Overview

Crowne Plaza Richmond Downtown

555 East Canal Street, Richmond, VA 23219, United States
+1 800 863 7818

$163+

Overall guest ratings

8.0/10 Good
Based on 856 reviews

Review highlights

  • 8.8
  • 8.5
  • 8.5
  • 5.2

Good to know

  • Great reception
  • Friendly service
  • Great view

Nearby

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    About

    The Top Choice of Hotels in Richmond, VA Enjoy a fantastic stay at the finest of Richmond hotels – Crowne Plaza Richmond Downtown. Our high rise hotel features rooms with beautiful views of the James River, a spacious indoor pool and state of the art Fitness Center. And just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting and mountain biking in America! We are located near many of the city’s top businesses, such as Federal Reserve Bank, MeadWestvaco, SunTrust, UPS, Virginia Biotechnology Park, Dominion Power, McGuireWoods, Virginia Commonwealth University and Medical College of Virginia. Our hotel is just minutes away from the Virginia State Capitol, Richmond Coliseum and Richmond Convention Center. If you are looking for hotels near Richmond International Raceway, we have the perfect location. We are also within walking distance of Richmond CenterStage, Altria Theatre, The National and the American Civil War Center. Aside from free high-speed internet access and microwave and fridge in all rooms, our hotel boasts 13,000 square feet of event space that’s perfect for meetings, conventions, weddings and more. With perks like a two-hour RFP Response Guarantee, Crowne Meetings Director and Daily Meeting Debrief, your event is sure to run smoothly.

    More hotel details about Crowne Plaza Richmond Downtown

    Crowne Plaza Richmond Downtown Prices:

    $163 - $233 (Based on average prices for a Standard Room)

    Crowne Plaza Richmond Downtown Rooms:

    298 rooms

    Other names used to reference this hotel:

    • Crowne Plaza Richmond Downtown RIC
    • Crowne Plaza Richmond Downtown Hotel
    • Crowne Plaza Richmond Downtown Hotel RIC
    • Crowne Plaza Richmond Downtown Hotel Richmond (RIC)
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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Concierge service
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews of Crowne Plaza Richmond Downtown

    Overall Rating

    8.0 Good
    Based on 856 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
      8.1 "81% thought the service was very professional."
    • 8.5 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      7.2 "72% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
      8.0 "80% were happy with the price of the breakfast."
    • 6.4 "Average value."
    • 6.0 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
      6.0 "60% thought the minibar was ok."
    • 5.2 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 3.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 410 reviews
    • 8.6 "Breakfast is good."
      7.9 "79% were happy with the price of the breakfast."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.2 "Location is great."
    • 6.4 "Average value."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.6 "Only 56% said rooms were clean enough."
      5.4 "Only 54% said the rooms were modern."
    • 5.2 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 2.7 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 239 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
      8.4 "84% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 8.4 "Location is great."
    • 6.2 "Average value."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.9 "Only 59% said rooms were clean enough."
    • 4.8 "Not very comfortable."
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    Overall Rating

    7.5 Good
    Based on 128 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.7 "Location is great."
    • 6.6 "Average value."
    • 6.1 "Rooms are ok."
    • 5.9 "Average cleanliness."
    • 5.8 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.3 "Average comfort."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 77 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 8.4 "Breakfast is good."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    staff was very pleasant
    crowne plaza
    shuttle service around town
    great view
    civil war
    walking distance to downtown
    downtown richmond
    low floor
    bell staff
    parking garage
    hot tub
    queen size bed
    concierge was outstanding
    free on street parking
    black in the grout
    cold as an outdoor pool
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