Overview

Pacific Gateway Hotel

3500 Cessna Drive Suite 101, Richmond, BC V7B 1C7, Canada
+1 604 278 1241

$122+

Overall guest ratings

8.0/10 Good
Based on 1,618 reviews

Review highlights

  • 9.0
  • 8.9
  • 6.5
  • 6.1

Good to know

  • Professional service
  • Good shuttle service
  • Good access to airport

Nearby

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    About

    Location.

    Positioned 2 miles (3 kilometers) from Vancouver International Airport and 8.7 miles (14 kilometers) from downtown Vancouver, Pacific Gateway Hotel occupies a convenient location in Richmond, British Columbia, Canada.

    Hotel Features.

    This smoke-free property's dining options include the PIER 73 Restaurant, built on a pier that extends onto the Fraser River. Hemisphere North Restaurant and Lounge faces the river and offers à la carte breakfasts. The hotel offers a business center open 24 hours a day with a computer workstation and high-speed Internet access. There is also a printer, a fax machine, a copier and a shredder. Complimentary wireless Internet access is available in public areas. Elevated on the 11th floor, a 24-hour fitness center affords panoramic views and provides a full array of exercise equipment. An outdoor pool is bordered by a garden patio. Additional property amenities include complimentary shuttle service between Vancouver International Airport and the hotel, and 24-hour reception services. Guests can take advantage of self-parking, valet parking, and bus, truck, or RV parking for a surcharge.

    Guestrooms.

    This property features 382 contemporary guestrooms, many with views of the Vancouver Mountains or Fraser River. All rooms feature free wireless Internet access and cable TV. Standard rooms are decorated with richly toned bed coverings and drapes that accent ivory walls. Furnishings include armoire-enclosed televisions and desks while bathrooms feature Gilchrist and Soames amenities. Premier rooms are located on the upper floors of the hotel and include feather duvet bedding.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Room service
    • Wedding services
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle rental
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,618 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      9.1 "91% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 8.9 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.6 "86% liked the proximity to sightseeing."
      8.2 "Near to public transport, according to 82%."
      7.5 "75% enjoyed the restaurants & bars nearby."
    • 6.5 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.2 "52% thought the minibar was ok."
      6.1 "Only 61% thought the shower was ok."
    • 6.3 "Average value."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
      6.5 "Sufficient business facilities, according to 65%."
    • 5.7 "Internet is average."
    • 5.5 "Vibe was decent."
      5.4 "54% considered the lobby entrance to be so-so."
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    Overall Rating

    8.2 Excellent
    Based on 792 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      9.1 "91% thought the service was very professional."
    • 9.0 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 6.0 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.4 "Internet is average."
    • 5.2 "Vibe was decent."
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    Overall Rating

    7.9 Good
    Based on 323 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      9.0 "90% thought the service was very professional."
    • 8.6 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 6.5 "Average value."
    • 6.2 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 6.1 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.3 "53% thought the minibar was ok."
      5.2 "For only 52%, the bathroom was ok."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
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    Overall Rating

    7.7 Good
    Based on 258 reviews
    • 8.9 "Location is great."
      10.0 "Good access to the airport, said 100%."
      7.0 "70% liked the proximity to shopping."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.2 "Average value."
    • 6.1 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.4 "Vibe was decent."

    Overall Rating

    8.2 Excellent
    Based on 242 reviews
    • 8.9 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
    • 7.0 "Good cleanliness."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 6.8 "Rooms are ok."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Average value."
    • 5.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
      5.2 "52% considered the lobby entrance to be so-so."
    • 5.2 "Vibe was decent."
      5.2 "52% considered the lobby entrance to be so-so."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Professional service"
    "Good shuttle service"
    "Good access to airport"
    data provided by TrustYou

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