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Beautiful waterfront hotel,clean spacious rooms, wonderful employees! No food was able to deliver to the hotel. Only take out from all the restaurants. The Ruddy Duck saw me 3 times in a week
Views and staff was outstanding! Had to leave , but wil return.
Balcony with view of the sunset and easy stroll to the other side of the building to view the sunrise. No outdoor seating to view either sunrise or sunset except for picnic tables which were not situated well for watching. Continental breakfast skimpy.
Location - next door to dealership where I was working during my stay. No
loved the friendliness of the staff, the amenities in the room wifi was not easy to access bathroom shower was an issue - water came pour out of shower due to broken shower curtain rod
Met all expectations. Nothing
Very clean, spacious rooms, comfortable beds, excellent selection of food at breakfast Dog in room 2 doors away barked a lot. Although we were able to change rooms to a non pet floor, the staff at first told me no one else had complained and was slow to offer solutions, express sympathy and had to be asked to bring the new key to our room.
It's location. Friendliness of staff. Only the location of my room.
Location being close to destination. Yes, my first room was not completely up to par, but after reporting it they graciously switched my room. Also; did not like the surprise of me having a 50.00 damage fee held on my card.
For the price it was what I got. Booked a week for 56$ a night so it was "ok" Found two cockroaches in my room, notified the staffed and they assured me that it was clean, but after I showed them a few pics they gave me a refund which was ok I guess. Never going back there
I enjoy the soft beds, The air-conditioner was comfortable. Overall service was great. Yes I would stay again. The shower was not clean for two days. There was a bug on the bed one particular day. The stairs going upstairs were a little shaky.
Leaving!!!! Nothing, absolutely nothing good could come out of my mouth!!! Crackhead in next room spying on us. Door looked as if kicked in by police. Dirty. Stains on sheets, furniture, and floor. Toilet wouldn't flush. Girlfriend got bug bites while sleeping. Then had nerve to charge $30 extra to my card. "Damage fee" they claimed. $10 for a remote that wasn't in the room in the first place, and $20 for damage to towels?? When I called to inquire, the girl stated housekeeping said two towels had stains that couldn't come out and that the hotel DOESN'T use bleach to clean their white towels!!!! WTF!!! Honest truth, I don't think they clean anything period!!! Kayak....you should be ashamed for having this place as an option.
Terrible Wifi, no REAL breakfast.
Bathroom was nicely cleaned every day with fresh towels. Hey, it was a room with a bed and close by to relatives we were visiting. Front desk staff cordial. The door for the TV cabinet was broken before arrival. No light bulb in the desk lamp. Heater stuck "on" in bathroom. Floor uneven and bumpy under a carpet that was marginally clean. The entire facility had a run down, semi-repaired, cement chipping everywhere appearance. You get what you pay for.
The hotel itself was clean and the morning staff was nice. When I arrived at the hotel it was late at night 1030 11 o'clock. The man who checked me and told me to make sure park on the left side of the building there were cameras over there and I ask him if they've been having trouble. He said that there was a liquor store next-door sometimes some of the people would come over there the drunks and hang out in the parking lot. This was a very big concern for me because I am traveling with my son who has severe anxiety. We parked on the side of the building we barely got out of our carand a drunk approached my son and ask him for money I was scared to death. It was not well lit on that side of the building at all. When I reached my room called the front desk and let him know what happened all he said to me was sorry about that. I will not be staying at this hotel again I go to this area about every 2 to 3 months to visit family I will definitely be staying somewhere else where I feel safe.
We got a text saying that our room is ready. When we arrived a few hours later the room that was for us was not ready they tried putting us in another room we open the door the floor was flooded! the third room was on the third floor I expressed to these people that I have very bad allergies they put us on a combined smoking and non smoking floor I have stayed with your company before never have I had to go downstairs and request my coffee pot coffee, cups and the other essentials for the kitchen and then have them hand me a tote and the coffee pot separate to carry to the room myself.. One of my friends felt that the bed was not changed they were not made very tightly and not very welcoming. The bathroom shower curtain was full with mold the room smelled musty and moldy I don't recommend this place to anyone!
Price, but you get what you pay for. Cleanliness Faint smell of cigarette smoke in lobby, got stronger towarrds the rooms. No dishes, pots, pans, or silverware Phones didnt work Smoke detector had to be replaced, no one notice the chirping?
A very central location. Super friendly staff and a great hot breakfast.
nice beds, really great sized room....internet...close to st mary's college for swim meet....better than hiking from baltimore...truly worth the money to relax and enjoy the fitness center, pool and hot tub....
Breakfast Mildew in the shower. A/C not working. Expensive Umbrella got lost.
Clean No hot tub
location customer service was poor poor breakfast ice machines not in order etc. etc.
Located close to Daughters college she was visiting. Nope
Clean room,coffee Awful wifi
close to St Mary's college They gave away our reservation, and staff was not concerned about making that situation better.
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This guest did not leave comments about this hotel.