Overview

M Hotel & Conference Center

1515 George Washington Way, Richland, WA 99352, United States
+1 509 946 4121

$52+

Overall guest ratings

6.7/10 Good
Based on 798 reviews

Review highlights

  • 9.4
  • 8.7
  • 7.2
  • 4.9

Good to know

  • Spacious rooms

Nearby

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    About

    M Hotel & Conference Center is a great choice for a stay in Richland. Guests can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Rooms feature bonuses like refrigerators and microwaves, along with room service and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Fitness center
    • Free parking
    • Terrace/Patio
    • Laundry facilities
    • Room service
    • Child pool
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    Reviews

    Guest reviews

    Overall Rating

    6.7 Good
    Based on 798 reviews
    • 9.4 "Excellent value."
      9.8 "98% were happy with the price of the breakfast."
    • 8.7 "Location is great."
      8.9 "89% enjoyed the restaurants & bars nearby."
    • 7.2 "Good pool."
    • 6.5 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
      6.9 "69% thought the management was tolerable."
      6.7 "Housekeeping was ok, according to 67%."
    • 5.2 "Internet is average."
    • 4.9 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.0 "80% said the bathroom was dirty."
      1.3 "For 87%, the rooms looked old."
      1.4 "86% thought the tv was sub-standard."
      0.0 "100% found problems with the furniture."
      3.5 "65% were unsatisfied with the kitchenette."
      2.0 "80% had problems with the shower."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.2 "68% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
      4.2 "Dirty pool, said 58%."
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    Overall Rating

    6.9 Good
    Based on 295 reviews
    • 9.5 "Excellent value."
    • 9.0 "Terrific location."
    • 7.0 "Good pool."
    • 6.6 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 6.0 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.8 "Breakfast is below average."
    • 4.6 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.1 "89% thought the tv was sub-standard."
      1.6 "For 84%, the rooms looked old."
      2.5 "Air conditioning was criticized by 75%."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
    • 3.7 "Wellness & sports facilities were not very nice."
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    Overall Rating

    6.5 Good
    Based on 359 reviews
    • 9.4 "Excellent value."
      9.8 "98% were happy with the price of the breakfast."
    • 8.3 "Location is great."
    • 7.1 "Good pool."
    • 6.6 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
    • 4.9 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      1.9 "81% said the bathroom was dirty."
      1.0 "90% thought they were poorly maintained."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.7 "Breakfast is below average."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      3.3 "67% thought it was rather dirty."
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    Overall Rating

    5.6 Okay
    Based on 31 reviews
    • 7.0 "Good pool."
    • 6.5 "Service is ok."
    • 6.3 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 4.8 "Rooms are not good."
      4.1 "59% said rooms were dirty."
    • 3.9 "Not very clean."
      4.1 "59% said rooms were dirty."

    Overall Rating

    7.7 Good
    Based on 111 reviews
    • 9.3 "Excellent value."
    • 8.9 "Location is great."
    • 7.5 "Good pool."
    • 6.2 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 6.1 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 4.7 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      1.1 "For 89%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."
    • 4.7 "Breakfast is below average."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    ancient tv
    pool area
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    exterior needs
    upgraded our room at no charge
    continental breakfast was adequate
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    overall rundown
    open on friday
    sauna areas
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    room hot cold
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