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Free WiFi, location is very nice, friendly multilangual staff Credit card was rejected multiple times + other bank cards as well (only solution was to go withdraw the entire amount from a nearby cash machine)
Free Wi-Fi access - Friendly staff Directions to the hotel could be improved (located in pedestrian only area - it is however possible to park car in front of the hotel)
Very good Breakfast great view of the rhine and the covered wooden bridge that takes you to Switzerland,from the outside breakfast area The size of the room,it was a little small,and the lack of air conditioning it was very hot when i was their,mid June,however i asked for a fan and got it instantly by very nice staff.
Staff. Nice vilage. Small bed
Location, value, quality of service, cuisine Limited tv reception
Beautiful location on Rhine in lovely old part of town,very convenient car parking despite being in a padestrian area,excellent food in the restaurant. Room rather small.
I visited trumpet musium next door no this hotel desk staff was very unkindness
The hotel was in a good location for the city and was on the river. Our room was probably the worst in the hotel for location, up stairs, down a dark hallway, then downstairs, not an elevator available for all of this. When we asked the owner about this, we were told that his best rooms were not available through this booking service.
The road outside the hotel is very noisy making it diffcult to sleep. The restaurant is a truck stop hence the lorries and noise.
breakfast was very good. tip top!
The hospitality is excellent. Good breakfast. Good German food and drink
The hotel was situated in a more industrial type location than is apparent from the photos. Having said that, it was easy to find and the room itself was spacious and very stylish. There was an excellent Breakfast buffet. It was a good 25 minurtes walk to the town centre along the path (cycle and pedestrian) next to the Rhine, accessed from directly outside the hotel.
Convenience of "all day" restautant next door
The staff was very, very friendly and we enjoyed all the fantastic art work, which made it feel like a museum. No.
Very helpful and polite staff. Excellent dinner on both nights we stayed and excellent breakfast. The bedrooms were extremely small
Good breakfast: Uncomfortable bed, smell of cows with meals.
Nothing The room was the worst room in the hotel. a very bad experience. never more...
First night was in a tiny loft room but they changed this on request. The setting, the staff and the restaurant were all superb.
Being in the black forest.... The bedroom window was right alongside the road, which although in the coubtryside was quite a busy road. It had no curtains or useable blinds to shut out the light or noise from the road
friendly, clean hotel with good food
Rooms were basic but were cleaan and warm. Staff were friendly and helpful. No problems
Very helpful, and friendly Good menu, and good table service
Friendly staff, nice facilities. Good breakfast buffet. Good price/quality.
Very good price for the accomodations - exellent restaurant Although this can happen a wrong dish was served during diner
It was a very good and spacious room looking out on to back garden. Breakfast was of a decent selection of good quality food. The place was easy to locate and the staff were helpful. No complaints
Really helpful pleasant staff who were accommodating with storage of bicycle during the stay.
Restaurant was very nice! nice staff and very clean bathroom. Nothning
From the moment that I was met at the train station to the time I left the hotel, the hospitality, quality of service and presentation was excellent. The staff are engaging and helpful with all tiny details of my trip. The breakfast was magnificent, great variety and freshness and the ambience of the hotel was warm, welcoming. Equally, suitable for business, relaxation or families enjoying the local nature and wildlife.
Excellent food. Very talented cook and friendly staff. If you stay here I highly recommend the restaurant for evening dinner. Also breakfast featured very nice treats - fresh fruits & special cheeses.
Comfort and cleanliness of the room The noise of the street when windows have to be opened because of warm night.
The service was personal and cordial. As it is a family hotel there are few rooms which was used to thier advantage. The location was a bit difficult. It was too far to walk from the city centre and almost too short to take a taxi. The Wifi service had problems. Sometimes it worked - sometimes not. I think that I could have got some help if I asked, but as I returned very late every evening there was no-one to ask.
breakfast and all services no
The restaurant is closed on Mondays and there is nowhere to eat near by.
Nice apartment with huge terrace, breakfast was OK. Booked an apartment 3 months prior to arrival and got the only one with WC/Shower outside in the corridor. When I asked for a hairdryer they suggested me to go to the center of the town (hairstylist). Bad internet in some rooms.
using thermal bad
Right place to have a good sleep and a decent breakfast with a very reasonable price. Room was clean and quiet.On the other hand the hotel is quite far away from the centre of the town and the atmosphere is like in a boarding-school. Good choice for one night stay.
Nice breakfast Very difficult to reach from the station, no TV in any rooms, strange atmosphere similar to a nunnery (it's owned by some sort of catholic or christian charity organization). I would not want to go back there
quite and clean good breakfast
the location the hotel remind me an hospital and i suppose it was like that in the past
The bedroom was clean and comfortable, the breakfast is quite rich. It takes a 15-20 minutes walk from the railway station to get there; on the other hand, I was happy to have free train&bus transportation across the Black Forest. They should have publicized more that you get free public transport. If I had not read the benefits from the hotel guest card, I would have paid for all the trains I took, to Basel and to Freiburg.