Pros: Really nice place, with a lot of green areas. Not much to do I would recommend to go only for a day
Cons: My room did not have AC or ANY WINDOWS!!!!
Pros: Great Building and amazing park/garden
Cons: Staff was unfriendly and not really willing to help. The window in our room was stuck, so we felt a bit suffocated in the heat at night
Pros: The environment and decoration of the hotel.
Cons: They charge me twice the rate per night because the people from the front desk did not pay attention and they did not communicate. I am still waiting for my money back.
Pros: The staff was very friendly and very helpful. The place is beautiful, it is a whole experience not just a stay at a hotel.
Cons: The daily cleaning of my room was not done right. The toilet and tub where left dirty
Pros: The hotel is nestled above the lake and the picturesque hacienda, the hotel itself is beautiful and worth exploring. A restful, relaxing place to spend a day and a night. There are paddle boats ...
Cons: The park itself is closed from 6pm to 8am - so you aren't allowed down to the lake/big house/paths. It is open to the public for 40 pesos per day, and hours are enforced by state patrol...
Pros: Gardens, lake, Castle, hotel has all infra-structure and possible amenities to make guests happy BUT
Cons: Obviously bad management schemes: hybrid contract of hotel with sub-contractor for parking according to which free parking for hotel guests is not possible although guaranteed in the conditions of ...
Pros: Location brand renewed
Cons: Staff is poorly trained
Pros: Excelent combination of old architecture and nature
Pros: The hotel was clean and well kept by the friendly staff. Breakfast at the restaurant was very good in my opinion. Walking around the lake was quite nice and relaxing.
Cons: I really wish they had a swimming pool.
Pros: the location
Cons: Suggestion: To have pharmacy or a first aid kit with headache pills where the people could get them or buy.
Grand Hotel Mision Ex Hacienda de Chautla is a beautiful hotel respectfully built the original structure of the Ex Hacienda de Chautla built in the eighteenth century, the hotel has 94 comfortable and luxurious rooms and suites, among many attractions of the hotel stands a spectacular view Gillow's famous castle surrounded by lakes, we have a restaurant with a terrace which serves international cuisine and a menu of specialties from the region, finally the hotel is located within the complex Chautla in which offer recreational activities such as abseiling, fishing, canopy, and guided mountain bike tours Castle. Enjoy our new heated indoor swimming pool, waterfall, snack bar