Overview

Hyatt Regency Rochester

125 East Main Street, Rochester, NY 14604, United States
+1 585 546 1234

$147+

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Rates

Overall guest ratings

7.5/10 Good
Based on 870 reviews
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Review highlights

  • 8.3
  • 8.0
  • 7.4
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Stay in Grand Style. Enjoy excellent service in downtown Rochester. The Hyatt Regency Rochester has been updated with a sophisticated new look. We are truly the ideal location for your next conference, business meeting, corporate celebration, Wedding reception, social event or a family fun weekend get-a-away. We are minutes from the Strong National Museum of Play, the illustrious Eastman Theatre and adjacent to the Rochester Riverside Convention Center.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Free airport shuttle
    • Parking (surcharge)
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 870 reviews
    • 8.3 "Great service."
    • 8.0 "Location is great."
    • 7.4 "Good breakfast."
    • 5.4 "Rooms are ok."
    • 5.2 "Average comfort."
    • 4.9 "Bad amenities."
    • 4.6 "Vibe wasn't good."
    • 2.8 "Disappointing internet connection."
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    Overall Rating

    7.3 Good
    Based on 426 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.6 "Good location."
    • 7.4 "Good breakfast."
    • 5.8 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 5.0 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.1 "Only 51% said rooms were clean enough."
    • 4.7 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 4.5 "Not very clean."
      4.2 "58% thought it was rather dirty."
    • 4.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
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    Overall Rating

    7.7 Good
    Based on 261 reviews
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.2 "Location is great."
    • 7.1 "Good breakfast."
    • 5.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 5.2 "Average value."
    • 5.1 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 4.9 "Rooms are not good."
      1.7 "83% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
    • 4.6 "Pool is below average."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.1 "Vibe wasn't good."
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    Overall Rating

    7.1 Good
    Based on 147 reviews
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.9 "Good location."
    • 5.7 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.4 "Average value."
    • 5.3 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Average comfort."
    • 5.1 "Average amenities."
    • 4.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall Rating

    7.9 Good
    Based on 34 reviews
    • 8.3 "Location is great."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
    • 5.6 "Average comfort."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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