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The staff were friendy and helpful, the rooms were spotlessly clean, towells changed daily. great location for getting around city and nice area with a few bars and restaurants if you didnt want to wonder too far. Nice and quiet. A safe was provided free of charge in each room. The only negative point raised by a member of our group was that there were no tea/coffee making facilities in the rooms.
The cleaning staff at the hotel was very nice and curteous, much moreso than the rest of the staff. The included breakfast and service was below average at best and the staff at the front desk was not helpful. The location was close to the Vatican, but not very close to the main part of the city, or to many notable restaurants.
The staff was great.
We wanted a hotel within walking distance of the Vatican, and yours was great. We had just come off a month in Egypt and wanted 4 days of pampering and top level hotel experience to rest before flying home, and your hotel provided it. We will come back and recommend it to others. No complaints whatsoever.
to be near every where
Great location near Vatican. Quiet. Clean. Very friendly and helpful staff. Balcony rooms were nice feature over most other hotels. Restaurant food and service was very good. Would definitely stay here again..
We are very satisfied with our Superior Double Room and all its amenitites especially the Starbeds (soft feather beds) and the bedding.
facilities and excelent location in rome n/a
The hotel rooms were roomy and clean. Very close walking distance from the Vatican. Not as centrally located from a majority of the historcial sites.
Proximity to the vatican
location and the staff, everything is very nice
we enjoyed the upgrade to a suite with a free mini bar for 15 euro per day. excellent breakfast evening menu pricey but ate in Rome
swimming pool, hotel staff, safety, clean opening hours of the swimming pool (too short), the fact that one day there was a group of screaming kids at the pool - not possible to relax nor to swim. the fact that the hotel staff did not knew where the toailettes are, made me worry as to what other guests do about there needs where at the swimming pool - puuh!! The fact the alarm clock at the TV did not worked made me late for an important meeting at the first day of my stay!!!
There were very friendly and professional staff. Also the pool is absolutely a must have, while the city have the "siesta" you can have a drink or two by the pool and will be fresh for the evening part of the Rome experience.
Excellent dinner (both food and service) but pricey. Front desk went out of their way to be helpful. We were not comfortable walking in the neighborhood in the evening. No place nearby to have dinner except for Mc Donalds
Excellent. Fabulous pool and gym. Fantastic breakfast. Short 7euro taxi ride to at peters square and vatican and all open top hop on n hop off bus to get to all main sights on Rome. We very much enjoyed our four night stay. Fantastic and thanks
Staff was very friendly, room ready when we arrived and there was a very hard to come by pool in Rome. there was an obvious smell of smoke, despite being a non-smoking hotel and you coudl see it in the carpets. After sooo much difficulty finding a hotel with a pool, we were shocked to see that it closed at 7:3pm. Generally hotel pools are open until at least 10pm. Very dissappointing considering we were there to spend the day visiting Rome and looking forward to an evening swim to cool down only to find they closed it up early every night.
closed to Vatican but not walking distance. Nice swimming pool and very delicious breakfast. kind staff. the water in swimming pool was too cold to swim.
Staff very helpful room clean great view of pool breakfast first class pool great on hot days A little bit out of rome prices for hotel restaurant and snacks expensive would have used if more fairly priced
Friendly and helpful staff. Clean refreshing hotel. a quiet part of town but not convenient for public transport Our room should have been non smoking but it did smell of smoke a little. Open windows soon got rid of it. We were misled by its website saying that it was close to public transport
Knowledgeable staff Internet access only in foyer, internet expensive. Location a bit out of town.
The morning buffet was excellent. Also the staff were very helpful. Our room was not cleaned one morning while we where out, even though we had our tag on the door.
Close to a metro station. In a quiet location. Room quiet. Difficult to find hotel as it is now called Domus Mariae but was booked as the Grand hotel Palazzo Carpegna. Kept waiting at arrival as staff answered phones and messed about with the computer. Not allowed to use the dining room as it is reserved for groups only nor the other smaller one which was not opened. Had to take my meal in the bar where there was interuption from other guests. Food expensive for a bar but of good quality. Although described as being located in a park there did not seem to be any access to the park from the hotel. Room was in the attic and only view was via a skylight therefore you had not much idea of what was going on. Skylight did not have a blind so there was light early in the morning making sleep difficult.
The room was nice and spacious, we the junior suite. The restaurant and breakfast buffet was good. The location to the bus stop/metro train was good, and easy to find for traveling in the city. The inside of the hotel was nice, but it was a little worn down. We were supposed to have free breakfast room service in the morning, but the food and coffee was cold and it was not that good. And then when we went to check out, they were going to charge us for the room service.
Excellent location – 5 min walk to metro station. Good breakfast. Bathroom should be renovated. The room is not enough clean for 4 star hotel.
The bedroom was very modern and the appearance of the hotel. I thought that breakfast was very poor. After staying there for three nights, I was sick of the breakfast as there was not enough variety. As alot of people that stay at the hotel are from different countries, I think a better selection of foods on offer would be an advantage. i.e. fresh fruit, more hot food, fresh orange juice and other other juices etc. I have stayed at many hotels around the world and a fantastic breakfast is something that people look out for. The location is very good as it is only 5 minutes from the metro and there are alot of places to eat. Overall, I would recommend staying there but ensure that you don't pay too much. In regards to service, we found that the staff at the hotel were fine. If it is your first time to Italy then be prepared to meet alot of rude people!! However, you will meet some interesting characters and you just need to smile and carry on with your own business. Enjoy!!
Just the location First of all, airconditioning was very bad. the temperature was controlled and looks like it is in fan only. Had to open windows to have fresh air. Need to ask for toiletries as they don't put enough for two people. Front desk was not too helpful when my luggage was missing. I had it stored for the weekend as we went out of town and when I claimed it, one of the two luggages is gone, must have been lost or stolen. We were leaving the next day and it has been more than 5 days now and I have not heard from them. You know how it feels to lose a luggage with all my shopping, gifts I bought and all the efforts and time spent. The hotel has no sense of responsibility, did not care and no apology was extended to me, very bad customer service!
Very grand. Excellent breakfast. Good position and pleasant grounds Rather austere, and rooms were rather noisy. You could easily hear what was going on in the next room
Quiet location in a park, no traffic noise. Very good breakfast. Uncomfortable pillows, very hard. Would have liked some soft ones.
The room was very clean and well furnished. The staff answered all our questions about Rome in a very friendly and comprehensive way. I think the hotel is definiteley four star standard and could not understand some of the negative comments about this hotel. Book with Confidence. The bar was a bit pricey.. ..but most hotels are!
good size room, good breakfast
Silence, clean environment, correct service, situation and convenient city transport connections Obligatory presence of table (desk) suitable for PC-working; English chanels in the TV-set (CNN, BBC etc.) if it is possible.
Good value for money and location, also the rooms were very clean The view was nothing special, but I did not have any requirements
Excellent location. The room was clean and comfortable, however this is not a 4 star hotel as announced. Internet is not free. They have a desktop machine in the lobby for "free " use, however if Internet is required it is necessary to buy a password!
It's convenient with metro but it's hard to transport by taxi. Staff do not have reliable and state-of-the-art informaition about tour of Rome and Vantican.
Cleanliness and hygiene were excellent.
This Hotel whilst not luxury was perfect for our needs, it provided a base for exploring Rome and a place to sleep, considering our 7-day metro tickets were only 16euros each it catered our needs perfectly and saved us a lot more then staying in the centre of the city. However people used to a higher standard may not like the basic facilities. Therefore take the other reviews with a pinch of salt ask yourself, what you need? If like us all you want is a 'base' then Aurelius is good. If you want lots of facilities and high quality look elsewhere. However the staff were friendly to us (it may be where we at least tried to speak some Italian?) and not sure what other reviewers mean by "rude" staff. The reviews ive read here could reflect the hotel but yet again everyone sees things differently! We did have an accident getting out of our bathroom where my partner caught (and cut) her foot on a exposed jagged edge of tiling on the floor where it had either been unrepaired/ left unattended or poorly constructed. So better care with the decor of the rooms is in order!
Good room size and cleanliness No A/C in the hot summer, no fan. I remained awake the whole night and could not do my next day meeting properly. This was total disaster for me.
The hotel was in close proximity to a metro station which provided access to a number of key points in the city. The facility was clean and well maintained.
The hotel was restored, new furnitures. The room was tidy, clean. The staff was very, very friendly. The hotel is very good located, close to metro, bus station.
Very well located and very good value for money. Staff are nice and rooms were clean
Room was very comfortable. room service also excellent. Location - transport is not near the hotel. Administration - when we checked out, early in the morning, breakfast boxes were not ready, though previous day we were promised thet boxes will be ready in the morning.
The breakfast - very very poor
The rooms were very comfortable and clean. There aren't any restaurants near the hotel.
staff friendly, the room was clean and warm and breakfast was fine for italian taste. The parking space is free e it's not far from city centre by car...I'm not sure with the bus or underground as I did not use it..
Hotel staff were polite and knowledgeable. They provided excellent directions to many local attractions.
Very spaced out. Excellent breakfast. Pretty quiet setting. None
It was ultra-contemporary with all the technology present designed for comfort of the guests. The room--we had a suite--was spacious and soothing. The staff was super-attentive, too. My husband, son, and I spent three weeks in Italy. This was by far the best place we stayed. I feel I got real value through Booking.com, but then, you have never let me down. It was a bit far away from the action. (To say that it's close to Vatican City is a bit of a stretch.) However, it was also nice to be away from it all, and in a neighborhood with "real Romans." We went to a snack bar nearby, and it was amusing how we were treated since they didn't see many tourists. I would stay in this place again in a heartbeat.
the room was great and comfortable - good location very poor breakfast -bad coffee
The staff were professional. The need for our children's during the stay was well taken care of. The relative distance to Vatican city was favorable. The room has a contemporary design and the bathroom is pleasant. The room was very small. There was no facility in the hotel of note. Breakfast was marginal. The area around the hotel is not interesting.
continental breakfast and friendly staff hotel room cold and settings were hard to fix
Beautiful boutique hotel very close to the Vatican in a nice neighborhood with an excellent continental breakfast, lovely room, nice bathroom, and a very friendly and helpful staff. They did not have electrical adapter connections for US appliances such as my cell phone charging station.
Not a 4 star hotel. But the rooms were a decent size and were very clean. Most staff were friendly and helpful and it was close to transport.
Everything super. I would recomende this hotel to every body!
Nice roon good condicion, cheaper and value for money. It is far way from the underground station, the breakfast is poor, there are no fruits, but for the price it's not too bad, there is just roon to improuve.
Hotel was easy to find from the motorway and had free parking. Attractive, spacious reception/lounge area and clean and comfortable rooms. Very quiet at night, and comfortably cool thanks to air con in spite of very hot weather. City centre accessible via public transport. Helpful staff who allowed us to leave luggage in hotel and car in carpark next day while we explored the city. Bus from outside hotel goes direct to Vatican area. Good value hotel for price. Area around hotel was ok but a bit scruffy & unattractive. (Did not feel unsafe tho) a bit of a walk to bus stop into city centre - we couldn't find it at first, so took metro instead which was a horrible experience - overcrowded, hot and smelly. No problems getting bus back tho. No restaurant for evening meal so we had to eat out - advise doing this in city as not much in local area. Rooms a bit on small side with no view, but fine for a short stay.
It was quiet and the air conditioning in my room was brilliant. If I got back to Rome, I'll go back to your hotel. No.
Breakfast was very poor quality and very poor choice of food E.G meats,cheese. the shower was very dispointing always cold.and there were no coffee making Facilities
My family enjoyed the hotel a lot. Room was clean and nice. Air conditioning worked well (even when it was +35 C outside). Breakfast was good. The reception personnel (especially Giuseppe) was very friendly and helpful.
Its location to the centre of Rome was the Hotel's strong point and the helpfulness of the staff on answering local enquiries. The hotel initially offered a completely incorrect room and it took a forceful discussion with the hotel recpetionist to get the hotel to change our room to the grade which we booked. This put an initial dampener on the start of the trip, but was quickly forgotten about and the receptionist turned out to be extremely knowledgeable about transport options into the city. We were travelling with 3 children ages 2, 8 and 13 and the room we had was a little small for 5 people, but that said, this would be an excellent room for a family of three and the hotel's location made getting into and out of Rome pretty easy. The breakfast was OK.
The staff was very friendly and always attentive. The price was great and it was in a convenient place to stay close to the subway. Because we were there to see a few sights before heading out to a class in Siena it was great. Rome can be very intimidating but we felt safe in the area around our hotel. In terms of the hotel nothing really, It is small but I don't expect it to be America. When in Rome...
I liked having breakfast There was no problem at all.
Leaving. Terrible location far from the city center or even the Vatican as advertised. The neighborhood is completely littered with trash, just as the hotel had food laying around on the floors for our entire stay. You would be better off sleeping on the floor instead of the aweful mattress and you will be up to your ankles w/ water in the shower. Breakfast was almost ok...except for if you are not Italian you have to drink the "dirty water" vending machine caffe/coffee that tastes like you got it in an American hospital (Italian speakers were offered better caffes from the back by the staff upon arrival). The walls are paper thin and if you weren't completely distracted by the strange noises from within the room there were plenty of noises to here from outside of the room. Be advised also that the city tax is listed incorrectly and is now 6 euros per person per day.
Room not big but satisfactionary size and clean. Front desk people were very nice and helpfull and they spoke english. Breakfast very good and full. Hotel located 5 min walk from metro station cornellia. I can recommend this hotel for people who do not need to stay in city centre. with walk and emtro ride it took us 20 min max to get into the city. I was very satisfied with this hotel. Robert
The staff extremely helpful and friendly! Breakfast was not the "American breakfast" that they promised on the brochure.
Everything was perfect. Nope.
The staff were very polite, and helpful. They also speak English and Spanish so communication wasn't a problem. The breakfast buffet was great. It has a nice variety of food items, all delicious! The location is great since it is a few meters from the Merto Station. The cleanliness is fair. Over all, it was a great value for the price. I visited with two kids and the room was large enough to accomodate us. The whole family had a good experience at the this hotel. It is a little dificult to find because it is not on a main street. You should add a land mark to the address on lineFor example, it is located behind the yellow gas station by the bus depot. This info would be very helpful.
The breakfast was superb, catering for everybody from all walks and every nationality. The staff were mostly friendly. When you arrive at the underground stop for the hotel try to have a map or sat nav to take you the extra 8 minutes walk to the hotel as the locals will either not tell you where it is or they do not know where it is. Have at least a street address.
That the hotel was close to the train station The price I paid for this 3 star was unbelivable. Instead of one king bed as I requested I got two twins beds put together. I had a 19" TV, no tub, just a shower, the bathroom was so small two people could not be in there at one time. I was not able to get extra blankets, there was no clock in the room. I was not pleased with this hotel.
I realy appriciate hotel staff, nice area inside and outside, oportunities which I had.....bar, terasse, internet, close to underground station. It was quite difficult to find this hotel from close underground station, because I see any signs or advertisement about hotel and not everybody who live in this part of Roma know where is situated this hotel ..of course. So , maybe good idea should be to make it clear for people. Thank you.
bathroom, breakfast, hotel staff, air conditioning all were wonderfull room was ridiculously small
The price lack of Internet in the room and very slow in the lobby
Nice at checkin. Good food in restaurant. Good fitness center. Almost no drawers in room for clothes. 20 minute walk to metro
It was clean and spacious The train station was like a 25 minute walk so not very close.