble. food was excellent and there were three communal areas to relax in. we could not find fault in this hotel.
Beautiful landscape, very well maineted building, rooms and facilities, very nice staff
The hotel is very well decorated, confortable and clean. The sorroundings are very peaceful and yet it's close to several nice and interesting places. In the rooms you can find suggestions about what to explore in the area.
The setting was beautiful, the grounds immaculate and the hotel was very clean. The staff were extremely friendly and helpful .The room was very well fitted and comfortable and the breakfasts were plentiful and varied.
Very good and pleasant accomodation and very nice welcome.
The hotel is in a quiet location with no noisy neighbours. The staff were very friendly, helpful and spoke good English. The room was very clean, spacious and more like a small suite with the separate lounge area converted to a bedroom for our 12year old who was sharing with us. The dinner menu was interesting, varied and the food excellent except for the unripe nectarines which were served as the "fruit" choice on two nights. Liked the shaded car parking and the outdoor pool.
Superb family run hotel, quiet and very relaxing. nothing
The views and the cleanliness Did not hire bikes as stated and more soundproofing
Location near the beach, excelent access by road Poor breakfast, only self service restaurant, little room between furniture
room was wonderful, large, with fantastic sea view.excellent value for money paid. food at the hotel restaurant - not tasty and quite expensive for the set menu that was offered. Location - great if you come by car which was our case. without a car - it is quite remote and isolated, nothing around it.
We had a top floor room facing the beach and it was paradise and the room and facilities were very clean and tidy. 3 nights for the 2 of us came to €165 euros breakfast and wifi included and in July - I really can't see how I will ever get as good of a deal as this again!
Very friendly and helpful staff. Food smell on the rooms corridor.
situation was terriific
Wifi. Nice rooms. Well-located.
Friendly & attentive staff , excellent location for the town of O Grove & La Toja . Ample breakfast . Very clean & modern . Thoroughly recommended . Would stay again !!
This is a very nice place to stay; the location is beautiful facing La Toja and at a walking disstance to the nice restaurants. We only stayed one night but we intend to repeat . The staff is very nice and helpful. No
Exceptionally friendly & helpful staff. Good breakfast. A short walk to a range of excellent restaraunts.
Good room and location. Staff seemed inexperienced and nervous which made us feel uncomfortable. No evening/lunchtime restaurant.
Situation, sightseen, staff, services
Location and good service.
First of all I need to say that be4 going I was a little warried about comments on difficulties to find the hotel. Even if I drove with gps, I found the hotel just looking the directions, and they are clear. It's true that I arrived during day, during night when it is dark probably would be slightly different. But all the comments regarding the difficulties to find it, in my opinion, are a little excessive. This is a countryside hotel, and it is fabulous, and the value for money is fantastic. I just regret to have spent just one night, and had not time to taste the restaurant that looked nice!
A quiet and small hotel with confortable rooms and a beautiful view of the countryside and the 'Pontevedra Ria' at 3 km (from the balconies at the top floor). The hotel is served by a good restaurant with reasonable prices. The room air conditioning is weak in hot days. At night the room can be refreshed opening the balcony door.
Nice, friendly hotel with comfortable rooms and a cute little pool if you fancy cooling off. very difficult to find. Our sat nav really struggled and we had to just ask lots of people to point us in the right direction. The hotel should really put better directions or more accurate GPS instructions on their website.