Calm atmosphere, relaxed breakfast, no rush
Wonderful view of the Thames from the restaurant. Beautiful internal decor.
No tea/coffee tray in room
we loved staying here! beautiful room, very clean, and very accomodating room service staff, who said they would cook me an English breakfast after 9.30am, as i am allergic to wheat and couldn't have the continental!
some of the check in staff on the front desk were Very formal, not too friendly and very snippy with us when we checked out. - we'd arranged late check out, and although we appreciate that the maid was waiting to clean our room for the next guests, we were out by 1pm as agreed. but downstairs, a couple of the staff were definitely icey towards us.
Brilliant stay, wonderful location.
Friendly staff, comfortable
Needs a business centre. Breakfast ends to early - 9H30? Should be until 10h00 or 10h30
Free internet. Original breakfast offers. Beautiful setting.
The fact that most if not all of the staff was foreign (but very friendly) made me think they probably underpay their people...
the restaurant was devine, though would have been better to have had a wider range of food on offer for the room service.
failing to have a gym. Although there are some excellent running routes, a gym would have been prefered
The breakfst was excellent, and would have been god value if not included in the room rate. THe dining experience waas enhanced by the wonderful view from the window down the Thames.
Value for money. Very nice hotel, very tasteful.
Beautiful location - and extremely pleasant & welcoming staff
Some difficulty in getting a table in the restaurant as it was so busy! But only because it's good!