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Helpful staff and location (close to town centre and airport) Air Conditioning was not in use - apparently not allowed unless the mayor says OK. It was very hot and it was not clear from the hotel listing that this was the case
Charging 5€ for 38 min of internet takes any positive feeling away.
Hotel staff were first class and smiling. Hotel smart and very clean. Room was a good size. Breakfast good . Great value. No complaints.
no air vents in bathroom very unhygienic not a pleasant stay
Personal. The gym. Paying for wifi internet. No restaurant.
Good and varied breakfast. Nice and friendly staff. Hotel is very near to railroad, which is disturbing during the night.
Proximity to airport and town centre. Friendly and efficient staff
Clean, Smart, comfortable with helpful staff
Breackfast was very good, not distant from town centre
Unlimited free internet access.
The hotel staff are very nice. and the hotel is very clean and nice Breackfast was not so good with few selections and with empty plates.
Unfortunatelly there seemed to be a problem with the heating system and we froze
It was the best hotel we stayed at during the last 5 years when travelling accross europe. They don't cater for diabetic people, but this is a problem everywhere. simply supplying wholemeal bread at breakfast would be a big help. Also some sugar free items would be good too. There are millions of diabetic people in every country.
Staff was very helpful, room quality and cleanliness was superb. Hotel was very quiet and I loved the breakfast. Towels were abundant, very clean and had a very nice scent. Very close to highway but quiet and has a spacious parking lot monitored with cameras. We were advised to check two close-by pizzeria house which were both very nice to dine. I loved this hotel.
No on site restuarant facilities
The room was very welcoming with a pleasant smell of incenseand it was comfortable and clean Not many restuarants within walking distance.
Location. Just off the A14, very convenient
I spent such a short time in your hotel, so I did not have the chance to really like or not like your hotel.
Hotel Michelangelo was close to the railway station, it is only 10 minutes walk. The room was a little warm, but it was clean and comfortable. Breakfast was excellent. The stuff was very friendly and helpful. I recommend the hotel for people travelling with children too.
Very helpful staff and nice touch to have a free mini bar with soft drinks Location is excellent for the Forli airport Beds far too hard and uncomfortable and the rooms looking a little tired and in need of upgrade
Very friendly and helpful staff
Well-appointed rooms with modern furnishings. Convenient internet access. Staff were efficient, friendly and helpful.
The staff were very helpful and friendly. The welcome snacks and hot drinks were much appreciated. The room was comfortable and catered to all our needs. Breakfast was plentiful and offered a great choice.
Due to illness in the family I had to change my booking at very short notice.Both booking.com and the Hotel desk staff were very helpful in arranging this (and without any cancellation fees!).On arrival the two ladies on the desk were so very kind and helpful in assisting me get some medicine for my wife. The hotel is very close to Forli Airport (5-10 minutes), and its a 2 hour drive to Florence.
the staff and breakfast, and location for the airport and the centre of town. the windows in the room did not open and the air conditioning was poor, i dont think this hotel is of 4 star standard.
Very polite and welcome stuff
excellent location from trin station,large quiet room, wonderfull breakfast and excellent staff. As a single woman traveler I felt completely relaxed and safe in this hotel and would say this is a great place to stay
The spa facilities The decor is heinous. But Mussolini commissioned the hotel - it is large - and they try to preserve some feel of that era.
The live music at the bar in the evening is a nice touch, as well as the general relaxed athmophere and the kindness of staff. I would definetely recommend this hotel.
the baths, the thermal water is amazing not partial to the town x-roads location or the architecture
The efficient friendliness of the Staff in the Wellness Centre. They showed us around and explained everything perfectly. Congratulations
old world charm,classy, very good food and exellent staff.The location is superb in town but yet opens out into gardens and park at rear. Within monutes drive of spectacular tuscany like countryside on hill route fo Fanrni room was cold at times and bed was quite hard not as comfortabe as 4 * should be
We were treated like royalty. Expert and attentive staff made this incredible hotel even better.
Excellent location. Very good service. Reach breakfast. Nice spa.
The hotel and staff were outstanding and we would have happily stayed there longer.
It was very nice time. Room was very nice and breakfest too. Swimming pool was great. Little bit noisy aircondition in the room
Really nice Hotel. I enjoyed stay. Anytime again.
Friendly staff, helpful. Nice room, well furnished. Excellent breakfast. Troublesome wifi connection. Had to ask the reception staff to go check their router, switch off and on again. It took half an hour to solve the problem. Eventually they did it and it was ok. At least the wifi service is complimentary which is good.
The courtesy of the staff, the hotel facilities and the closeness to the highway. The restaurant is also very good and deserve a visit
Great location - right near the highway. We've already stayed in the Best Western hotels, so we knew what to expect and we liked it. The hotel is modern, clean, convenient, and one can easily use the stay for travelling to the nerby towns. The breakfast could be better. The swimming pool did not work.
The staff were absolutely fabulous. We travelled with a small baby , and everyone from the receptionist, to the dining room staff were unbelieveably kind to us. They couldn't have done enough to help us. The pool wasn't great.
very welcoming and helpful felt valued as customer
Hotel is nice, parking area is big, friendly staff, clean and good fornitured room. Swimming pool need urgent maintenance jacuzzi no longer working and pool is full of sand.
Room comfort. Furnishing a bit dated. Lack of bread variety at breakfast.
Readily available parking. Indoor pool. They gave our reserved room to someone else and were going to charge us a higher price for another room until I protested and then they agreed to original charge.
This was my second time at the hotel. If you are staying in the Forli area then I think you will find the location excellent - 2 minutes from the airport and you don't hear the planes from inside the rooms. This time I stayed at one of the rooms at the back of the hotel, so there was no residual noise from traffic on the roads. (There are only two rooms at the front.) The staff were very polite.
Its close location (walking distance ) to the airport, excellent for late night arrivals or early flights. Comfortable big rooms and bathroom. Everything perfect. ( I do not know how is the Annex building in town ) This hotel has 2 buildings quite far from each other (one is next to the airport the other one Annex in the town) and while making reservation one can easily mix them up. They should differentiate these as 2 separate hotels on booking.com .
The staff at this hotel are most helpful. I found the rooms good sized and very clean. Very close to Forli Airport which was very handy for our early flight. Highly recommend this hotel and again the staff are fantastic.
it was said to be located 100 meters from the airport. its true but thats just the reception and they said to me that i have to walk 2-3 km to the room at midnight when ive arrived...
Friendly staff, air conditioned rooms, excellent location for airport
Very friendly staff The traffic could be heard very clearly in the room
The location of the annex is very good, few steps from the center. The hotel stuff is very polite and helpful. It would be better if there would be a small reception or a representative of the hotel in the annex building.
This hotel created especially for travelers which arrive so late time. For one night no bad hotel. Perfect price! The breakfast is so so... Little uncomfortable shower.
Very neat room, big bathroom, central location
Great customer service, great hotel rooms, breakfast was great and it was very nice that there was internet avaliable to guests.
Central Location and close to bus/ train and airport and good breakfast. Room had good rooftop views No
It was very good, close to bars and cafes and shops
the staff were very helpful the Wifi was free. The hotel was very close to the main square...
The room is very nice equiped and the bed was also very good. The bathroom was clean and big enough. Internet connection on the room was very bad. The last night I couln't even connect in the room and I had to go downstairs to open my mail. Also I think that internet connection in such a suffistecated hotel should be complemantarie. This is for bussines people very importand.
Parking is terrible, the hotel is located in a nest of little narrow one way streets...after awhile even the car gps gives up. There is not a private parking, you have to find a parking lot your self somewhere along the streets. The hotel can provide you only a 24 free parking ticket.
Spacious room and bathroom, everything nice and clean. Great location, friendly staff. Very good breakfast.
Central location, clean and comfortable, good breakfast
Everything is ok,we traveled with 11 months child and it was great that the hotel staff gave us the baby cot. Staff is freandly.Location of Hotel is not too far form the railway although if you have really heavy luggage you should take a bus.wifi free We did not like absaence of tea pot in the room so in the evening if you need some hot water you need to come to reception and ask for this.
Extremely helpful staff - nothing too much trouble
The location. A great place, a great city!
We enjoyed the fact that they showed us around the old hotel and allowed us to wander on our own to peek into the kitchen and diningrooms in the afternoon. Very quiet and relaxing.
The Hotel is located in a little romance town in the mountains. The city is very cozy, calm, with old buildings from stone and lots of flowers. Beautiful views, nature and fresh air. The Hotel is in a very old medieval building, which is furnished accordingly. All public areas like dining rooms, lobby are decorated with antiques and it looks very natural there. The hotel stuff is so friendly that you feel that you are staying with good friends of yours. They are so cheerful, friendly and welcoming as I have always thought of true Italians. Breakfast was plentiful (wide choice of various, substantial food: standard continental set+omelet, mozzarella and tomatos, traditional ham). 1. It is rather difficult to get there: approximately 60 km of a true mountain road where you can not drive faster than 30-40 km/h. 2. We found the room interior poor. We booked a room of the cheapest category. Although interior of all public areas is very nice and make you feel as you are really travelling in time, the room was different. It was full of antique furniture, mirrors and etc., but it did not look cozy and natural. There was a mismatch between the antique and the rest of the room interior (decoration of walls, floor, windows). That made us feel that we are staying in a room, where old staff is stored. 3. Two separate beds do not work as one there. It is impossible to move them together. And matrasses sprawl from each other.
A spa-town hotel designed for Italian clientele. We found it charming for a couple of days and were able to practice our Italian. Basic Italian-style breakfast
Ideally suitable fo an overnight stop. Good carparking and helpful staff. Advice on locked doors would have been useful. We returned after a meal in the town at 1130 and had to call the night porter to get in.
Services and food
room's size, wiew from the window, nature around of hotel room service
the staff, the food, the place
We spent only one day in this Hotel, but I wish we spent more! The building is beautiful, our room was clean and comfortable, recepcionists are really kind, and speaks well english, breakfast was various and tasty... the only disadvantage Castrocaro terme is a bit far from big cities, and if you arrive later than 8 pm you can reach the hotel only by car or taxi.Castrocaro Terme anyway is a kind and nice small place, we enjoyed it, and there is a nice roman style church close to the hotel, which worth to visit. The only disadvantage Castrocaro terme is a bit far from big cities, and if you arrive later than 8 pm you can reach the hotel only by car or taxi. But Castrocaro Terme is a kind and nice small place, so didn't mind it so much
Breakfast it's ok, I don't that it should have 3 stars though.
Nice surrounding, close to Bologna and outlets.
Most of all the countryside.
Location at the edge of a beautiful little town with great restaurants. Very basic in presentation and facilities. Some of the electrics were from the amateur school of diy.
Reasonable standard hotel in a good location
The quiet location and the relaxing sound from the river. The poor meal service in the evening was compensated by the helpfulness of the personnel to provide plates, glasses etc to bring and eat our own food and wine. The perfect location for excursions by car in the wine and food districts in the south of Emilia Romagna as well as the short distance to the Bologna airport. Only two of the staff people were able to communicate in English.