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location, kindness and professionalism,excellent food
The staff was very good and efficient and the proprietors present and friendly. The hotel is quiet and it has a lovely view from the rooms headed south (we did not see the others) and from the terrace. The hotel is rather isolated, so you should plan to eat there. The menus offered during the day are somewhat limited. Unfortunately we could not eat ther ein the evening, as the menu looks interesting. Access si only possible with a small but spectacular train. This train is a little pricey if you do not have reductions. With a 50% reduction provided by the hotel it is still CHF 25 p. person.
nature, mountains, fresh air, peacefull envirement, friendly personel extra payment for parking and also for the train which drives to the hotel
The hotel is located in a beautiful village on the lake shore with easy access to water taxis to other locations on the lake We were disappointed that the en suite facilities were not as we had anticipated (ie the shower facility was not a shower but a loose handset without mounting point). On checkout the credit card reader had to be taken outside to obtain a phone signal.
Manager was quite helpful and the breakfast was great! Also, the view of the lake was really nice. Clean and comfortable with all the expected amenities. It is quite dated and the walls are a bit thin. We had an angry neighbor banging violently on the wall as we used the bath at ten in the evening! Not a fault of the hotel so much as the neighbor, but it is something to be aware of. Price was quite high for the room, but this is a fault of the whole of Switzerland, really.
great view, cute building , wonderful breakfast.
I liked the area, hotel very easy to find, good range of restaurants nearby, parking quite easy. Clean/comfortable room.
Service was excellent. Also the restaurant was very good. Bed and pillows
Very comfortable,great location easy to get to by ferry from Lucerne and Lucerne railway station and very relaxing. The only problem was staff communication at breakfast.
Great views. Nice rooms. Staff was extremely nice and helpful since we were tourists!
We liked the location very much. It is very close to the boat station which is convenient for a short stay and makes possible traveling around the lake. Also it is the very center of Weggis with easy access to the restaurants and performance on the stage The things which disappointed us were a poor design and a feeling of slightly abandoned place
The location was beautiful and very relaxing. The restaurant was very good and the hotel was spotless. Family run and the staff were very helpful and accommodating.
Friendliness, older style by the lake. Good food. Nice village. Help with where to go to make the most of the stay. n/a
Excellent location, very scenic, on NW shores of Lake Lucerene. Friendly and helpful staff, stupendous breakfasts. Limited parking.
Top quality management & staff service, excellent restaurant food and service and a very nice bar area with appropriate live music.
The room was excellent. The staff friendly. The views magnificent and the location is great did not like the limited menus at restaurants.
Simply perfect hotel from all angles
the location the staff was unresponsive, distant,unwelcoming. Room size, decor, comfort level and service not in line with a 5 star hotel. Overall poor value for the money as the rate was high. Breakfast was not included with the room as with other 5 star hotels
The magnificent views, and high quality of hotel. Some of the staff didn't always seem they wanted to assist
The food was always excellent and beautifully presented and every member of the staff was courteous, efficient and friendly. No
Our suite-room had an wonderful amazing view. The interior of the room was very nice. The sparks restaurant is very nice too.( food id fine. ) The terrace in summer must be wonderful. Annex restaurant : Food was not that great for the money I expected. Tehnically perfect served, but for our tastea mixture of too many different spices. Servantes were too mannered.
relaxed stay do nothing
A wonderful experience. We have visited the hotel three times in the past and will stay there again
The service was warm and very efficient. The food was first rate. And, of course, the setting was marvelous, very restful. Everything was perfect.
The staff were friendly, the hotel was lovely and quiet and the views, well what can I say, breathtaking. As a female, business traveller, this hotel gave me a warm, comfortable feeling, as did the staff. I will definately return. A rare find. The only downside is the cancellation policy. Business dates often change and I can never give 30 days notice. If this was to be a regular stop for me, it would have to be flexible, to about 24 hrs for changes.
general cleanliness around and friendly staff no
I like it because it,s small and that it is a family business but offers alot -good food and wellness
I stayed at the Hotel Gerbi and thought that the service was slow and the food not up to the price - the breakfast was good, but when we said the the coffee was not hot enough, we were treated very unfriendly afterwards Our glasses of the night before were still in our room at 12.00 the next day.I can not answer the next questions as I have not seen any reviews
The Spa, good restaurant, quiet, exactly what we were looking for
Balcony view of lake was big bonus and the spa is great for when the weather is bad. Pillows were horrid
Apart staff which was very kind all other in this hotel is very, but very far from 4* standard. Coridor was cold and smelly, room was cold, heating in the bathroom was not working, picture on the presentation shows only anex to the hotel (wellness&spa) but not hotel, pictures of the rooms were far, but very far from the our room.
The panoramic view from the room, the friendliness of staff and the superb location No
friendliness of hotel staff, familiar atmosphere If you expect a modern, state-of-the-art building, then you are at the wrong place.
Very friendly atmosphere, very clean and well cared for. Very welcoming and extremely pleasant stay with many additional small touches, eg robes, slippers and leaving gifts. Nothing that we did not like, but we did request some further written details regarding routines, times and services available within the hotel.
Beautifull view from balcony over the lake !
...situation ...hotel could benefit from a make over ,no maintenance done for years. We have been there several times and what a pity - now for the last time. Too much wear and tear and expensive ,as well diner in the hotel.
View from room was excellent and friendliness of staff
We were there during the Christmas season and enjoyed the Christmas market and the small town atmosphere. Excellent St. Nick parade.
position, views, outside dining, secure parking. Had booked for 3 nights and got there to find the third was free. Good food! no
The staff were very helpful with any queries about the area. The view from the balcony was stunning, breakfast was plentiful and the dinner we ate in the restaurant was supberb. There was some kitchen smells in the corridor but once in your room it was fine
Friendly stuff, food was good and the Internet conection worked very well. Furniture dated, very warm in the corridor and you could even smell what was on the menue ...
The hotel had a great location right on the lake and was also handy for the local ski area. Superb views when eating breakfast. Ferry across the lake (summer) 2 mins walk from hotel. The hotel needs some serious investment. Such a prime location should really be offering better facilities. The room which I was allocated was whilst large, had an old push button television, a 70s style radio alarm clock featured in the bed side fittings, the furniture was tired and rooms were accessed via a very old lift system. The staff could have been a little more informative when checking in as there was a 25% reduction available on ski lift passes. Was not told of this until after and nor was I told that the pass could be used at near-by Engelberg.....a much larger ski resort than at Beckenreid.
the hotel is located in a quiet litte village, yet close to main roads. The cuisine is a one would expect; honest food, tasty and no-nonsense. Service is flexible and very friendly. Very clean rooms, spatious and equiped with a nice functional bathroom. Hiking trails in front of the hotel!
Convenience to Rigi facilities, lake transportation, City of Lucerne. Excellent restaurant.central location. Lot of history.
Friendly helpful staff who spoke excellent English and hence made it very easy to check on local information and services. The restaurant food and service was excellent. The single room was is fair condition for a three star hotel, a little extra work on re-decoration would lift the hotel to four star.
Hotel is very good location. We got a mountain train. Station is naer the hotel. 5minutes for walking. We saw an excellent seescape and landscape. We didn't find a lift. We have a room in the 2 floor. So we are hard to move a luggage, go up and down with my baby.
Location was excellent, as was the breakfast and room. Staff were helpful. Ideal location for rail up to the Rigi and for the boat on the lake. Overall an excellent hotel, that we would highly recommend. Nothing, everything was great!
The location and standard of the room There was very little parking
Vitznau is a very beautiful location, at the foot of the Rigi mountain, next to the lake. Hotel Rigi is conveniently close to the Rigi mountain railway. Very friendly staff. Excellent place to relax in the Swiss mountains. The church clock, right next to the Hotel, is rung every 15 minutes from 6am to 10pm.
The hotel is a small scale family hotel with very friendly and helpfull staff.
Rooms are updated, very functional, hotel has a great location, good breakfast Sometimes difficult to find someone at the front desk, but understand it's a small family run hotel and the staff wears many different hats
The beds felt very indulgent
We had an exeellent stay Nothing
Clean new rooms. Quiet.
Beautiful location; stunning views from room; friendly,helpful staff; excellent restaurant N/A
Central position in village We would have preferred a room with a bath rather than a shower.
The location was excellent and the room was very nice It was very hot and there were no fans available.
This was the best hotel in which we've ever stayed ...we felt extraordinarily warmly welcomed, our room was simply fabulous in every way, and the location was unbeatable! Barolo and Syrah, the resident 4-legged friends, made this an especially delightful stay. The food and all services were wonderful. We could have moved in and stayed forever! Not one single thing!
Excellent staff that make you feel very welcomed. Fabulous view of lake and mountain. Well equipped and very spacious junior suite. Ironing service is very useful and affordable. Wifi connection is very poor.
Helpful staff, comfortable room, great view, relatively quiet after restaurant closes. In-room tea kettle leaked water onto the desk.
The rooms are very nice and spacious. Excellent restaurant with very good service on the lake . Very helpful and enthousiastic owners who are very good at recommending places to go. We certainly reccommend this hotel.
I was a little bit disappointed about the cleaness and staff of the hotel. My room is not-good views
Great location, service, food, etc. A very positive experience. Overall, the best hotel on our 2 week trip to Switzerland.
We had a great view. The room was comfortable and the balcony was nice. Not really. As a retired person, I can be crotchety at times, but the hotel staff did a great job and the restaurant staff was outstanding. If we decide on a return trip, we'll definitely staff at this hotel.
The room was small. Good location.
Good views, friendly and helpful staff
The hotel was outstanding. A great value for money paid. Its family oriented and very much appreciated and supportive staff turned our stay in Weggis to an enjoyable experience. I and my wife and our two small children enjoyed the room which was provided to us which had a large balcony with a great view to the lake Lucerne and the superb mountains. Availability of a private parking on the spot was another great advantage. Thank you.
views magnificent, most rooms overlook the lake and mountains across the lake. Rooms very clean, if dated. breakfast buffet not wide variety . I compare this poorly to others similarly rated steep walk to lake. uilding whole bneeds a professional makeover. roller blind in our room incredibly hard to move up and down, but reception not always manned so just lived with it. early checkout time imposed (1030)
The cover bads were too much heavy for the summer season : the result was to have very hot temperature under the cover and very uncomfortable for agood sleeping. We have also to say that no air conditioning was available !!!
Very helpful and friendly manager, nice staff. Superb view on the lake and mountain. Very good mexican restaurant. Good swimming pool! Pleasant and peaceful ambiance. Breakfast quite simple but ok
Large room and a large bathroom with a bath. Excellent views overlooking the lake. Nice restauant.
The location is very good, quite and relaxing. The view is very nice over the lake. Close to the village centre. Excellent place to spend a relaxing weekend.
Good location with pick-up from the harbor, room was clean, food tasty, staff friendly
beautiful location, spacious room, large balcony, nice view. Food was very good, though it was not cheap.
The staff did their best to help and answer any question and with a big smile even when carrying our heay luggage Internet was not availabe at rooms