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Friendly staff. The breakfast was also excellent. The beds were rather cheap-looking and very, very creaky. The room was to the front and very noisy. There was no curtain on the large on-street window, other than a thin net curtain.
very good staff,position and excellent restairant internet didn't work
Beds really uncomfortable and noisy every time you moved. Shower in my son's room cold water only.
The breakfast was excellent. The shower was broken, the water can't go fast down in the cab, the A/C inlet was not fixed - i made reclamation first day, but nobody cares.
The reception staff on arrival were excellent were most helpful in organising a bed for my 9 year old grandson. The beds were the most comfortable we have ever slept in a hotel. Wonderful!
Not easy to be seen from the main road, and road and car park was a little rough but secure.
Great personal, nice hotel romms, perfect breakfast, good food to the dinner, funny in the 1hour free bowling, free parrkering, Its hard to find the hotel, althoug the GPS got us to the str.(not to nr. 20 exactly), we needed to ask more locals, the hotel is hiden beyond a building that does it realy hard to find, we waited ablout 40 min for the dinner,
Very nice place - seems to be new. Comfort. Great staff. Sourrandings of the hotel. Hard to find.
Free 1 hour bowling, air-conditioning in the room, new hotel. During our stay the breakfast was not served as a buffet. The hotel is difficult to find.
Nice hotel in the centre of Gniezno with very friendly and helpfull staff. The breakfast was perfect, too. We would definitely stay there again!
English is spoken. The staff are very helpful. Certainly the best hotel in town.
This was my second stay at this hotel and I have to say that it is incredibly well organised and run by a highly motivated team in every department. Every member of staff make you feel very welcome which is why I had no hesitation in booking it for a second time and will be doing it again soon. Just wonderful.
the staff are very friendly and welcoming,make you feel welcome.the rooms are of a good size and comftable and the breakfast is very good and filling-probably the best breakfast i have had on my trips to poland.this was my 3rd visit to this hotel and will keep going back,it is centrally located and also a lovely quiet hotel..would recommend
Very pleasant and helpful staff! And, the breakfast was the biggest and best we have ever been served!
Nice friendly staff, comfortable room and facilities, ok value for cost
the central location and the good breakfast on offer on 2 days my room was not cleaned and on the third i had to ask at reception to have clean towels. also no change of sheets for 5 days
The accommodation suited me very well on the start of my travels in Poland. I was disappointed that the staff allowed noisy guests to return to their rooms in the night hours, disturbing other guests.
excellent Price/quality It is cold in rooms, poor breakfast, no hotel parking
elegant,quiet locvation close to the historical sites and town center, excellent in house hotel restaurant opened till late hours. no elevator in 3 story hotel , trerrible pillows,althou given extra pillows on request
The personality of the people at the front desk. No
Staff at reception spoke good English, although the restaurant staff only understood basic phrases - but what do you expect in Poland? Not easy to find from the directions given but on asking at a garage we were given very precise directions and went straight to the hotel. Beds are very firm - as normal for budget priced hotels.
The service by administartors of the hotel was just outstanding. They were taking care of us before we arrived - sent us all useful information via e-mail and answered our questions very quickly. During our stay the attitude and readiness to help and serve us were exceptional. Just try to keep the service level you have attained.
Very friendly and helpful staff, excellent value for money. One of the best smaller hotels we have used in Poland.
centrally located no extra leisure facilities
The staff were friendly and spoke good English. It is a cheap budget hotel and value for money ok for an overnight stay. The hotel didnt accept credit cards and we had to pay in cash.
The staff was very kind, and the ladies in the reception were good at English and German. The beds and the bathroom were fine. There was plenty of room. We had difficulty in reading at the table or in bed due to insufficient electrical light in the room.
This hotel was clean and the people working their were so nice and helpful and most of them spoke English so we could communicate with them. The only thing I didn't like was the rough towels and very low lighting in the bathroom.
Great room and pleasant surroundings. I found it difficult to communicate in English in this part of Poland. However, one receptionist spoke exceptional English.