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Pleasant and helpful staff. Nice rooms. Good location.
The wholen hotel's ambience and efficicncy
It was so easy to use with my wheelchair. The restaurant was excellent. The staff were all very pleasant and helpful
Well located within the city. Comfortable clean rooms. Well appointed public areas. Attentive staff that are ery obliging. Good food but over priced. Have room service available later than 11pm.
Easy access, good breakfast and helpful staff
We had a great experiance, the hotel is the the best in Osnabruck.
Nice large rooms Wi-Fi connection only in the lobby and 4 & 5 floor. Other floors only ISDN connection but hotel does not provide with connecting cable so no internet in some rooms if you don't have your own cable. That is not good if you need to work. This is 4* hotel I would expect they provide better service with internet.
Close to centre of town, good size rooms, excellent choice at breakfast
Very spacious, original and tidy rooms. And that's not even the best: the food in the restaurant is exceptionally good.
Everything, nothing to say
Pleasant staff and nice outdoor area for eating in the nice weather. Price was excellent and a good breakfast spread
Sports, spa and conference facilities, but also romantic surroundings, Good kitchen, bordering to (German) gourmet. Excellent sleep in good beds and quiet surroundings. Helpful staff at reception and in the restaurant. Generous buffet breakfast. The welcoming bottle of mineral water in the room could have been complimentary, but was charged 3.50 €. No ice or refridgerator in the room.
Comfortable, good food, excellent, friendly staff. Quick check-in and check-out. N/A
Restaraunt and helpful staff Hotel name is not the one shown at the enrance, confusing
The family room we booked was a very good size with a hallway that led to two good size bedrooms and a modern bathroom. There was also a play area for children with toys in the hotel, and a climbing frame with swings etc outside. A very good family hotel.
Nice and quiet, good restaurant Water on bathroom floor from the shower
Well situated, nice staff and good breakfast
The location is good for walks and bike rides, but close to major routes to larger locations. Was a bit noisey during our stay as we were put in 'room 101', which is close to the lift and makes some noise.
Good spacious room. Free internet access. Very good restaurant
very clean hotel excellent staff. I will come back if I visit Osnabruck again and Iike the location.
The staff where very nice and cared about making people feel at home. The food was very good at breakfast, and dinner. No
Nice staff, nice accomodation. Complete. Nice breakfast
Easy access to city centre and unprompted provision of an extra single bed for child. Excellent breakfast. Lack of tea-making facilities. Walls outside bedroom window being repainted at 7am!
A great place to stay in Osnabruck!
The location is perfect. It is in the old town city center. Next door is one of the top restaurants in Germany "la vie". This alone is worth the stay. The hotel is charming, and the staff wonderful. We look forward to returning.
the location was fantastic, the hotel beautiful and the most comfortable bed ive slept in xxx cant say theres anything bad but could do with tea and coffee facilities in the rooms
Enjoyed the excellent care of the staff - very helpful! The hotel has a lovely ambience.
the location and the ambiente. no cpomplaints what so ever.
Everything was outstanding and the staff very professional.
Excellent food and food service Price is a little high.
Super environment, friendly personnel, very nice welness, in other words excellent for relaxing.
Friendly staff, nice food, clean and quiet.
Quirt enviroment, good food, good service and good facilities.
I have stayed at the hotel before and, despite the cost, I rebooked because I knew I could expext good quality.
Excellent choice of food at breakfast.
How close it was to everything in the town
The location close to the centre and market place just ouside the hotel. Good parking. One of hhe hotel receptionist could improve in English.
Free internet use, helpfullness of staff. No
As an overnighter great location and pleasant hotel and excellent location to train station No
The hotel was in a good location for us as we needed to catch an early morning train, it was lovely and clean and the staff were very helpful and friendly, it was also only a 10 minute walk to the 'old town' Would have been really pleased if it had air conditioning.
The location is perfect if you are travelling by train - just 2 minutes walk across the square to the main railway station. Much quieter that you might expect for a hotel beside 2 railway lines and in the middle of a city, but not quiet.
We have stayed many times at the Advena and the staff are pleasant and courteous. There appears to have been a nightclub opened near the hotel and the noise is unacceptable, the hotel gave us room directly onto this and were reluctant to change our rooms at first, stating that it was a city hotel - this is not an excuse and we have never experienced these noise levels from 11pm - 5am.
Friendly staff and cleaniness of hotel
The location close to rail station, good restaurant, internet access
The surroundings, the staff, the food
Staff were excellent, multi-lingual and helpful with everything. The room had clearly been used by smokers before, which as a non smoker is very noticeable and unpleasant
Very quiet location, lovely friendly staff and clean, comfortable room. Super food, something for everyone.
Nice clean room. Wery good breakfast buffe, excellent restaurant. It´s a cosy place on the German countryside. No.
The wellness area - the breakfast - the service
Dinner at the Akzent Hotel Haus Surendorff was fantastic, the wait staff was on the spot. We stayed in Bramsche to visit the Varus battlesite, which was only a few minutes away. Great hotel & spa!
Friendly, helpful staff, good breakfast, clean, good pool/spa area Wifi could and should be better
Well situated in the center of the city and close to the shopping area. Quite good breakfast. First the beds were awfull, unconfortable and "noisy", impossible to turn or move without a creaky noise. The furniture is also very very simple, and minimalistic. People at the desk were nice, but unable to give any usefull information.
The hotel is located fairly cenrally in the old town and the staff were very pleasant and helpful.
Clean and freindly Dog barking in the morning
Excellent breakfast buffet Room so small
Location, ease of access, car parking, friendly and helpful staff, nice rooms and excellent breakfasts.
Hotel was in an excellant position for touring the city. The staff and accomodation was perfect. nothing it was just perfect for our needs
Good location, easy hotel to stay, clean
Good hotel for one or two days city trip. Single room very small for comfort
Excellent breakfast and convenient location room view
Perfect location, awesome breakfast, big rooms, bathtub Wireless internet way too expensive
They were friendly... The location was in the middle of nowhere. I prefer to stay Town Centre where there is choice of restaurants, etc.
Location only interesting for travelling through. Notso great atmosphere. Take the luxury rooms, they are clean and good. The small rooms are terrible.
No air conditioning in the room
The connected restaurant is excellent, free parking available.
The room was lovely and very large. At breakfast there was a huge selection of hot and cold food to choose from, all very well presented. There were very few toiletries in the bathroom, a liquid soap container at sink and a container with shower cream inside the shower cubicle, but perhaps this is normal for hotels in Germany.
The warm water was turning cold all the time!
The friendliness of the staff and the quality of the room and its furnishings
Size of room, a sofa, en-suite bathroom and double glazing. Car parking and location of hotel were excellent. A very limited restaurant menu.
Location, room overlooking busy and noisy road
One of the best in the town considering the town is very small and you have not many option anyway...
Uncomplicated No tea making facilities in room
I felt that the inclusion of a fridge and hot drinks facility was lacking and needed inclusion for a 3 star hotel in Europe Lack of the above
Breakfast The hotel reception at night is awful (they do not know English). The internet issue is impressing. An hotel without wireless internet for free!!!!!
Very confortable hotel, I will surly be back
The Westermann hotel was convenient for our visit to the Dom in Osnabruck. There was free parking in a private lot. The included breakfast was adequate. The walk was a mile or so but an easy one. No Problems.
Friendly and helpfull staff N.A
Perfectly nice ordinary family-run hotel a few minutes drive from the station in new part of the town; rooms old fashioned but spacious and clean. Restaurant alongside. Good value for money. Pizzeria opposite. Quiet overnight, traffic by day. Quite a long walk from the historic centre of Osnabruck.
The room was very clean and large enogh for me and my wife also the bathroom was very clean the heat was workink breakfast was good No
booked a double room got a twin