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Reception staff was very helpfull and also the barman was friendly! The Hotel is over rated, the people serving in restaurant were fine with me but very rude with groups of people not speaking italian. (my first language is italian). How can you be a 4 star hotel if nobody in the restaurant speaks spanish neither english? How can they demand people coming from other country to understand their rules if not even a single sign is in different language. Al cameriere che la mattina del 28/10/10 era di servizio a colazione desidero dirgli che quegli "stupidi spagnoli", cortesi per alto, erano la gente che pagava il suo stipendio!!! Ripeto io sono stato trattato bene ma al ristorante ho udito e visto cose nemmeno degne da una bettola!
Good location for reaching nearby attractions on the peninsula. The walls were incredibly thin. You could overhear conversations and movements in adjacent rooms. Also, the balconies are shared. This infringes on privacy and safety.
That the location was very convenient to the Padre Pio Shrine No air conditioning,unhelpful staff,bad room and a broken and dirty infant cot.
The location was very good for those who went there to visit padre pio. Very good parking. The bedroom and bathroom were a good size. There was a smell in the room. It might have been the cleaning detergents. But it wasn't that welcoming when one walked into the room. There was not much choice for breakfast.
Location was good. There was a huge wedding celebration taking place on the afternoon and all through the evening and therefore we had no dinner available to us. That was a major disappointment. I thought the front desk staff on check out was less than friendly. She also spoke not a word of English. This is not acceptable in a 4-star hotel catering to foreign tourists.
This hotel was outside the main city center. The hotel staff were fairly polite. The rooms were small and the bathrooms even smaller. Not very comfortable. Too expensive for the quality of rooms/beds.
This hotel was Great.... a long time ago. Now is like a ghost hotel. You should see the limousine in the garage (dirty and not be used for ages). Poor breakfast. Rooms very dirty (walls, ceiling), Doors almost broken, Swimming pool with broken tiles and water 15 cm lower than its should be. Staff not speaking English (Especially the afternoon receptionist). Stay away from this hotel. its the worst hotel i stayed in Italy. Photos of the hotel are very deceiving.
It was in the same hotel as the wedding we attended. We found the staff generally less than friendly, although the elderly waiter in the restaurant was extremely helpful. The fitments in the room wre broken (no cover for the strip light in the bathroom), broken ceramic beaker.
it was clean spacious and service was good.the gardens were beautiful and the hotel was so central.a delightful place to stay.
Close to the Sanctuario, good garage and elevator, good coffee the receptionist didn't say hallo to us when we first came to the hotel and let as waiting too long.
Very good location going to Padre Pio and I will use your hotel if ever coming back to visit Padre Pio. Only the TV, too small and too far to watch.
The staff was very pleasant and accomodating and the meals very fine.
was very convenient for where i was visiting, shower room very small.
the room was very clean and I slept very well because was very qiute. The breakfast was good. there was no problem for the parking
It was extremely clean and very friendly. It had the quality of a hotel with the homeliness of a bed and breakfast. Good location close to town centre and Padre Pio centre. Nice balconies outside rooms
The hotel manager was very courteous and was nearby in the vicinity of the hotel in case we needed any help. The room was clean. The lady in charge of the hotel was very willing to help in any way she could to make our stay an enjoyable one. If I visit San Giovanni again I would stay at Villa SantaCroche. Nothing was to our dislike.
very clean, great value for money, would definately stay here again too far to walk uphill to padre pio, but taxi was only 7 euros between 4persons.
The room is fairly new and Daniella was quite helpful in giving information about the events as well as the bus schedule and bus stop location. It is about a walk 10 - 15 uphill walk to the sanctuary and will be tough for older customers. The shower is a bit cramped causing me to bump the handle. Water leaked from the shower into the bathroom floor due to a faulty seal.
Very friendly and obliging owner Daniela who took care of everything from getting us umbrallas to getting breakfast ready for us at 5am. Very near Padre Pio's shrine (about 15 min walk). The parking facitlities in the hotel is rather steep. Hence I parked outside.
Surprisingly very clean and helpful staff at that price. Great breakfast too in a spacious dining room No Internet, now a necessity for every B&B
Excellent service, lovely room, friendly owner, and all round enjoyed the hotel. No complaints.
very quit and the staff very friendly very far from Father Pio church more than 800 meter
An extremely well run and very friendly host - situation surperb No
The outdoor pool area was fantastic, lot's of space, pool was enormous; The structure is suitable for families, I have two boys 8 & 6; Hotel restaturant food was really good too! No towels were provided for the pool and we were not informed to bring any - this information should be available on the website or email confirmation when reserving.
Great pool, good food (inc v. tasty & good value pizzas) in restaurant. Nice views over the plains below. Room itself was pretty basic - not a place to sit and relax for long...
The staff of the hotel was very nice and professional. Nothing, everything was awesome
Quality of bathroom towels very poor for a 4 star hotel.
The employee was very nice as we arrived late and he picked us up with car. The room was very quiet. Very near san pio's church, just 10 minutes away. Poor breakfast, there's only one person who could speak english and wasnt very available
Very clean. No frills. No staff at desk upon arrival, waited outside for ages, we did not have a phone. Breakfast-all wrapped up cakes-not nice.
Ver very nice hotel!!! It is very close the San pio's Santuary
the hotel was basic accomodation very close to san giovanni rotondo about a five to ten minute walk ( up a steep hill)staff were freindly and helpful.
very helpful owner could not be more helpful
Comfortable rooms with own bathrooms and within easy walking distance to the Churches
freedom to come and go at all hours. no air con but portable units available for extra charge
the bed is comfortable and the room is big.
Aircon didn't seem to work very well and that would have made it a bit more comfortable for 4 people in a small room.
The staff were very friendly and more than happy to help and advise. It was in a good location and was very clean. Comfort, location, No.