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The authenticity of this Chateau was excellent. Enjoyed our tour by the reception staff. Very tranquil setting. Restaurant prices are very high.
The staff were superb! The Chateau is luxurious and perfect for treating yourself for a night away. Be sure to have dinner, Food and service were both A+
beautiful building and village/ setting. great food
Exelent romantic Chateau/hotel for relax and confort and enjoy. Staff is giving real good service. Nothing
The hotel is very unique as the chateaux is a real gem.They gave us a very nice room with a view. The gourmet dinner and the wine were excellent for the price the hotel charged. The good breakfest was included in the rate, which became unusal in france now. The driveway to the chteaux was closed, but they helped us with the parking of the car. The heating system in the room did not work well and it was cold.
The room, service, and food were fantastic!
This ia a beautiful Chateau , and i would recommened it highly . Agnes and Anna at reception made us feel most welcome .The room we had was wonderful with 4 poster bed , it was extreemly clean and well equipped. The restaurant was good but quite expensive so we could not eat in every night.We stayed for 8 nights but maybe if we go again 3/4 nights would be better. the swimming pool was cold but it was end September.
The extra cost for evening dinner offered in the dining room was beautifully prepared and served - staff very efficient and polite. The advice from the reception staff upon departure was invaluable - enabling us to see much within the local area, also courteous and helpful. One of our main reasons for booking the hotel was the swimming pool - however when we asked about it we were told that it was not in use due to the recent weather - however when we venured in the grounds of the chateau - it appeared by the negleted state of the area and masonry that the pool had not been in use for some considerable amount of time.
Wonderful location in middle of Cotes du Rhones wine region. Beautiful, comfortable rooms in a building full of history. Price of breakfast.
The restaurant was excellent. The view overlooking the valley was beautiful. The sitting room/bar are had a lovely ambience. Checking was difficult as the receptionist did not speak English but we managed OK.
Rooms are conformable. Restaurant is nice. Garden is nice as well. On checkout, they printed out dinner's bill with more than half things we didn't have previous night. They added wine, water, sweet buffet and more.
The rooms could be a little bigger, but having said that there was three of us and a baby.
Generaly convenient locacation Staff at this location not very professional, provided rooms that were not ready for occupation and not concerned when this was pointed out .Reluctant to provide safe internal storage for bikes dispite requesting this when booking . "Special meal" not available. Wine of the month unavailable alternative served without comment or apology .Accomodation requiring update bathroom "shabby" with bath nothing more than a shower despite sufficient room for normal sized bath .
Ease of finding and good parking The room was much too cramped and the meal was very poor. Staff were over-occupied with a large group for dinner.
Easy Accesss No
The hotel was trés bien.
Basic but very clean None
It's relatively cheap (compared to other hotels). And just do not expect anything special. Cheap is cheap! It's a bit filthy.
Very cheap hotel with everything you need for spending a night or two. Free parking and internet is a nice addition!
We had a lovely meal in another hotel along the road our night at the hotel was fine and breakfast was good all very basic but good would stay again
well situated, kindness of staff, I did appreciate the fan in the room considering the temperature :-). It was/is perfect to my purpose. Actually, no, it answers its promises very well.
Wi-fi seems to be weak, and I could not get connected.
Nothing, the name hotel is too much
We liked the atmosphere of the entire room, and, the forwardness of the person at the reception (the same person was in charge both times we stayed at the hotel this year). The receptionist did a great, but unsuccessful) effort to try to help us filling out the information needed to achieve benefits via Balladins Card Not as such (do not know if that corresponds to utterings that other people have written on your website)
The staff were very friendly. The hotel has no ac, but seems to have been designed for it. Thus, my room was like a sauna (42°); it was "cooler" (36°) outside than inside.
Adult TV was open even without any access limitation. Not good for families with children.
clean room, nice view from third floor, friendly staff little bit small room
good stopover hotel, easy to find and near the weekend market. make sure you arrive before the 22.30 curfew, or call ahead. This is more like a B&B than a hotel and the owners go to bed.
The location , the staff and the food. The room was fine but minimal-less comfort than the quality of the restaurant would suggest but also was correctly priced
Very professionally run hotel with outstanding restaurant.There is a garden and pool. Easy access to touring the vineyards of the southern Rhone.
We like to stay in a gourmet place - the hotel is ok but the restaurent and the food is fantastic
Building was an old mill which has been well converted.As weather was good ate all meals in open courtyard under trees,which had expensive feel with good tables,directors chairs,canopys and shrub filled urns. Although hotel is in village and 5 miles from town car (hire) is essential. The open air restaurant was in front of hotel, sometimes diners can be heard quite late. As a top gourmet restaurant the food is expensive, especially with strong euro, e.g.min. £100 per night for 2. But one has choice to eat outside the hotel, although there is limited choice locally.
Helpfulness of staff
Fantastic location and views Service was a bit half hearted on occasions. Steep climb both to the hotel and within the hotel to the terrace.
Excellent service in peaceful surroundings with a superb menu.Room 7basic,(e.g. hairdryer non functioning,and drainage in shower caused flooding)but quite adequate
Nothing. Glass floor with a look at the cave. Staff could not help with internet connection (Internet had been stated on web). We never got it in fact. Poor English. No electricity sockets in the room. Fortunately we always have a t connector and used the fridge socket. Hotel is positioning itself as a gastronomical one but nothing exciting except the prices. We had a strong feeling of being overcharged for at least 30% for meals. Breakfast (very poor one): price was different from the published on Web. On the web it was 10/person they have charged 15. Robbery.
Neat and clean budget hotel, friendly staff, fantastic restaurant!!!! Great location in the centre of town, however not much to do in the area, only wineries. Was a bit noisy at night due to the restaurant downstairs.
Excellect hotel to stay and explore the surrounding countryside
good. The breakfust can be better.
Cuisine was of high standard, Room was excellent and Staff were very understanding when my wife was unwell
Fabulous dinner in the hotel restaurant Lugging bags up two flights of stairs
Good restaurant,private parking No lift, no refrigerator, in the room, too noisy,parking place is too small, the bed is too short.
Very friendly staff. Accomodating and helpfull. Hotel closes its gate (parking yard) and doors (3 locks + alarm) at night, which makes it hard when you arrive or leave afer 23h or before 8h. Even getting to your car in the courtyard between those hours is difficult as the front door is locked and you have to call (phone) to get the doors opened.
We only stayed at this hotel for one night but we were very pleased with our stay. It was very hot and and the airconditioner in our room was great. This is a charming small hotel that is very comfortable. We had dinner here and the meal was fantastic. The parking area is a little tight but it seemed to work well and it is locked at night for security.
Good ambience, quiet, well run establishment with character and charm. Good value and good food. Highly recommended. Bathroom is small and un-ventilated, but is entirely adequate and satisfactory.
A beautiful old home, beautifully green and very warm staff. No lift but not much trouble at all. Very idyllic location and setting. Treat for the eyes
Pastoral setting, friendly staff, could speak english. unique. No
Extremaly kind and friendly staff!!, Gorgeous location,
The appearance and hotel part of the property had quite a good aspect and the restaurant was reasonable in quality and cost. The Manager was firendly and pleasant. however the rooms out the back had a peculiar and strong smell, perhaps anti cigarette spray and the room was very small, the bathroom even worse and layout terrible. The rooms were very noisy being on the edge of a busy road so was not a good choice for a 4 night stay
The owners were very friendly and helpful. We stayed in a cottage and felt very private. The restaurant is quite good. The location is great for exploring a good deal of Provence - Vaison La Romaine, Cote de Rhone, Avignon, etc. Also, private, safe parking. Not at all. Would highly recommend to friends and family.
The Auberge proprietress was a charming lady who spoke excellent English. She gave us advice about a planned visit to Orange and also advised on inital routing at departure. We had dinner on the terrace of the Auberge looked after by an attentive staff and enjoyed an excellent meal at a reasonable price.The bedrooms were air con which was particularly helpful on arrival, hot and flustered. It is hardly a bad point but there was a side gate out of the property which would have given access to a pavemented area into the village. It was only opened to allow staff into the site. It may have been locke for safety/security reasons but we did not like the idea of walking down the road after dinner toward the village which we would like to have done
really good food and very friendly service n/a
A delightful place to stay in the Rhone wine region. Wonderful evening meal. Confusing to find the hotel as it was behind the restaurant
friendlyness of personnel, english spoken , very nice dinner, very nice contact with the owner. Hotel is easy to find with all the signs pointing the direction
Excellent meals were served in a beautiful dining room.Both the proprietor and waitress did an excellent job. There was a good choice of local wines.
Pleasant proprietress. Attractive rooms. Elegant restaurant which we couldn't sample as it was the obligatory day off on the Wednesday.The availability of lounge area with mini-bar and the pool, neither of which we had time to use, unfortunately. Early-morning traffic noise if you prefer an open bedroom balcony-door to the air-conditioning.
Made to feel very welcome, room small but Air Conditioning excellent as the day was very hot. Restaurant excellent, small outside terrace surrounded by shady trees.
Good friendly people. Did not like that people could see into the bathroom
I absolutely loved it. The best hotel of our trip, very charming. Wish we could have stayed longer, and will certainly try to return. Delicious food too.
A very charming cosy hotel in an medieval village. Excellent restaurant with a very good three course dinner menu.