Guest reviews
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All Reviews
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Overall Rating
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9.8 "Perfectly clean."10.0 "100% thought
it was clean ." 9.4 "94% saidrooms were clean ." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
9.0 "Excellent breakfast."
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8.3 "Location is great."10.0 "100%
appreciated the closeness to the beach ." -
6.7 "Vibe was decent."
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6.5 "Rooms are ok."6.2 "
Beds were acceptable for 62%." -
0.9 "Horrible pool."
Overall Rating
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9.8 "Perfectly clean."10.0 "100% thought
it was clean ." 9.6 "96% saidrooms were clean ." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.6 "Breakfast is good."
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8.2 "Location is great."
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7.8 "Tasty food."
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6.4 "Rooms are ok."5.9 "
Beds were acceptable for 59%." -
5.5 "Average comfort."5.9 "
Beds were acceptable for 59%."
Overall Rating
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.9 "Breakfast is good."
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8.5 "Location is great."
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6.2 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
Location Maid service did not clean our room
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5.0review from
Location Came back to the hotel to take a shower and the water was shut off to the complete hotel. It was off for 3 hours. The gentleman at the front desk told me it would be off for 1-2 hours. He was also telling the other people the same thing 1 1/2 hour later.
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8.0review from
It was clean and comfortable. Breakfast was just average.
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10.0review from
Perfect hotels No.
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10.0review from
I enjoyed the cozy room. Not at all.
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9.0review from
The hotel was very clean, staff was courteous and breakfast was provided daily. Although the hotel is fairly new the carpet needs a major shampoo. You must wear socks or slippers!
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10.0review from
Was good Locashan
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10.0review from
The free breakfast was high quality and the dining facilities were cleaned and restocked often. The on-site coin laundry was a welcome surprise and came in handy with sandy suits and towels from the beach. The staff was friendly and accommodating! Seemed too chilly to use the outdoor pool in mid-March.
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9.0review from
The hotel was in a great location. The breakfast was impressive. Clean an comfortable. We will definitely stay here when we return. As a side note if you stay in Rockport you should definitely try Paradise Key for dinner. Great food! !
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10.0review from
Great location; walking distance to the beach. Breakfast was fresh and had an awesome variety of healthy choices. Room was super clean.
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10.0review from
This guest did not leave comments about this hotel.
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7.0review from
Poor construction, not especially clean.
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10.0review from
Beds were comfy, a/c worked well, had a washer and dryer available, the entire hotel was clean and felt clean when we walked in and all the staff we encountered was really friendly and courteous. everything was great
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2.0review from
We arrived at 5:30pm tired and hungry on Saturday 9/8/12. The clerk seemed surprised to see us. He said the elevator was broken and there were no rooms on the first floor. We had reserved a handicapped accessible room (I use a walker). The clerk was totally dismissive and didn't want to help us find another room. He reluctantly called the Value Inn across the street but we just decided to make the 4 hr drive home. I will never stay at a Holiday Inn Express. A pretty lobby and slick web site doesn't make up for unacceptable customer service.
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8.0review from
This was my first time in Rockport, TX and I highly recommend this hotel. It is centrally located and easy to find. The suite was spacious and spot less clean! The staff was eager to recommend restaurants, attractions, and shopping locations. Everything we wanted was within a ten minute drive. Our only complaint was the pool was very small--however, we were at the beach, so the pool was not really necessary.
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8.0review from
It was clean and comfortable. Breakfast was just average.
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10.0review from
Perfect hotels No.
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10.0review from
I enjoyed the cozy room. Not at all.
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9.0review from
The hotel was very clean, staff was courteous and breakfast was provided daily. Although the hotel is fairly new the carpet needs a major shampoo. You must wear socks or slippers!
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10.0review from
Was good Locashan
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10.0review from
The free breakfast was high quality and the dining facilities were cleaned and restocked often. The on-site coin laundry was a welcome surprise and came in handy with sandy suits and towels from the beach. The staff was friendly and accommodating! Seemed too chilly to use the outdoor pool in mid-March.
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9.0review from
The hotel was in a great location. The breakfast was impressive. Clean an comfortable. We will definitely stay here when we return. As a side note if you stay in Rockport you should definitely try Paradise Key for dinner. Great food! !
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10.0review from
Great location; walking distance to the beach. Breakfast was fresh and had an awesome variety of healthy choices. Room was super clean.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Beds were comfy, a/c worked well, had a washer and dryer available, the entire hotel was clean and felt clean when we walked in and all the staff we encountered was really friendly and courteous. everything was great
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8.0review from
This was my first time in Rockport, TX and I highly recommend this hotel. It is centrally located and easy to find. The suite was spacious and spot less clean! The staff was eager to recommend restaurants, attractions, and shopping locations. Everything we wanted was within a ten minute drive. Our only complaint was the pool was very small--however, we were at the beach, so the pool was not really necessary.
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5.0review from
Location Came back to the hotel to take a shower and the water was shut off to the complete hotel. It was off for 3 hours. The gentleman at the front desk told me it would be off for 1-2 hours. He was also telling the other people the same thing 1 1/2 hour later.
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2.0review from
We arrived at 5:30pm tired and hungry on Saturday 9/8/12. The clerk seemed surprised to see us. He said the elevator was broken and there were no rooms on the first floor. We had reserved a handicapped accessible room (I use a walker). The clerk was totally dismissive and didn't want to help us find another room. He reluctantly called the Value Inn across the street but we just decided to make the 4 hr drive home. I will never stay at a Holiday Inn Express. A pretty lobby and slick web site doesn't make up for unacceptable customer service.
