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Friendly staff, romantic room, fun casino games, hot tub in room was relaxing for our little honeymoon getaway No restaurant
I had a great time at Tunica Roadhouse Casino & Hotel. The room was nice, just like the picture. I was looking forward to relaxing in the jacuzzi, got in with some bubbles, turned on the jets and all of this funky stuff started floating on the top of the water. If a hotel offers these tubs in their rooms they should b maintained correctly. The overall stay was great.
The rom was fantastic, the shower was dirty, over all my stay was great. The shower was dirty, the room was dusty, over all it was nice.
room at check in they couldn't find us in the computer at first, then they wouldn't use the same credit card used for resevation, i had to use a different one. they said it was for legal reasons??? i wasn't happy with that.
Room reeked of smoke. We needed an air freshener and purifier in room Furniture reeked so bad it had to be covered with sheets Carpet was very dirty
I love the Roadhouse hot tub in the room. It is my favorite hotel because of that. It is relaxing as well as a great place to have fun. The power was out when I got there and had to wait a few hours after a long drive to get a room. I wanted coffee the next day sent to room and the housekeeping didn't bring it until I happen to hear them knocking at another room down the hall.
The bed was really comfortable and the room fairly clean. The chairs in the room were rather filthy. I was disappointed that there was not a good place to have breakfast in the morning.
Nice facility Don't like that they still overcharge for wifi....$12.95...!!!!
Close to other casinos and I do like this casino as well. Omg, we use to Love these rooms, but since the last time we stayed.. 2 years ago... It has gone WAY down hill!!! Very very smelly & worn out. Reeked of mildew & stains all over the carpet. The pillows were all different sizes but still worn out and aweful. We won't be staying there again until rooms are completely overhauled....stayed at goldstrike about 2 months ago, it was clean and comfy... Much better!!! I hate saying this about the shoe because I've had sooo much fun there thru out the years but it had to be said...
I booked this room on kayak. When I checked out the clerk at the front billed my credit card again. So I was double billed !! Still haven't got that straight yet. I don't mind losing $ in the casino -- but don't just take it from me And expect me to work it out later !!! Buffet sux too !!
They are gradually accommodating more non smokers Late check in time...4pm
Great staff, clean rooms and over appearance, very welcoming Some of dealers were rude
rooms food is way over priced, not good tasting at all. no good value. better to go fast food place down the road, or a huddle house. food would be better.
We didn't have to drive and valet was prompt!! the pillows were very uncomfortable, the room was hot and air was not sufficient enough to cool the room. The coke machines were out of stock and even took my money.
Access to the other Casinos The room was disgusting! Bathroom was very nasty and had to call housekeeping to come clean the bathroom again.
I understand that a casino type hotel is more for the adults but when it is the nicest hotel and the most affordable hotel in the area, it is a no-brainer that I picked this hotel. But there is no swimming facilities for the childre anymore so don't let the indoor pool entice you. You would think a hotel that large would have an indoor pool for kids. Anyways, the hotel staff was great and the Buffett was amazing.
Nice room and Comfortable beds
Tv needed upgraded as with the channels, no fridge.
The casino was our main reason for being there. It was great. The whole staff was polite, courtious, but lacked a little on the follow though. I would absolutely back, generally it was a good time but I would make sure I was not paying full room rates. If I had to do that I would go else where. out dated room, ice machine, on the floor didn't work, it took almost a day to get a do not disturb sign to the room,the toilet paper holder was broken and just stuck back on the wall, the buffets were mediocre & bland which is to be expected to some degree with a buffet and it did have a few high lights, but made me feel sick to me stomach at the end of the nIght. The only other problem I had was the TV. I understand you don't go to a casino to watch TV. The resort wouldn't gamble if you wanted to stay in your room, but they might as well had a tube tv in the room.
Rooms were clean hotel was clean My only complaint was the water pressure in the shower was horrible.
The charge of the Resort fee. This was our third year staying at the Gold Strike and the first year that we were charged a resort fee nted. We inquired about an upgrade in our room because we had received coupons for a 2 night complimentary stay but, we had not received them until after we had already booked our stay. The hotel customer rep would not consider our longevity with the hotel nor accommodate us with an upgrade due to our receiving our complimentary coupons after we had already booked. She kept insisting that they were under new management and the new manager was strict and stern in policy. It was some what offensive and not a good look at all. Sadly disappointed!
Rooms are clean, bed and pillows were very comfortable, and there were no problems. The TV in the hotel room was a bit old, so the picture was a low resolution. The casino floor was extremely smokey, and the machines were positioned very close together.