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All the rooms have sea view and the food is very good and diverse. Great family hotel. Low quality drinks
Hotel well located, very close to the beach, good food, nice atmosphere. Not very spacy rooms (double ones), service not always friendly, no indoor pool.
We went there in May, right before the peak season. It was all-inclusive. Breakfast, lunch and dinner was all good, plenty of choices. Really value for money. Right at the beach, kids loved the kids pool with the slide. 1. The bathroom was a little smelly. 2. While the children were having a dart contest(game) with the animators(3 boys). When a young girl walked by, they asked the girl to join the game and ever since then they just kept flirting with her. Which I think they are unprofessional and shouldn't be doing in front of kids!
Excellent stay, we very much enjoyed our short holiday - 3 nights at H Kaliakra. We had a standard room which had a double bed and a single bed for our child, plus a coach to sit comfortably while watching TV. They had 2 Romanian stations which was a nice surprise for us. 2 cups and an electric boiler for making coffee or tea in the room, plus the minibar with a few basic items offered within the all-inclusive package. Great food variety, very good drinks, even international ones, plus very polite and friendly staff. And not to forget to mention the evening shows which were quite entertaining, it started each evening at 9.30 pm.We would recommend this hotel to anyone, especially tourists looking to more family oriented hotel. yes, we were disappointed they do not have a sauna/jacuzzi facility.
All the buildings were surrounded by trees The room cant be called a 4 star hotel, neither the bathroom. I would put it somewhere between 2 and 3 stars. Tha blancket were stained, and old. Our window bathroom was on the hotel hall, not outside!
The big pools, big restaurants (at the hotel and at the beach), animation team, lots of trees and gardens surrounding the hotel. Room too small in Ralitsa sector K.
The staff was really nice, good food, good entertainment, nice pool areas Not enough night activities
it's in the quiet part of the resort; the pool was ok; overall it was ok for the money we gave the food could have been much better and I didn't like the the queus during lunch and dinner
A comfortable hotel with good although basic facilities and friendly staff. All-inclusive deal is excellent value for money, food is very good, big choice, well cooked, always plenty available and lots of fresh fruit. Room was good size with small balcony, very clean, with air con. very pleasant park surroundind hotel, good sized swimming pool for swimmers (depths from 1.70 to 2.00 metres) plus great childrens pool. Excellent sandy beach. Perfect place for family holiday The distance to the beach was about 400 metres as described in hotel info but what was not mentioned that this included 165 steps back up from the beach to the hotel. Good exercise but not good for physically challenged.
i liked the swimming pool, i liked that it was a quiet place where you can enjoy the sun the hotel stuff don't speak english very well, the room was dirty
Everythink, the reception making the exception The reception- no organisation for receiving the guestes.
I loved the fact we had mini bar open from morning untill 2 am beside the so free drinks(quality drinks)all day... There are two things I hated 1-thotel is far from beach 950m and the food was dirty ,they served us dirty vegetables ,unwashed by earth...etc so I could imagine how clean was the kitchen.....so I would say not for the people who look at details as miself...
Swiming pool ,barbeque ,animation,bus to and from beach and location wich was in the middle of a natural garden. Yes,when i was in Golden Sands i paid in euro exactly the price from booking and here i paid in leva with 30 euro more than price from booking.
The fact that food and drinks were included in the price of the room was quite advantageous.
I liked the vegetation around the hotel, the amability of the staff and the meals at the restaurant. No
I like that it was quiet. The pool was great. The TV calbe included two of our romanian channels. They never canged the sheets althouh we asked for this. The food wasn't that great. The hotel staff,the ones from the reception, didn't know english that well...The communications was a little difficult.
The trees and the pool makes a pleasant stay.
I like everything. There was ants in the room.
Enough parking spaces, good food, clean swimingpool Lack of air conditioning
Very large and confortable rooms (actually apartments). A noisy wedding hosted on saturday night (fortunately it finnished around 1:00 AM). We have reserved 3 rooms, of the same type and same price (according to booking). When we paid, they charged us more for one of the rooms (50% more). They said that this was the information received from Booking. They didn't want to consider the printed confirmation from booking.com
Very poor English of the staff
The big room I did not like because I had to pay the parking of the hotel
Everything about the hotel was more than ok. Breakfast was good, but it was the same every morning. The cleaning personnel changed our bed sheets on a daily basis and they were very careful not to be deprived of anything. On the other hand, the staff at the Reception desk was just awful. The person that claimed to be the manager of the hotel (in fact only a mere Front Desk responsible) - a bad-mouth 45-50 years old brunette that had as sole interests getting her money and offending guests - claimed payment the minute we arrived. If told, that we had never been asked for money in advance before, she started to shout and addressed my boyfriend with the line :"How can you live with such a woman?". She didn't care that we were customers and they should treat us likewise, but cried out the entire time I tried to talk her out of paying at the end of our staying: "no, you listen, now I talk". People like her should simply be isolated or taught some manners.
hotel is big,nice and clean, staff at desk o.k.,they speak English,rooms are nice, kitchen has all you need;is good for family,is quiet and has a large parking - don't have to pay for it,good price for apartment breakfast better
The rooms and the facilities are great. The pool, although is in the same complex, must be paid.
space service was not in accordance with 4 star
The apartments are very big. The sheets weren't change in 5 days...
The rooms are very comfortable and spacious with much utilities! The cable TV is bad functionally!
I liked the rooms. They are spacious. Private parking is free. The hotel doesn't accept credit cards and cash euro payment. The staff of the reception invited me to find an ATM and to make all payment in cash only in BGN. Other facilities (eg. outdoor pool) were out of order. The breakfast is served in the rooms but not earlier then 8.30. This could be explicable because during my staying at this hotel, very few apartments were occupied.