Pleasant staff and comfortable room.
very friendly and helpful staff made us feel welcome and want to return small room and bathroom
Car parking Hotel was difficult to find, small bathroom.
People welcoming you instead of credit cards machines. Canal +
good environment The hotel stuff are very friendly.
It was basic facilities but good. Breakfast was good. Only the smoke odour in the room
Good breakfast and staff was very friendly. Room was small, but for the price, it was appropriate.
excellent for money.The breakfast could be better,but it's ok for France.
close to highway to Avignon Rooms are tiny.
friendly staff,good cuisine,location not the top but avignon center easy reachable... to change tv screen...
The pool was nice on a hot day. Breakfast was quite good for the price. We had to wait a long time to be booked in due to some problem with computer. The staff were very nice about it but a drink whilst we waited would have been nice. They did allow us to use our room towels for the pool whilst we waited. The hotel was not as we expected for the price. I think the pool cost a lot.
use of pool and close to main motorway and choice of eating facilities. only 1 of the 3 rooms booked was available - a second room was organised at a nearby acotel. very disappointed.
The staff is helpful and nice. The gentlemen helped us to book a taxi on our departure date. That's quie early and we won't be able to catch our train if he didn't help us. Though his mother language is Franch, he speaks quite good English. However the bill includes 4 breakfast but we juse ordered 2 at that time because we check-out early. (We just know that after leaving the hotel) Even worse, we missed the breakfast because we didn't wake up on time because we were still using the UK time.......wasting 4 breakfast in total.
Pleasant reception staff, pool. Buffet breakfast soon ran out of food and staff refused to re stock the table, don't be last down for breakfast.
Nothing Hotel building is like a container box. Very old and small room, too narrow for family. I strongly not recomend this hotel for family. I made 6 hotels for my vacation, this hotel is worst.
It was comfortable,clean and friendly and helpful staff.It was handy for trips to town but difficult to get to town when the buses were not running for a public holiday. The fact that there was only one bus and difficult to get to town during the public holiday time.I do not remember any details about the need
Helpful staff, clean, good A/C, nice pool.
The air-conditioning worked only for the first day. Even when it was on, it did not help a lot. The room is just too stuffy and hot. Suggest not to stay during hot summer.
The daytime manager was pleasant and helpful. Our second room was basic, but clean. The night manager was awful. The code we were given for after-hours check-in did not work, so some other guests let us in and helped us find him, but he was abusive and at first refused to help us. Only after we demonstrated that the machine wasn't working did he sullenly get us a room key - for an already occupied room. The room we finally got was small, dirty, hot and uncomfortable. The next day we were moved into a cleaner, cooler room. The hotel's location would have been very inconvenient for visiting Avignon, if not for the fact that extra buses were running during the July festival in Avignon.
Balcony and view Bathroom a bit cramped
2 rooms in one
Breakfast was very good, good use of space in rooms, service good and proximity to Avignon very good. Decor was delightful. A female, seemingly in management and who spoke no English, seemed unnecessarily haughty. This was a complete contrast to all other staff who were exceedingly friendly and helpful.
Good location, but 10/15 minute walk across busy roadbridge. Lovely small balcony overlooking Rhone and Avignon.
Olivier the manager was wonderfully helpful in many ways. Breakfast on the terrace was good. There was some traffic noise due to location of hotel.
Our room, with balcony and a view of the river. Great buffet breakfast. Very friendly staff. Nothing, except maybe I would have liked to stay longer.
This is a very unique property ("Miami Beach Cool/Ultra modern" in a very old town) - we look forward to seeing the results once the renovations have been completed. The new owners were absolutely wonderful and welcoming during our stay though we could see that they were still in the midst of work since they had taken over. We were treated to some wonderful extras - we were provided with a room on the top floor that had a fantastic view of the river and the papal palace, we were invited to use the roof top terrace a night that also provided fantastic views of the city and had wine and hors d'ouevres on the house that evening. Our room was great but the bathroom was in need of renovations.
It is very closed to the place I had a convention Everything was OK
Easy check-in, very helpful staff. The room was small, but comfortable and quiet even though it was close the the train tracks. Nice view of the Pope's Palace from the terrace. Bathroom was cramped, limited parking.
A bit of a walk over the bridge into the heart of Avignon
Room was good and breakfast was excellent No swimming pool
Friendly staff, cleanliness, excellent value for the cost
close to restaurants and shopping mall. The front desk counter was friendly and helpful the parking compound was dusty.
Relaxing, clean and friendly Too expensive by far and poor location
We knew this hotel from a previous stay 10 years ago, it was nice to find out that it still matched our expectations. The restaurant as good as ever.
The friendliness of the staff and the food was fantastic Need a map to get there!!!
Very nice and quiet! Excellent Dinner. Very friendly staff. Secure place and parking ground. Close to Avignon. Will come back...
The staff were very attentive and polite. The layout and facilities in the hotel were lovely and there was a lot of attention to detail. Lovely scented rooms.
All the staff were exceptionally polite and helpful, especially the staff at reception, and the restaurant was of a good standard.
We absolutely loved this hotel! It has lots of Provencial charm and our room was very pretty and spacious. It is the perfect place to stay in Provence if you don't want to be with all the crowds in Avignon center. It is about a 10 minute drive to Avignon and easy access to other areas of the Luberon region. There are no restaraunts nearby so you will need a car for sure. The hotel has wonderful food but is pricey. It has a great outdoor pool, indoor pool with spa, very lush landscaping and beautiful patios. Very attentive service and wonderful personel.
The hotel doesn't look like much from the outside, but once through the doors a large, beautiful courtyard (very well maintained) appears. Nice pool area, and well appointed spa area. Fantastic meal at the restaurant. Very friendly staff. The location is a little "off the beaten path", and you need a car to get anywhere. Overall, a little pricey (both room rate and restaurant).
quiteness, close to town centre,spacious garden pool water was not heated and a bit too cold
Spa facilities, swimming pool area and the hotel grounds and decor were very nice. Staff were also very attentive. Free wifi in the bedrooms. My room was very small although I was advised of this when booking so can't complain, there are a couple like this, and based on other reviews, most rooms are larger (although this would cost extra to the 185€ we paid per night). My main issue was the cost of any extras in the hotel. Menu prices and drinks were extortionate even if it has a michelin star. Since it's a good 10 minute drive from Avignon, if you don't have a car, you have to go by Taxi, and for some reason that costed around 25€ each one way journey too, making it an expensive couple of days. Not sure if it's normal, but the taxi drivers seemed to start their meter when they were called by the hotel, so the starting tariff would range from 6.50€ to 8.50€ which isn't great.
The fact of staying in the countryside, right in the middle of a vineyard.
Very friendly and helpful staff on arrival and during our whole stay. Good location for touring Avignon without being in the centre.
Free wireless internet service in room and good quality room
Helpful staff and the cleanliness of the room and the relaxed atmosphere.
It was welcoming and comfortable
Very helpful staff! Noise from water pipes running through bathroom.
Lovely and casual, handy to all locations
Friendly staff. Family atmosphere.
It was a pleasant hotel on a bus route to the city. The gardens and swimming pool area were in need of attention.
We found the hotel to be very relaxing and peaceful. The staff were helpful and the food very good. The only slightly disappointing item was the Breakfast Buffet. Rather limited and unexciting.
convenience too many little things were annoying at this hotel 1) canvas chair on my terrace broke as I sat in it, should have been noticed as defective. 2) no light in closet, and closet door hard to open as bed side table in the way 3) toilet room no where near sink, hard to wash hands, 3) restaurant rather grim and food only ordinary (unusual for France) 4) poolside noisy and crowded 5) No newspapers in the morning as at all other good hotels 5) my bath tub and sink dribbled the water in and out...took 35 minutes to fill tub 6) did not clean room until 2:00PM
Staff very helpful especially reception.Food was very good aswell. Expensive for the quality of the rooms-the hotel definitely needs to be refurbished and updated.There were no lounges/sitting areas and the restaurant/swimming pool area felt very cramped.Overall very expensive.For some reason my booking (I cancelled and then rebooked at a cheaper rate) didn't reach the hotel-luckily the hotel had a room.We moved after two nights.
Away from the centre of the old city, which was packed because of the Avignon Festival. Peace and quiet with rest and relaxation by the swimming pool could be followed by a short drive into the centre and some sight seeing.
Silence, gardens and staffs Due to very weak signal reception, WIFI internet access is not available as described
Everything!! We had eaten at this hotel two years ago, and decided to spend a very special anniversary for one night en route to St Tropez. The room was very comfortable overlooking the beautiful gardens and swimming pool. Food was wonderful, tasty and well presented. A place to return to!
Staff was very kind. Make you feel the most important guest in the hotel. The room was clean and nice, exacty as I expected. Breakfast is too expensive.
The proximity to the Avignon Nord commercial centre and a number of restaurants, and proximity to the motorway and main roads to Avignon and other places in the vicinity.
ok for a quick sleepover without any comfort requirements the room was dirty, linen and towels hadn't been changed for ages, with stains visible on pillow cases, bed linen and towels. it was obvious that someone in the hotel had tried to cover it up instead of changing it.
Basic spot for day/night trip,fairly remote from any city,within shopping complex,with no communication with the city.Selection driven by price.Clean place to sleep only Very unprofessional staff,no language skills and very unfriendly and unhelpful.I have exoerienced this,when got lost and tried to get driving directions on the phone.Room cramped with bunkbeds
Clean and tidy cheap and good for a one night stop over
Clean, compact, organised, good breakfast. Way out of town, wrong gps coordinates on info.
The staff was very nice. There are no internal hallways at Premiere Class. The hotel takes the motel concept. You access your room by the external balconies. Your window faces the balcony. At other hotels I avoid the ground floor as I like at least some privacy and want to avoid people being able to look through my window. At Premiere Class all rooms are ground floor rooms and there is no privacy. The windows are small so not much light comes in if you open your shades... and if you don't well the lighting was horrible. I felt like I was in a tiny dungeon. The desk was too small to sit at comfortably with my computer.
24/7 checkout, free parking, free wifi, airconditioning. space shuttle bathroom (1 sq m probabably), bed looked like it was not cleaned after the previous client, poor breakfast for its price. Would be good value for money if the room costed about 30 euros, otherwise too expensive for the comfort provided.
The rooms were dark and tiny. The shower was definately not great.
Good comfortable bed. Good Breakfast After hours there was no one at the hotel and the parking lot was locked. Was not sure how to check in.
The room is really value for money. Although the locations was away from Avignon centre, it was no problem for us as we had rented a car.
Standard of hotel A1 100% top notch, as too were the staff. Fantastic location, ditto premises and attention to detail. Totally perfect in every way, could not have been better. We will return.....
perfect kitchen and stuff, nice pool and atmosphere
The staffs of hotel are very nice and friendly. Dinner was excellent and especially enjoyed to see wine list which had a lot of reasonable priced bordeaux grand vin of good vintage.
The service was excellent, the food was out of this world (congratulations to the chef), overall the staff was very friendly and helped regarding all our requests. Relaxed atmosphere No, we were very happy. Clients should be aware that although the rooms are very reasonably priced (semi-luxurious, I would say), the restaurant is very expensive. But it was well worth it. The food was stupendous.
Accomodation is very complete, staff is professional. The ambiance is nice (manor and chapel). Swimming pool relatively big. The elevator in the chapel is very slow and the carpet in it has to be cleaned. But this is a minor issue.
A charming inn rich with history. The grounds are beautiful and one of the best bathrooms we have had in France. A lovely place if money is no object, although we did get three nights for the price of two on the booking.com site. The meals were over the top expensive. We were seated in the dining room and the owner came in and told my husband he should be wearing a jacket for dinner. This embarrassing situation could have been avoided if the website had indicated their policy or strong suggestion for dress attire. Because of this, we chose not to eat subsequent meals at the hotel and dined elsewhere.
The hotel is beautiful with excellent grounds. First class restaurant. The air-conditioning in our room did not work which made for a very hot night. Staff were informed but took no action.
We liked this typical atmosphere one gets in French Hotels et Chateaux, unique in the world. We also liked the central situation in the Provence, close to Avignon, very close to the highway. no complaints
Great Service and Food, very rustic and very french Air conditioning did not work very well in the room because of poor design
Wonderful restuarant Breakfast was expensive, but provided little.
We liked the room, pool and grounds of the hotel. The area was wonderful for walking and sightseeing. The staff was very helpful and responsive to our needs. We felt that the dinner was very overpriced and was more presentation then delicious. I requested a green salad but was told that I could not vary from the menu. For such a lovely hotel I would expect that a green salad would not be too much to ask.
Beautiful grounds and gardens. Hotel is in a quaint, small town within an easy 5 min. drive of Avignon and has much more charm than Avignon. We booked the least expensive room and were given a lovely room with garden view which was quite large. no
food and service troppo vicino alle rotaie del treno
Serenity and fresh air. Lovely gardens and close to attractions like Avignon.
Friendly service and attention by owners and good value home cooked food and local wines. Rooms could be further renovated and uprated , nearby main road could be verry noisy at times esp. with windows open, no double glazing or air-con.
wenig cold room/bad mattress /very small room /small expensive breakfast /unfriendly service /noise from roadblock
No air conditioning and with being close to a road rather noisy. Also unable to eat at hotel restaurant as full.
style of the place and the nice quiet location. also, there is a small playground in the garden which made our 3 years old daughter very happy the sound protection from the corridor was very limited due to the old doors and walls but we acknowledged this when selecting this type of accomodation
Very good restaurant, swimmingpool fantastic, just beautiful.
Sightseeing and relaxing Eating in the hotel was expensive.
Very clean, nice garden. Bed too small and short if you are over 6ft. Didn't like the area it was in either. Pool area disappointing.
Very pretty, excellent restaurant with good food. A little far away from town.
Restaurant and service was excellent
Top hotel with very good service. Restaurant and breakfast are too expensive.
Fantastic experience. Beautiful room with baclony and picture book Provance view across garden. Front desk lady very knowledgeable and helpful. Excellent food. A bit difficult to find.
Pleasant quiet location convenient for the village. Easy parking and excellent restaurant. Very comfortable rooms. Internet service below average for such a good hotel. Very slow and connection lost from time to time.
Wonderful breakfast; beautiful public rooms. The garden looked a little "tired" but we enjoyed our stay.
excellent,,ideal for a short break,,great hosts,,lovely setting,,
We just stayed one night on transit to another location but we loved the place. It is quiet and uncrowded in a rural setting near vineyards, perfect for relaxing. If you have a car, it is an excellent place to use as a base to visit the surrounding historic Provence during the day and return for a pleasant dinner in the evening at a very reasonable price. Our rooms were ample and clean. It had no air conditioning, but the electric fan was enough for a comfortable sleep at night in spite of the summer heat of Provence. Our children enjoyed the swimming pool too. The staff were kind and patient. The attic room that our children loved had the bathroom acrooss a stairway with a bit uncommon arrangement of steps --- my son stubbed his toe at night while returning from the bathroom and lost a toe nail. Perhaps a small night light in the area might help to prevent accidents.
The host of the hotel is very nice, with great hospitality We need to drive to Avignon for dinner
Convenient location, close to Avignon.A great holiday weekend.Clean air, quiet, nice view from the bedroom window. A lot of stairs. Our room was 2 floors and from bedroom to the bathroom we had to be raised and down the stairs. We would like to write about this when booking.
Elegant, spotlessly clean and restored with care and great taste. The hosts were friendly and helpfull. Quiet and peaceful setting alongside a vineyard. Use oif latitude and lonbgitude on the GPS led right to their front gate.