Would you like to save as your currency permanently or for this visit only?
It was cold. The weather was cold and the rooms were cold, not good for children. In addition, there is no hot water. I had always to take shower in cold-warm water in Melbourne cold weather.
close to the city , without city prices. convenience for car parking.
The very reasonable cost of the breakfast.The LCD TV. Access to the trams. Paying up front on arrival.Lack of a more friendly welcome.
They charge $5 for continental breakfast, not worth it
too short a stay to comment cold room . air-cond not working
Comfort with good access to public transport and convenient parklands Nothing to note
Convenient courtesy shuttle, helpful & obliging staff, good location Thin walls - noise from next rooms.
You know what you get with BW Hotels. The accomodation is standard and. I did like Free Wi Fi although it is limited usage - fair enough. Reastuarant on site was really handy and the food was good. Well I didn't know the Free wifi was limited usage at a time.
Friendliness and helpful staff. Easy in and out. Close to airport but with local places to eat.
very nice room.
the motel room was clean and comfortable staff were very pleasant and willing to assist with any of our needs we moved accommadation on the second night due to the noise level of the guests in the next room we went to reception and put in a complaint which was dealt with promptly but to no avail so we moved on and recieved a refund without any hassels
Close to airport and free shuttle The cost was a bit high
I found the motel very convenient for my overnight stay. I really don't know about your facilities or the district as my purpose was to have a sleep and catch an early flight next morning. No complaints
Friendly reception. Shuttle was convenient. Accommodation very basic for the price. The bathroom needed attention, eg., painting and mould in shower.
Rooms are clear Hard to find the hotel
Clean. It was good they had a restaurant there since there was nothing in vicinity to walk to easily. Restaurant was good but a little on the expensive side. Shuttle service was good. Quite a ways from airport to be called an "Airport Hotel". Not much around there to get to by walking.
A good setting, with close proximity to the airport and good facilities, including flexible ( free ) transfer to/ from the airport. Very friendly and efficient staff. No
I liked free transfers to airport and the spa bath. Breakfast was good value.
Good Client laying in hallway outside my room trying to get service on his computer
Location near airport The door security latch was ripped off so room insecure. Other guests made excessive noise to 12 pm with no action from management. Other guests rose at 3:30 (several not just one) and made excessive noise with no action from management.
The hotel is in a good position, and ideal for air travel. Facilities re bar snacks, sufficient for us. Car parking, a big reason for staying there. No
All the staff were lovely. And they let you use the fitness room early in the morning! (The shuttle from the airport was also about 3 minutes in duration, and they came very promptly once one finds the courtesy phone in the international airport arrivals areas.) It's a wee bit pricey for the quality of the room, but the staff made it an enjoyable place to stay between flights with a beer in the evening and the gym in the morning.
The Staff was friendly and professional. It was also a great location close to the airport. There was only 1 washer and 1 dryer. 3 or 4 of each would be better, especially with the size of hotel.
friendly staff. buffet meal cooked to perfection and free pick up and take back to airport transfers
Close from the airport. Free shuttle from and to the airport every half hour. Buffet dinning inside. Pool isn't really pretty. Looks old
i found that the location was convenient,it has a nice bar and games room for a nice relaxing drink after a days full of shopping and the resteraunt has a great buffet wich i found to be value for money.
Closeness to airport with ability to leave vehicle.
The shuttlebus service is easy to organize. We like the buffet very much when we arrive, are tired and hungry.
Shuttle bus arrived at the airport very quickly after I made a phone call. The room was very clean and beautiful. Big enough. When I get into the room, the window had left open.
Was easy to catcah transport and cheap for one night stay. My name was on the booking sheet and my friend was let into the room without confirming with me that she was staying with me. I felt this was extremly appauling and should not have occured, i should have been checked with before they let them check in. What if i didn't have those people staying with me?? Also the room was dirty, the microwave was dirty, the floor had food on it (food we had not eaten and it was there when we walked in) it was under the little table near tv. Generally cleaning standards were low.
the secure parking and building security no plates or cutlery. no plug for the sink, or dishcloth or detergent.
Couteous staff, pleasant surroundings. 1st night was very disruptive due to some young hooligans across the hallway slamming doors into the early hours of the morning. Thankfully the staff relocated me to another room.
The Bar at the restaurant and the staff were very friendly
The staff were very helpful. The facility was nice from the outside but very tired inside. There were ants in my bed, and no soap in the bathroom. If we had known it was more for backpackers we would not have stayed. The picture on the web is misleading.
Friendly and helpful staff. Off street parking. Close to Melbourne CBD Neighbour not the best, but we were constantly on the move and only at the hotel to sleep. It is an old hotel with paper thin walls and en suites built under stairs which meant I had to stoop to put on my make-up and dry my hair. Having said all this - - still value for money.
The friendly welcome we received on arrival
the bathroom and toilet were next to my room the smell of cigarettes in the room
The convience of having the trams at your door step. Not having bed lamps and curtains needed to be repaired and maybe new pillows.
Very clean, good for internet and close to restaurants and shops.