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Good location, friendly personal, excellent breakfast! The room was wide and equipted with all necessary stuff. The toalet was not very clean
The room is very spacious. Some of the staff do not understand English.
Very spacious and clean room, beautifully decorated with bright ( whites and beige) colors. Quiet location, the charming village of Hillesheim is worth exploring.The surroundings are beautiful and invite to make long walkings.The ( full) breakfast is very good, People are friendly, service is excellent. no.
The beautiful nature arround hotel augustiner kloster, the nice room, the spa, the very good breakfast, the staff was very helpfull. When i looked at the picture of the kloster i thought the kloster was situated in in quiet space, but is is in the middle of the center of Hillesheim, not so bad after all because you can also enjoy the small city of "krimi" Hillesheim.At our arrival we wanted to book a nordic walking workshop but that was not possible at that time, that was a pitty. But we did the wanderung in bolsdorfer talchen on our own and we really enjoyed it. Especially the cafe mit kuchen at am alten backhaus
the peace and quiet
looks like being very relaxing breakfast is too late (07h30)
Fantastic location, good indoor pool and sun bathing facilities. They do not take credit cards so be prepared with enough cash. Restaurant staff do not speak English.
nice breakfast and cleanliness We were asked to pay in cash althought the booking form said that we could use visa cards.
the quiet the view
Nice, friendly, family atmosphere with good food and wine at reasonable prices NO
Excellent panoramic location, very comfortable rooms with nice balcone, motorbike friendly. Communication in english with the friendly personnel was sometimes difficult. Very nice breakfast but dinner cousine was a bit dissapointing compared to the high quality of the rest. Overal, very positive.
Very relaxing place, good breakfast.Room very spacious.Nice position and view, specially from our room n. 24. The wi-fi conn in the room did not work. Only near the reception was ok.
Beautiful location; lovely, well appointed room; wonderful breakfast; excelent German food and extremely helpful staff. Safe parking for my motorcycle and so convenient for the Nurburgring. We will be back. Absolutely nothing.. a great hotel!
Very calm and relaxing, beautiful location, comfortable bed, very good breakfast. Not all rooms have good views. Bathroom needs repairs.
welcome food and service
Great location with a nice view and many possibilities for walking trips in the neighbourhood. Müllenborn is a very little place, but Gerolstein is very close by for shopping, restaurants, .. . Friendly hotel staff, clean room, the breakfast and restaurant were also fine. As a very small remark, there was a sort of smell in the corridors of the hotel. A bit like diesel or oil. In the room it was far less. No real issue, just something I noticed.
The hotel is on top of a (small) hill with a nice view
Nice view, excellent food for dinner, nice staff, no noice during our stay, the size of the rooms is big enough, the rooms have a balcony with excellent view, Good breakfast! The condition of the bathrooms. In our opinion this could easily be avoided by small repair work. In general I experience this problem at 50% of the hotels around the world. If management would carefully check rooms and bathrooms weekly problems would never appear. I have stayed over 200 nights in various hotels this year. A free bottle of wine is given to us for compensation. Thanks!
I thought this hotel was excellent in every way and will certainly stay there again. Nothing.
The owner and it's staff are very easy going. We were there mountainbiking in the area. We could stall our bikes in a locked place and clean them afterwards. A special place to dry and clean dirty clothes. Good breakfast and nice price.
Very friendly atmosphere
Very friend welcome by the owner. Very clean and modern room. Excellent food. Breakfast typically continental. Great location for the Nurburgring and as an overnight stay on our way home from Brno Motogp. Did not accept credit cards as payment. You have to visit the hole in the wall across the street
very friendly atmosphere with welcoming hosts and a comfortable room made the stay very enjoyable . We will be returning .
Excellent staff, excellent food, friendly locals.
After driving from Sweden with a friend we checkt in at Beim Holzschnitzer. Excellent room, clean and really good value for money. Nice dinner in the hotel restaurant after some exaiting laps at the Nurburgring.
Excellent location for motorcycling holiday with surrounding roads and proximity to the Nurbergring. Friendly efficient staff and good food and beer. A very laid back stay. no
The relaxed atmosphere with the Hotelier very accomodating. Very patient with me, as my language skills left alot to be desired. The rooms and location were outstanding International invite to stay, however struggled with english, as I did with German, making things a bit difficult. If wanting international guests the responsibility should be with the Hotel to ensure such barriers can be overcome
Excellent breakfast, Quiet, Beautifall decoration A bit small bathroom
The big nice room with balcony, the contact with te staff, the excellent meals foor a reasonable price The bathroom was very clean, but rather small.
good breakfast, very quiet environment, poor English, old-fashioned rooms
I enjoyed the peaceful setting and helpful staff and general atmosphere
The area and the help the hotel staff provided. No
Fine hotel all in all, nice staff, low price, ok room, ok breakfast and vintage design ;-)
Gezellig hotel, prima keuken, lekker en uitgebreid ontbijt en saladebuffet,niet opdringerig wat consumpties betreft.
Close to Kyll bicycle route. Good value. Excellent breakfast.
It's a nice, a little old fashioned hotel with very kind staff. However, they do not speak other languages than german, and a little bit of dutch.
The staff were very helpful when I found that I had no hot water and I was moved to an appartment even though I only had one more night there.
very good fixtures and fittings. peicfull surroundings and lots of wildlife. hotel staff could not speak english so ordering food was abit aukward.
it was lovelly very friendly only hiccup menu was in german only but not a major problem went to pay bill only took maestro not visa or wastercard had a panic getting cash together.its 2010 nobody carries large ammounts of cash.we did not know that hotel acc had not been took of visa when booked so caught us out.when we book with bookin.com no one told us about payment,wont happen again that was my second panic
Friendly staff and good food at reasonable prices.