The wi-fi connection
Poor cleanliness, no chance of having some help in organizing the journey to the airport
the fact that the windows didn't open
Good value in expensive country. Staff was friendly and helpful. Located a few blocks away from the hip area, close enough to walk to but far away enough not to be bothered by late night revelers.
Rooms are on upper floors, and hotel lacks elevator. As of summer 2007, there is construction going on across the street, so you will hear rumbling during working hours.
Good ambience and environment
The location was within easy walking distance of the City centre and all sights. The Manager Veronica was always willing to provide assistance with any requests.