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Conveniecene, location, freindly staff on arrival. updated restaraunt and dinner menu. Good security with outside ground floor metal window shutters added, broken cistern in toliet which dripped and ran continually all night, in fact hardly slept at all due to this. ( Room 2. ) We use Campanile a lot and this is the key reason for negative review. I mentioned this to reception in morning and this had been reported by another guest. Please attend to this problem as you only really notice it when trying to sleep .We had a long journey to Calais and then to North of uk the following day and very little sleep! We do use campanile and would stay again if this is put right as it is ideal location for me on business and holidays.
Good air-conditioning. Dreadful service in restaurant, very slow and they were not even busy. Very offhand reception staff. Patrick was rude, speaking to colleagues the whole time that we were checking out. No acknowledgement, no thank you. Will never stay here again.
The room was very quiet and the food was good . I did not like the non smoking room in the restaurant it is far to small and not as nice as the smoking side.
Friendly staff who made us feel welcome & did thier best to talk English to us. Very convenient place to stay when using the A26 south from Calais. Our visit was spoilt by the noise from motorbikes that were racing back & forth near the hotel into the early hours of the next day, but this might not happen every night.
simple and easy to book and staff were helpful. Meal well priced
Location excellent, very easy to find. Bed a bit hard, as usual, and Campanile should provide more pillows (best to bring your own). Food in the restaurant very good, above average for Campaniles. Would stay again. Toilet needs replacing.
Very friendly, helpful staff. Ideally located for the purpose of our trip (Rugby World Cup England match in Lens). minor point only: don't like plastic tea cups provided for use in the bedroom.
Room was cold. Two days before room heating worked.
Clean, good choice at breakfast. No hairdryer in room
Room was clean and adequate for an overnight stop with tea & coffee making facility. Much better than the premier classe next door. It is also convenient to have a restaurant on site. The hotel is not that easy to find mainly because it is not well signposted. Those signs that are in place are too small or only partially visible in the bushes once you have passed the entrance road. The check in desk is the bar in the restaurant but again is not clearly marked.
Chosen for location only as I was unaware of surroundings and it was close to rail and bus links which worked well. I was disappointed that this was a room only price and breakfast was extra. Location did mean that it was often noisy with trains going thro the station until late.
The staff were very helpful. Nothing was too much trouble. Because of my health, they gave us a ground floor room. Added to which they pointed out that there was a restaurant next door, with a discount for Premier Classe guests. The bed although large, was rather well used, and had a fair sized depression, causing one to roll into the middle
combination of good location for world cup rugby, reasonable price, good centre for lille, somme battlefields and memorial sites, arras.
clean and tidy, next to bethune, near calais and autoroute
Booking in with more than one room was time consuming - it took us nearly 15 minutes - that could be made easier.
Very helpful reception staff. Proximity of Campanile for dinner although not keen on the generalm buffet that was on offer there. Pod toilet and shower very small.
The day-after checkout. No receptionist during night. Rooms too small. Bathroom same as a Ferryboat. Bed sheet dirty of hair and body hair.
Simple late access
Free wifi was great. The service in the restaurant at the attached Campanile was bad.
convenience to motorway very uncomfortable mattress, breakfast not worth the money
Very reasonable price, good breakfast, had a telly. Had some very noisy neighbours especially the ones banging on the door and in the room next door!?!?!?! May stay again without kids