Beautifully appointed room, and very comfortable; top class interior design The room is serviced only by the family restaurant opposite. They are charming and very attentive people, but it's not quite the same as having concierge/receptionist service etc
Excellent location. Spacious bathroom with plenty of hot water. Good heating system - needed in the depths of winter! The suite does not have a comfortable chair - let alone a sofa - since there is no space for it. The balcony with 2 chairs can't be used during the winter. Therefore "duplex double" is a fairer description of room 4. No pictures or rugs. Furniture reminiscent of Ikea. Since this is a Residenza and not a hotel - so no facilities except access to the restaurant after 10am for breakfast - I think this accommodation is over-priced.
Detailed renovation and modernization of an old building. Located on the main piazza in town. A most colorful surrounding with many historical sights Not for the light of sleep - a very noisy piazza, even with windows shut
The hosts are very friendly and helpful, and the hotel is very conveniently situated for sight-seeing, shopping and excellent restaurants. There is no elevator, and it is very noisy.
The historical position of the Residenza and its restaurant. Excellent view over the old Piazza Erbe.
Very warm welcome and very helpful staff. Superb location. The hotel does not have a reception area nor any in-hotel staff, and it is not possible to enter the hotel without a key for the front door. However, one has to go to a restaurant across the Piazza Erbe to register and get one's key etc., and there is no indication to that effect on the door of the hotel. Finding out about that on arrival could be quite difficult from someone who does not speak italian. A second 'problem' is that there is no phone or other means of communication with the outside world in the rooms. Should anything happen, I guess one would be in some difficulty...
Central location. Quiet. Good air conditioning and shower. Comfortable bed. Friendly and helpful service in pre-booking taxis, hire car, flight seats. Lack of drawer space.
Position of hotel is central,near restuarants and lake. Close to major points of interest eg.ducale palace.Modern renovation with airconditioning. Stairs only
Room was brilliant and beautiful and restaurant was fantastic. Location could not be better.
The location was excellent, right in the centre of the town. The cheap quality bed sagged in the centre, giving us an uncomfortable sleepless night. Only a single topsheet, no bedcover. There were no proper curtains so one could not keep out the street lights. Noisy aircon. No safe. The two spare pillows in the cupboard were dirty and lacked pillowcases. Likewise the duvet. No satellite tv or English programs. No lift (we were 3rd floor.) The room was dusty. Altogether an uncomfortable stay. Check in had to be at certain times only. Not poor service, just no service. The only breakfast offered was a drink and sweet cake. 2* hotel at 4* plus price.
It was close enough to the locations we wanted to visit airconditioning did not work well, and it was too hot during the night to sleep comfortably
None! This is not a 4-star hotel. Entrance is impossible to locate...the main entrance is not at the address provided and there is no indication how/where to enter the hotel. I actually thought the hotel had closed and was going to find alternative accomodations. Check-in clerk provided absolutely no assistance in getting the car into the car park (an extremely difficult task - see next comment) or navigating luggage thru the small spaces. If you are driving beware - you will need someone to stand in the street and stsop traffic so you can maneuver the car into the car park entrance. There was no bellman or porter to help with luggage. The room was tiny - even by european standards. There was no place to put suitcases. We left one in front of the door - an obvious fire hazard. The provided safe was not bolted down - rendering it useless. The limited amenities were provided in small plastic packets. (Again - not what you would expect in a 4-star hotel!!!) The breakfast was merely adequate - with prepackaged cheeses and limited selection. Again - not what you would expect at a 4-star hotel
Air conditionning not working, room just in front of garage door, problems with electricity
Good setting close to old city centre; comfortable Car park dificult to access, but very secure.
good hotel - poor breakfast.
Excellent location Breakfast in bed
Good-sized quiet room, well serviced, good buffet breakfast, reasonably well-located for centro storico. Reception arrangements confusing and unsatisfactory. Hotel's own entrance in Corso kept locked, receptionist has to be summoned by entryphone, long walk to reception desk. Best access through abc hotel directly across road from train station.
Situated in a beautiful old historical building, we had a spacious and clean room. The hotel offers also bikes for rent. We enjoyed biking along the lakes and in the city. Parking fee of 20 EUR/day is very high
A basic but clean hotel - my room seemed to have been recently refurbished to an acceptable standard. The only problem was that my bathroom door did not shut and and there was a strip light on the balcony outside the bathroom which flooded into the bedroom.
Parking place at extra cost of 12 EUR per night and the minibar with mineral water also at extra cost of 2 EUR per night
The room was nice and staff very pleasant. Also the hotel was conveniently positioned to allow us to visit the old city centre on foot
The only +ve point of this hotel is that it is close to city centre. I will not call this hotel a 3-star hotel. This hotel is really very very basic - simple bed & breakfast type. There is no fridge in the room, cupboards are shaky, staff hardly speak English.
It was right across the road from the train station
The most wonderful staff I have ever found into an hotel. Big comfortable pre-heated comfortable room, with 2 complimentary extra beds (even if I booked one) for our 2 children. Excellent breakfast, complimentary parking lot, the staff made us feel at home, we were sad to leave the hotel! sufficient location, you need a car to reach the city centre (but we knew it before, so it's not an issue)
The responsible of reception was kindly and gave to me all information needed, amability of all emploies.
The staff especially, were most friendly and helpful. We were asked if we would mind changing rooms after the first night, and were put into a much larger and better equipped one than previously. One of the receptionists went to great lengths to make sure that we had everything we could possibly have wished for. We felt that it was a very kind gesture indeed on her part.
quite and close to city center-transports
Wonderful client attention, very helpful and kind. Excellent lunch- dinner recomendations. Very good situation. Excellent breakfast included.
The location, the cleanliness, the comfort of the room and the breakfast choices Parking in the garage was expensive.
Mantova is a nice small city. The hotel staff, the room (old fashioned, moldy, thin walls), the area (near the stazione = railway station, not a nice area to walk through in the night), the breakfast (italian type of, which is ok in Italy, but this was one of the poorest among 10 hotels I stayed)...
Hotel Staff were very helpful and knowledgable about the locale. Nothing
Very friendly service, clean and calm hotel. Good location.
The room was quite spacious and quiet which we had requested. The breakfast was good value and the location close the railway station was convenient. . The airconditioning was rather noisy.
The reception staff were very helpfull and the room was very clean. If somewhat spartan Yes. They charged more for the room than was confirmed at time of booking. Breakfast was almost non existant on the last day !!!!!!!!!.
Comfortable, friendly and central
This family run hotel was very welcoming and pleasant No laundry facilites
This was a good three star hotel. Having read some of the reviews I was apprehensive so it definitely exceeded my expectations. I had two rooms, a single for me and a suite with balcony for my mid-70's parents. Their room was lovely and quiet and faced onto a pleasant internal courtyard. Mine had no balcony but was a good size for single room and had a large bathroom. The rooms were cleaned to a high standard every day. The staff were very friendly, though they spoke little English (like all the Italians we met in Mantova) - so it helps to brush up on your Italian. It was in a good location opposite the Station - surprisingly quiet and safe/clean for city station. Air conditioning was a bit noisy - but it worked! Breakfast was simple and continental - but exactly what you'd expect for city hotel at this price.
The staff are very polite, friendly and helpful. Great location for visiting the city as everything is within walking distance. The rooms and public areas are spotless.
Friendly, helpful staff; onsite parking, reasonably priced; centrally located to both train station and center of town
The excellent location, very friendly and helpfeul staff making you feel welcome.
a real new hotel, high technique, very clean, very friendly staff, quiet place, close to highway and Verona breakfast standard, could be better
We were really impressed - everything in the hotel was new and spotlessly clean, the bathrooms were especially nice and the breakfast was wonderful!
Opened in Feb 2010, an impressive and fascinating conversion of very.ancient derelict farm buildings. Only the outside appearance has been retained - all the internal walls are new so spacious Providing you have a car, this is an ideal location for Verona airport and for exploring Verona, Mantova and the Veronese countryside. We were glad to be based away from the Lake Garda environs, which in August resembles the Great British Seaside. A couple of days visiting there was sufficient. The hotel was almost empty but we found the staff extremely helpful and welcoming. Breakfast good. Large room and excellent bathroom with walk-in shower. Several eating options in nearby Pradelle (2-3 mins) and Villafranca (10 mins) Highly recommended No tea or coffee making facilities in the room (not uncommon in Italy)
Absolutely modern and fresh new hotel. Rooms are spacious and comfortable, designed in modern style (which I recognize as strong selling point). Friendly and helpful staff. Good location to visit Veneto (Verona, Vicenza, Venice or Lago di Garda).
The country feel of the surounding area was relaxing. Freindly staff, clean rooms and overall quality of the hotel was excellant. Bathroom was very modern and well maintained. The hotel overall was very impresive. As a whole we were very pleased with the hotel and its staff, it was excellant value and the staff were polite and helpfull. The hotel does lack in facilities though, there was a bar where a drink could be ordered allbeit through the person on reception. We weren`t sure if there was room service or not as we didn`t ask for it, but we didn`t see any menus. As the hotel is in a very rural setting, getting something to eat in the evening was a problem. Tea and coffee facilities in the room would be a bonus. We thought a small pool in the very large and beutifully maintained gardens would be a huge bonus for future guests and bring more revenue into the hotel, as guests would spend more time and money there.
the accommodation very nice, bright new, modern, comfortable, spacious.... location - bit far from anything - needing car as we used it just as a stop not having restaurant or being close to one bit difficult, but shop quite close.
well laid out and comfortable rooms
The Hotel is brand new and rich of high quality services/facilities. The car navigator could not find the place due to main street not yet completed. We feel that the internet access should have been free and not restricted in time.
The fresh design of the room
fantastic minimalist design, location, easy parking check out at 10.00 :(((
Friendly staff, very nice clean design all over the hotel, clean rooms. Easy to stay.
very friendly and helpful staff, cheap bicycle hire from hotel, big comfortable modern room and bathroom no internet facilities either in the hotel or the town (Mantua). 1.5 km walk to train station.
Breakfast excellent even eggs and bacon. Rooms immaculate. Reception staff very helpful and booked us a table at the local Trattoria just behind the hotel. Request a room away from the front, we had to move for the second night as we had hardly any sleep with all the traffic noise, we live in the country so not used to traffic.
You don't have culture or art or history as a category - this is what this hotel is best for.
The attitude of the staff, which appeared to be that the customer is always wrong until proven otherwise. The door jamb fell off the bathroom door onto my mother's head. The member of staff informed us that she would check with housekeeping to see if the door jamb was loose when the room had been cleaned in the morning. There were no blankets either on the bed or in the room. The reception staff recommended a local restaurant for dinner, which served overcooked food. The restaurant owner tried to convince us that Italian food was supposed to be overcooked and proceeded to charge us for the food that we had not eaten.
friendly staff, decent breakfast, great rooms
Central position with secure parking Big effort on design but many faults. Some staff unfriendly. Poor breakfast.
Quite clean rooms and very kind and friendly staffs. It is a bit far from station, but it's worth.
Rooms are very spacy and luxory furnished, clean and confortable. It would be perfect if the free internet was available in the rooms not only in the reception space and bar.
nice room and god staff very poor breakfast. only crossants and coffee.
Staff very helpfull and polite, room clean and quiet, good position near Garda's Lake and cities of Brescia and Verona- very good price- (superior room) It's necessary a car...the motel is in Carpenedolo (Brescia) - breakfast very basic-
The room was very large and new looking. The bath was good also. It is a good place to stop for the night. Restaurants in the area were good. The air conditioning was not working. The hotel has a sterile utilitarian look about it.
quiet place good home made food for breakfast and dinner if you have a car u can visit many nice place around
Lovely roosters that wake you up in 5 AM. And there is also donkey and other domestic animals only 20m from your room window. Location is very poor. If you travel at night there is good chance you will have trouble finding it, even with GPS. Stuff doesn't speak English. No internet.
The whole piece of land that the hotel is on is beautiful and it's a lovely atmosphere. The room was simple but tasteful. The restaurant on the property was also delicious. They recycle everything and clearly care about the land and environment. It was very inspirational. For such a big bathroom, the shower could've been bigger or there could've been a bathtub. They said they had wireless internet but we couldn't get it to work.
+ family rooms, location in the centre, parking possibility, ability of staff to solve problems - change room because of ants, one of waitress unkind to replenish full variety of breakfast after 9 AM
The hotel and room are very clean, in as-new condition. The hotel is situated in a quiet and nice area, few minutes walking from the centrum. Free parking. The staff at the reception are frienly (and speak English...).
enjoyed the city none
Good value for money - Staff young and motivated - Good breakfast - Location not on Industrial Estate which is good for the price - adequate car park and access good to A22 Mantova North. Restraunt at Hotel and another one within 200mts. Air conditioning very noisy - window could not be opened on 1st floor as ledge access not good for security - get a room on the floors above with no ledge.
Very comfortable, very good meal, kind welcome;
Easy to find, big parking area, easy accesible poor air conditioning system in the room
The restaurant was excellent, in my opinion it is the strong point of the Hotel, the rooms and its amenities were very comfortable too. The staff was very friendly both at the reception and at the restaurant for dinner and breakfast.
The restaurant was fully booked and receptioon did not warn this. I had to go for a walk to find food.
Hotel restaurant was not available during our stay
very comfortable and calm place to stay installing coffee/tea vending machine shall be considered
Was easy to find and while on outskirts of town was less than 5 minutes from parking in the historical centre. Pleasant dining and breakfast room.
the kindness of the staff was very good a dissabled person can not reach the toilet because the door opens on the wrong side.
free wi fi connection in the hotel
the location is great.the staff is very kind.the pool is fantastic.breakfast is very good.the room is clean and comfteble.staying in this hotel is great decision.
1. Good location. 2. Free outdoor swimming pool. 3. Very good hotel restaurant. 1. Small room and TV. 2. Refill of bread at the breakfast was somewhat slow.
A very nice hotel with a personal touch, clean and fresh
This hotel is placed in quiet surrounding. The equipment of room is excellent.
evrything was good
the hotel is great.staff is very kind.i recomend this hotel.
Excelent value for money, rooms, furniture. Perfect clean. Friendly staff, good breakfast. Not too many facilities
The hotel is clean.the room was big enough.the shower is nice.the hotel is very quiet and peasful.the location is nice 15-20 minuets from gardaland. 12-15 from verona airport.15 From sirmione.the restorant near the hotel is good.breakfast very nice.the staff is very kind.the pool is excelent. No elevator in the hotel.
Great service, luxury accommodation nothing
We had a little difficulty finding the Hotel but the lady who ran the hotel could not have been more helpful. The room was lovely and very large with a great view. The breakfast was great - lots of lovely homemade cakes. If we were in this area again we would definitely go back.
Very friendly staff. Lovely restored villa. Make sure you have a map - a little tricky to find.
It was a perfect place for romance...... very nicely decorated, newly rebuilt!
Very friendly atmosphere. Big, spacious rooms, well furnished, big bathroom. Breakfast buffet with wonderful, homemade cakes. The place is difficult to find and you cannot really walk to the center. But once you get there, you won't regret that choice.