Maybe at the first sight, I love the surrounding with the trees and flowers, the location is in the middle of station and castle. But the household, the old woman is too cool ,didn't want to answer any questions, even a word! And when we want to dail back home, she is kind to help us ,but later, 2 calls only 1minutes more, not reach 2 minutes, she get all the rest coins, about 5 euros. too greedy, she made the fussen a bad mood for us, and we strongly tell you, don't to live there!!!!
Excellent breakfast The bedrooms need to be updated a little
friendly, helpfull staff rooms somewhat spartan, ok if one just sleeps there
Excellent staff, good breakfast, clean facilities and pleasant area make this hotel a reasonable choice when looking for a 3 star hotel. The addition of an English tv channel and perhaps a bar fridge would be worthwhile improvements. Also the hotel and Booking.com were extremely helpful and accommodating when we asked to modify our booking to 2 nights instead of 3 although it was outside the conditions of booking. Booking.com is the site to use for all bookings !
Very friendly hosts, good location
The stuff is so friendly, food is excellent, and the view to the castle Hohenschwangau is incredible. I felt like I was staying at friends and not in a hotel. Incredibly comfortable hotel.
The rooms were comfortable and the hotel had a nice, warm family feeling to it. The food was spot on and the location couldn't have been better. No
Location was fantastic. Family run so staff were excellent. Restaurant had good selection, relatively cheap and very tasty food. Breakfast was great - more than just a continental. We changed to 2 double rooms right next to each other rather than quad - suited us better. Rooms are basic - no hairdryer, minibar etc but everything is available through reception so not really an issue.
Close to the castles we visited, good restaurant, friendly staff but some were limited on English No hairdryer in the room
The staff was very professional and nice, especially with a language barrier. The food was phenomenal, offering a continental breakfast with your room and an onsite restaurant for dinner. As a single woman, I felt very safe and secure staying here. And most important, the hotel is only a mile or so from the ticket center for Hohenschwangau and Neuschwanstein castles.
Friendly staff and welcome - great restaurant - very interesting hotel with much history - we only stayed one night as we were on our way to Italy by motorcycle, but would definately return for a longer stay.
everything was excellent ,location, room, breakfast was huge set in the valley near castle cant wait to return
The comfort of the premises. We also very much appreciated the quietness and being close tolocal people. The WiFi connection was only available in the lobby section and no power outlet available for us to plug in the laptop. When the battery went out that was it.
Great Hotel. The Staff and Service were excellent. The food was excellent, The location was perfect for our vacation through Germany and Austria, The setting was quaint, beautiful and relaxing. The cost was very reasonable and well worth it. They did a great job,
Beautiful village location, tasteful rustic charming building. Large rooms and excellent facilities. Good food too!
Very pleasantly situated in the plains below the castles, with a fun walk amongst the cows and the lake almost immediately outside the door. Breakfast was delicious, with fresh brown/wholewheat breads, ham,cheese, yoghurts, fruit, eggs.. Very healthy and filling! We were travelling with young children and it helped our peace of mind that we were given 2 rooms at the far end of the corridor so that they didn't disturb other guests when they woke up during the night. Not really their fault, but note that the restaurant is typically Bavarian - you'd be hard pressed to find a dish that has some sort of vegetables coming with it. The children's menu had no vegetables at all, so a green side salad had to be ordered alongside for the children to get a dose of vitamins. Also, I did not locate the free wifi in the public areas - I didn't ask, though.
Very pleasant. The hotel and the room are very nice
Our room was very spacious with a small refregerator.We have wonderful view to the mountains and also to the meadow.The dinner was very tasty and they have menu written in English.The breakfast was excellent.All the staff was very helpful and spoke english.It´s very good starting point to do cycling and hiking,as well to visit the castles. The dinner is served only until 20:30, and also if you are planning to check in later then 18h you have to announced before.
The restaurant gave good service and great food. They advertised as providing WiFi services. However, when we tried to use our computer, we could not. They claimed there was no problem but we were not given a password to connect to the internet. This caused us much concern. We did not have this problem at another hotel in the same region or in any other hotel in Germany.
meals, rooms and service are very good. There is a spa center in the hotel, but no pool one issue - the hotel is located across the railway station and there is a park behind the hotel where young people socialize till midnight and this is very noisy and annoying
The hotel is very close to the train station; it has a wonderful wellness center. There was a long circuitous walk to my room and my room was over the courtyard which was noisy and smoky.
The staff. always a smile Is is a older hotel with nowadays prices. could be lowered
Friendly staff, cleanliness Our room was overlooking the train station which was noisy due to people (teenagers) hanging around
The Hotel was beautiful, staff were very friendly and the location was very good.
Central location, large comfortable room overlooking small square yet still quiet with an excellent breakfast and u/g parking. Not cheap.
Everything was almost perfect: staff is friendly and ready to help, location is perfect for people travelling without a car, room was spacious, no noise from outside, breakfast is good, etc.
The location is very good and convenient, the staff was helpful and courteous. Please keep it up.
Everything, including the breakfast was great.
The room was very big and was facing the mountains. The bathroom was brand new, big and clean. The hotel is close to the castle and the mountains, very handy. The staff didn't speak English. The food wasn't good.
The food was typically German; loved it. Also, bed were comfortable and the view as amazing!
Traditional house but internal is newly finished. Environmental friendly setting: solar panels, wool carpet, down blanket. Beautiful garden. Extra charge for internet. 5 euro.
There is a good kitchen which is convenient for evening meals and also that breakfast is better than in a plan b&b. Carrying bags up many stairs.
The food at the restaurant was authentic, delicious and reasonably priced. The couple who own and run Bei Weirich are absolutely wonderful, helpful and charming. We enjoyed their hospitality so much. It is also good value for dollar. Climbing three flights with heavy bags was not too pleasant.
Everything was wonderful. The staff was friendly, room was clean and location was great.
Located close to the castles Unfriendly entrance through back door (dark, locked, old, etc.). No lobby, no place to talk to other people or meet with owners. Old/not clean carpets in rooms. Old room entrance doors and locking mechanism.
Very beautiful view from the windom. You can see Mountains and the Castle from outside. Excellent service. Nice room. Tasty food.
The accomodations and the food were both excellent, as well as the friendliness of the staff.
Cheff is great, Easy to access two castles Nothing
The restaurant was not open, however we did get breakfast.
The hotel was very comfortable.
It's a cosy place with comfortable rooms and beautiful view to the castle. The staff is very kind and helpful, giving also good hints for the places to visit.
Beautiful view of the mountains - if they were not hidden behind rain clouds; good restaurant in hotel. Extra charge for use of TV, luckily not charged in our case because of bad weather... Non-smoking signs in lounche but most of the time quite smokey (hotel staff smoked?).
The Restaurant had excellent German food. Breakfast was a good german style breakfast. The rooms I rented where large, I expected to be smaller, I was supriced. The location was in walking distance to the castles. I got some objections from the Kids about it.
Beautiful location and perfect for walking and hiking. A minor detail, but this hotel was next to a small field of bulls wearing bells. It was great fun to watch them romp around the field.
Size of the room, terrace The douche was samall
GOOD and clean hotel but a little bit too expansive
the staff is a family and they are very nice persons, good breakfast, excelent localization and very good prices, we strongly recomend this hotel nothing
great view of castle and mountains road to hotel is not easy to find
This guest house was within walking distance to castles. Beds were comfortable. The cows at the adjacent farm were cute. Although the rooms were smoke free; as we entered the lobby area at anytime it reeked of cigarettes. The shower did not drain properly.
Very good and worth the price! I will stay there again if I go there in the future!
This is a friendly and authentic Bavarian hotel in a great location, with lots of local atmosphere..
The owners/staff were very friendly, great humor, and accommodating. When we informed the owner as to what time we were going to have dinner, there was a table reservation waitng for us. For breakfast, we found a table reserved under our room number and was set, ready to eat. The owner's wife was great in helping with our food selection, a great help as the menue was in German. The room was spacious from a German perspective, as German rooms tend to be rather small compared to American room standards. Our luggage was carried for us to our room. The location of this hotel was great for a visit to the Old Stadt, easy walking distance. Very nice athmosphere and quiet for sleep! We would definitely reccomend this hotel. Although we had no problem with parking, it tends to be somewhat tight as the evening crowd comes for dinner. We made cretain to be there before the dinner time.
Staff friendly Quite far away from the Fussen train station
Well it's just ok hotel,i think there are so many others better hotel in the town .eur92 a night not a cheap price for such a hotel,and they cant accept visa card payment ,must pay cash!!! Very strange of that!
The welcome was very poor, and parking was a problem. The room was dull, and the bathroom unpleasant (totally plastic). The hotel doesn't accept credit cards, and this was inconvenient. When leaving, the attitude was unpleasant.
hotel and dinner were good only a few parking spaces and all used when we arrived
Very friendly staff
The bathroom was total plastic. The bathtub was very slippery and I fell off while having my shower ( I am 34). The receiption was closed until 10am so when we checked out we could not talk to the hotel at all. Of course they had asked us to pay the night before. The room was next to the road so I could hear everything on the road. There was no tea making facility and when we asked for a cup of tea downstairs, we were charged 1.7 euros for one cup of tea. The Internet cost 2.5 euros but the signal was very poor from the second floor. Also, the receiption spoke little English and the staff who served breakfast was nice, but spoke no English. The breakfast was not buffet and the ham and cheese we were given weren't enough for two people.
The service was the best. The family room was huge. A nice quiet place and very friendly. Don't leave without the breakfast, you will not need lunch after that breakfast. I strongly recomend this Hotel! It was worth every Euro.
The owner opend his biergarten especialy for us, so we could have a drink after our journey. Small and friendly village.
Nice hotel in very nice place. We were happy.
Everything. Best food.
It was centrally located. Very clean. The staff was kind and helpful.
The staff were charming - very helpful and made our stay most enjoyable. We would definitely stay with this Hotel again. The evening meal was very pleasant. Only being asked to share our dinner table with a couple who had a dog and who was smoking. We said 'no' politely but thought the waitress should have intravened and saved us this embarassment.
My family stayed at family room and satisfied with everything of this hotel. The staff is so kind and the room is enough space for family of 4 people, because the room has 2 seperate rooms with double beds. And close to castle and lake to relax. The breakfast was good. But personaly it will be perfect if it is with scrambled egg.
The hotel is excellent and beyond my expectation. The view of foggensee is amazing! I would definitely come to this hotel again if i visit the castle in the future.
Very clean, large bedroom. Tastly renovated. Excellent restaurant.
very clean,very friendly staff no credit card
not far away neuschwanstein it is not easy to find hotel without navigation
The panorama Too expensive, low service, poor breakfast, no TV...
No soap in the bathroom. After our request we obtained just a little piece of soap and a portion of bubble bath for two person per three nights!. We provided buying soap in the local market. Worn furniture and no tv set in the room (although it was indicated in hotel description).
Very quiet area
Beautiful view from the breakfast room. Reception desk staff was very rude and unhelpful. No soap, clock, or TV in room. Radiator heating system was not working and rooms were cold. We were on the 3rd floor. It was very dark and hard to see. Hall way floors were torn up with throw rugs scattered about. This was a safety hazard.
The location was okay, although nothing to do at night nearby and the casle view was tiny and in the distance. The breakfast was acceptable, and the woman working in the breakfast room was helpful and friendly. The hotel receptionist was horribly rude. No extra pillow or blanket were given despite the advance notice that a child would be sleeping on the extra couch in our room. When we complained that the heat did not appear to work the staff lied and said that it would take 2 hours to begin working. In both of the rooms that we booked the heat did not work and it was extremely cold. No TV or soap.
nice quiet location with a good view from the room. breakfast was good. Check in and check out was fast. Lots of safe outdoor parking. Near Wies and Fussen. The lady staff taking care of us during breakfast was very helpful and friendly. The smell of the room when we entered was not so good.
Good breakfast & dinner. Nice, comfortable, quiet & clean rooms. Private parking garage. Good location. Breathtaking view. Friendly staff, especially Mrs. Fischer senior.
First rate service. Great breakfast. Beatiful setting and comfitable room
great nature view,convenient garage, breakfast, nice stuffs and big room
underground parking, hotel building and furniture seems good hostesse don't speak english and doesn't smile at all, there were no internet in the hotel, breakfast was poor - maybe because of hotel was empty, room is not very convenient (not enough space, not enugh place to put things, no refrigerator, no ventilation), location is on the road- which is not shown on the pictures
The hotel located at lake side, very nice view, breakfast are good over priced
Great view of the lake from the room. Large double room and balcony. Free and convenient underground parking. Took us a couple of minutes to figure out how to use the odd magnetic hotel key to turn on the room lights (we arrived late night, was pretty dark).
Excellent lake view when I woke up, very impressive. Highly recommand for couples and honeymoon. Resturants just 2,3mins walk 5 mins driving to fusion downtown 15mins to swan castle Hate I only have 2 nights there.
Hotel was beautifully situated; our room looking out upon the lake and mountains. Just gorgeous! Convenient location; just a 10-15 min drive to Fussen and the castles.
The situation of the hotel, the friendliness of the staff - especially the owner, his wife and son. We were made to feel very welcome. We would like to stay there again.
the best location ever!the room was lovely and everything from the breakfast to our room was great and luxurious!perfect 10 from us!!!
location, family atmosphere, good food noises from neighbouring room due to thin walls
I enjoyed every minute No
excellent staff - very friendly. Room was fantastic with an amazing view of the lake. Breakfast was also plentiful with lots of variety and very tasty would have liked to have air conditioning as it gets very hot during the day and the room gets stuffy
Very relaxing atmosphere; delightful balcony; good food; welcoming and pleasant staff; close to sights in area.
Perfect quiet location with south-facing views across Hopfensee, undisturbed by small village road running between hotel and lake; private family-run hotel with individual character and efficient and friendly service; beautifully appointed, spacious and comfortable bedroom in unfussy modern style; pleasant walks right from the door, with start of mountain trails within a short drive (we picked up excellent free walking map at brand new tourist office a few steps away).
The staff were very attentive and because I had booked for two nights, had upgraded the room to a front view of the lake. Fantastic. Nothing at all
Beautiful scenery, lovely room, pleasant staff, delicous food. would have been nicer to have a double bed instead of two singles stuck together with individual duvets.
The view and location where nice. The hotel has a little car park. Of course you can park in front of the hotel if its a quit day.
Super accommodation, friendly and efficient staff, good value for money No
Very relaxed atmosphere throughout the hotel. Excellent restaurant for dinner and the breakfast was outstanding. Very comfortable family run hotel yet very professional.
The price was very reasonable for the quality of the room. We had a very large family room which had one separated bedroom. Very convenient for our children (10, 12).
Very clean, charming within walking distance of a great spa (therme)
The rooms are wonderful, try to get a room with a balcony. Nothing, no complaints at all.
Attitude of dining room staff and the quality of the dinners served. The room was large and had a pleasnt outlook. It was extremely quiet at night. Internet facilties very limited - just one outlet and it is not wireless. This could be a problem when the hotel is full.
beautiful hotel nothing
The town was quiet and mostly residential, interestint to be among local people. The people running the hotel were very efficient, however a bit cold. It would make the stay more pleasant if they had been friendlier.
The room was very pretty and clean.We could even see the castle from the balcony. All staff were very kind and friendly.Good location! We really enjoyed the stay. The restaurant at the grand floor was also pretty. It would be great if you have some space to keep baggage after check out. We had to put our baggage outside, but as I have experience my baggage was stolen at hotel in paris even the room was locked.(but receptionist could not see inside and once receptionist opend the lock at reception, anyone could enter.) I understand it is not hotels responsibility though.
very nice and warm service.Location is next to castle ticket office. Don't like toillet bowl.
Staff was very helpful and cheerful. Location was excellent for visiting Ludwig's castles. Restaurant and beer garden also very nice. If you go during high tourist season, be sure to ask for a room on the opposite side from the restaurant as it can sometimes get noisy in the evening.
The staff was great. They were waiting for us on arrival, which was slightly late (8 pm). The room was comfortable, and the atmosphere peaceful. Even though full, the room and hotel were very quiet. I'm quite happy with our choice of accommodations.
Very friendly atmosphere No blind on one window - spotlight made the room very bright
Everything,was exactly what we expected! Perfect is the word!
Great location, just few steps to the ticket office for the castles. Food at the restaurant was fair. Facilities are far too basic.
Easy access to Castles and beautiful sceneary at night
The staff was great, everyone was really friendly. We had a change of plans and needed to stay an additional night, and it was no problem to request the change right at the desk. They even changed us from the room we booked to the "honeymoon suite" that had a beautiful view of Neushwanstein Castle from the balcony. Definitely a great place to stay. Maybe include extra pillows and blankets in the closet.
great atmosphere, cheery staff and domestic animals on the backyard. Self-made breakfast (bread, ham and apple juice etc) was marvellous!
I was there with my wife, and two small children, and we all loved it. The things we loved most was that the small tour they made for guests with horse carriage. They took us to the farm land thorough nearby forest, and the view from there was breathtaking. My wife also and my son ( 2.5 years old) had a riding lesson, and they loved it as well while I and my daughter was in the hotel's swimming pool. Finally, I really liked the restrant!
We both totally loved nature, horses, and especially staff bahaviour
Staff is very kind and good.
The staff were very friendly & helpful & the location was stunning.
Great breakfast, pleasant roomy accommodation, helpful staff. Very happy with this hotel Hotel is located on edge of town which would necessitate use of car to access town if weather was poor
Excellent experience. Great rooms and the restaurant was very good. Very close to castles. On edge of town so feels open and like being in the country. Highly recommend this hotel.
Hotel was super, rooms, staff, breakfast and meals. This hotel has everything you would want for a break or longer holiday. The views of the snow cap mountians was to die for. Liked everything about it.
the family apartment was perfect, it's a very lovely place to stay,
courteous service, good dining facility and menu
I e-mailed when booking that I was sharing with my mother-in-law and they thoughtfully made up a pull out sofa so we didn't have to share! Great play area for toddlers and very family friendly.
My stay in the hotel was excellent and I liked everything from the appartment to the breakfast variety and the good food in the resturant. I am a frequent traveller and I went in many hotels around Europe but I think the Helmerhof is one of the best I stayed in. No.
it is the best hotel I ever booked here. the breakfast is great and you can walk to the castles or easely get a bus no frigobar
two bedroom appt wass spacious, clean and comfortable. internet in lobby. great breakfast and great location. few minutes drive to castles. staff was very helpful and friendly. beautiful location. THe rate information for extra guests could be more clearly spelled out as our family ( two young kids) were travelling with a couple and it was not very clear waht if any charges were going to be for the extra persons.be mindful of little flies in surrounding and if leave room windows open at night
It was clean and the room large. The location is very average. The room looked out onto the neighbors clothes line. The proprietor uses many scents (perfumes) in the room and in the bedding. Not good for guests sensitive to perfumes. No internet access could be provided. The car parking area out the back was littered with dog poo. The breakfast was ok but cereal stale.
All in the hotel is very well balanced and you dont feel you are in hotel but in a house of a friend. Decoration, confort, breakfast... everything was very good. The best was the sense of relax, confort and quiet hapiness you feel in the hotel. With no doubt, the character of the hotel ownership is in every corner and she is really warm.
Great location, excellent breakfast, courteous and friendly environment in a beautiful part of Germany. Very well located for access to castles, spa, car and bike hire. We will visit again!
Nice and clean hotel, but wasn't what I expected (from the room description and pictures). I stayed disappointed cause the view on the Neuschwanstein Castle wasn't as expected (hidden from a fron building and a tree + very far).
The view of the castles was excellent. The location was easy to find and get around from and the breakfast selection was exceptional considering it was the normal European continental - they even had eggs!!
Friendly staff, spoke English, able to advise on local restraunts
Very pleasant atmosphere; great breakfast; friendlyness of the staff.
Superb homemade breakfast with extensive range of homemade produce. Quite exceptional. Great location for visiting castles.
Interior, good furniture, there is no smell of a smoke from cigarettes in premises(rooms) and on a balcony, absence of noise (silent hotel) Absence of a refrigerating case in a room
Good location and nice view. Breakfast is excellent There is no wireless internet and there is no cable for connecting through Lan
Good location, Good Room, Welcoming reception. The lights up the stair well of the annex didn't work. I am sure this was only temporary, but it was very inconvenient when we back at the hotel after dark after a meal out, and there was no hotel staff available to do anything about the problem. A hotel should have someone on duty 24/7.
On-site parking is very convenient and location is very close to King Ludwig's castles.
convenience, friendly staff, price desk closed during night and some portion of day
Very close to castles; newly renovated building (back building) Shower was difficult to use; Hohenschwangau very small with little internet or cheap food options
Great location and very helpful receptionist.