Overview

Crowne Plaza Richmond Downtown

555 East Canal Street, Richmond, VA 23219, United States
+1 800 863 7818

Call

+1 800 863 7818
Check in
Check out
Rates

Overall guest ratings

8.1/10 Excellent
Based on 772 reviews
See all reviews

Review highlights

  • 8.7
  • 8.5
  • 8.2
  • 3.0

Good to know

  • Great reception
  • Friendly service
  • Good shuttle service

Nearby

    Show all

    About

    The Top Choice of Hotels in Richmond, VA Enjoy a fantastic stay at the finest of Richmond hotels – Crowne Plaza Richmond Downtown. Our high rise hotel features rooms with beautiful views of the James River, a spacious indoor pool and state of the art Fitness Center. And just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting and mountain biking in America! We are located near many of the city’s top businesses, such as Federal Reserve Bank, MeadWestvaco, SunTrust, UPS, Virginia Biotechnology Park, Dominion Power, McGuireWoods, Virginia Commonwealth University and Medical College of Virginia. Our hotel is just minutes away from the Virginia State Capitol, Richmond Coliseum and Richmond Convention Center. If you are looking for hotels near Richmond International Raceway, we have the perfect location. We are also within walking distance of Richmond CenterStage, Altria Theatre, The National and the American Civil War Center. Aside from free high-speed internet access and microwave and fridge in all rooms, our hotel boasts 13,000 square feet of event space that’s perfect for meetings, conventions, weddings and more. With perks like a two-hour RFP Response Guarantee, Crowne Meetings Director and Daily Meeting Debrief, your event is sure to run smoothly.

    Less More InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Concierge service
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Cribs available
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 772 reviews
    • 8.7 "Great service."
    • 8.5 "Bar is amazing."
    • 8.2 "Location is great."
    • 8.0 "Breakfast is good."
    • 5.8 "Rooms are ok."
    • 3.0 "Disappointing internet connection."
    • 1.7 "Disappointing wellness & sports facilities."
    View all review categories

    Overall Rating

    8.5 Excellent
    Based on 401 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.9 "Good location."
    • 7.8 "Good breakfast."
    • 7.4 "High value."
    • 5.8 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.2 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 3.0 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 247 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 7.9 "Good location."
    • 7.0 "Tasty food."
    • 6.3 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
    • 4.6 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
    View all review categories

    Overall Rating

    8.1 Excellent
    Based on 30 reviews
    • 8.4 "Great service."
    • 6.7 "Average cleanliness."
    • 5.7 "Rooms are ok."

    Overall Rating

    7.6 Good
    Based on 92 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.6 "Good breakfast."
    • 6.0 "Rooms are ok."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    "Good shuttle service"
    data provided by TrustYou

    Recent Reviews

    More

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close