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The hotel staff and the breakfast. During the night you stop the heat in the room.
Wireless is not free, unlike what it says on the hotel presentation.
obliging staff It was written in the broshure that there is free wireless conection to the interned but I had to pay for it
Location Room was very small and hot
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I did not like anything, unfortunately. No internet acess, unbelievable! Air conditionig turning on during the night with no way of turning it off!!! No sleep because of that.
We were upgraded and had a lovely room. The hotel was very comfortable, great bar to relax in after our long drive, great parking and well placed for shops and restaurants.
Rooms are newly decorated, confortable . Rich breakfast, plenty of things. Pleasant lobby, good for discussions and short meetings Restaurant not so good
breakfast was good Internet was very very very expensive..
Its location made access to the centre (for sightseeing and dinner in restaurants) convenient but also allowed easy access to amenities in the surrounding countryside and quick exit onto motorway.
Breakfast was not bad, staff are polite, location is perfect. Very small room, aircondition doesn't work, all loud of the road in the room.
location, shopping and the happy hour finger food that you can have and see
very nice hotel clean, modern and rich breakfast. good location in the city and near milano and verona
The hotel is new and modern. Location is not a splendid, but close to the center even by foot. The staff is helpfull and know how to do the business. As I mentioned the location is not a splendid one, but it's ok.
The dinner was cold, food not tasty, breakfast good
The staff was very helpful I could hear everything going on in the rooms beside me, more than I wanted to. There seemed to be no sound insulation between rooms.
The hotel did not have tea/coffee maker in room an essential for travellers like us. The breakfast did not offer anything hot like scrambled eggs or something,boiled eggs were cold.The glass doors in bathroom & glass washbasin are sort of too delicate and dangerous against the aesthetics they offer
the syle and comfort of the rooms; kindness of staff Not about the hotel, about the information about where it is located; I had been told down-town
it is a very nice hotel,i definally recommend to my friends,breakfast is awesome,we got great city view in our room everything was so good,just the hot water a bit weak
Localization despite of being out of Brescia was quite manageable. They did not have free access to Internet, despte that Staff helped us a lot, they shouuld provide free access.
very clean and well presented location just a bit industrial, but it was nice and quiet.
very good hotel. I'll stay only in hotels of AC system in Italy.
we arrived around midnight, baby cot was not ready, staff was really unwilling, later we got propably unprepared and dirty room.
Friedly staff A little bit noisy during the night (because of the ambulances) because too close to the hospital
hotel workers it is an old hotel, and that reduces the hotel confort... A new refurbishement would improve teh hotel quality
Staff, hospitality, friendliness, professionalism. Would stay there again if visiting Brescia. Decor a bit shabby. Not 4 star starndard as far as design is concerned.
the breakfasts; friendly bar service in the evening despite our being the only people in the bar if you had the window open at night, it was noisy; if you did not it was too hot.
Service was excellent Lights need to be on in the Gym....
It was nice and homely and especially the reception staff was very kind and helpful/The loby was nice and the breakfast was quite good although i could not touch the lovely cakes due to my diet
We mostly liked the sincere, accomodating staff. They really went out of their way to make the guests feel comfortable and to ensure that we had an enjoyable stay. Nothing
Special kindness of the staff
the bed was very comfortable and the staff helpful. the noise
Everything! Best hotel I have stayed in at Europe in 4 different trips. Outstanding in every measure. Highly recommended. Spacious clean rooms, excellent and new bathrooms, friendly and courteous staff, a true 5 star hotel.
tout, la qualite de service, les lieux, la decoration... rien
The hotel is an excellent place to stay from virtually all aspects. It is clean, extremely well-appointed, and has a very helpful staff. The rooms are large and very quiet. The breakfast is absolutely first-class, and the restaurant serves excellent meals at a reasonable price. The internet service is very good as well.
It was one of the best hotels we have stayed in. The staff were wonderful helpfull and polite and the hotel was excellent value for money. It was well located for the lakes, mountaind and cities and I would highly recommend it
relaxed pace and a few very helpful staff
The place and the spectacular architecture No.
You stay in a real palace for a price not much higher than that of a business hotel. The staff make you feel like royalty. The hotel has been in existence for only one year. As soon as it gets better known, prices may go up to > 300 euro per night, which is the real value of what you are getting.
The ambiance, the perception of luxury (although this was more due to the nature of the building than actual luxury in fixtures and fittings, the architecture, and the feel of the essence of Italy. Too damn quiet, but it was end of season.
The hotel is beautiful, the staff even better. A great choice
Peace, quiet and very friendly, helpful staff. Its location was not ideal for local sightseeing. The facilities and services offered did not meet those expected at a five star hotel.
Nice restaurant in front. Kinds hotel reception, nice bar, free internet.. too simply breakfast
The hotel lobby was big and comfortable. Good breakfast and excellent service during the breakfast. Free wireless internet in the room. The bed was comfortable and the room quite spacious. The bathroom was nice. Lots of mirrors in the room. Nice restaurant in the neighbouring building. The location is not the best, the hotel is far outside the city centre. Public transport to the hotel is good and cheap though.
The bed was very comfortable and the hotel seems quite cosy and quiet. There were not really enough plug sockets in my room (for me and all my electronic junk) and nothing spare to charge my laptop at the desk. I made do by snaking a cable from the bathroom.
It is a great hotel for relax, very nice staff and good services.
Quiet room. Too small desk in the room, and the placement of a big tv on that little desk. Breakfast, ok but too basic
Pleasant atmoshpere in the lobby. Good breakfast. Excellent wine choice in the restaurant. An extra bedsheet would be convenient. The weather was chilly and it was somewhat too cold with the sheets.
conveniance the kitchen closed on the evening we stayed
FAntastic experience. Clean - well kept establishment. Staff extremely friendly. Restaurant great selection and value for money.
The air conditioning didn't work, the bed was like a rock, not impressed with bathroom
hardly to find from highway.
Clean, friendly staff & very efficient & welcome
the view and the room was clean wi-fi at the room was poor and no appropriate electricity point for the laptop
Very practical and comfortable hotel located near the big city hospital in an uninteresting suburb. Presently there are VERY big roadworks due to the construction of the subway, but without any trouble in the hotel itself. Awful breakfast, with totally inedible scrambled eggs, without mentioning the low quality of ham and cheese.
the hotel is very clean, room is big and the breakfast was excellent. so far nothing cause we stayed only one night.
The room was very spacious, comfortable enough and had a good sized bath which was great. Breakfast was fine
Professionalism, dedication and real sense of hospitality.
Breakfast was very good, room was really spacious, bathroom was also spacious and very elegant, the hotel itsself was really elegant
nice large confortable room and bathroom.missing few conforts like bathrobe and slippers.good restaurant and staff no newspapers. despite the description is absolutely not close to the railway station, to reach it ir requires indeed a ride of 25 mins by bus
Please write at least 15 words it is in an area I needed to be in. I think the hotel is expensive for the facilities it offerd No umbrella avialable . No english channel on bedroom tv. No business centre or access to a computer
No extra charge for our little dog.The room was beatifull.If the are finisht whit the rebuilt at the outside of the hotel it will be 100%
The room was large, with easy exit to the balcony; the ensuite bathroom was luxurious and the toiletries therein of good quality. Breakfast included several choices and was servd by pleasant staff. It was obviously undergoing building work and so restaurant,pool and bar closed. Also problem with plumbing.
very nice rooms there is not a bar or restaraunt at or near the hotel
I am very angry. Very dirty, rusty in the bathroom, ... I have never seen such a dirty room. No more bread for breakfast !
The rooms are very nice and comfortable. There is a swimmingpool on top of the hotel, beautiful view. Staff also very friendly and helpfull. Big parking. Nothing at all.
Clean and modern hotel, include functional kitchenette. Nice staff, were very helpfull. Internet publically available for free. Free parking available as well.
everything is ok, but nothing special breakfast is quite poor, smell in the corridors and rooms
Excellent big rooms, like new, nice refrigerator, competent staff, free WiFi, free parking,
Very big and comfortable rooms, good public transport connection to the station, fast internet connection for free.
This is a very newly renovated hotel. The bed was very comfortable and the shower was fantastic! The breakfast is continental but very good. There is a bus stop outside (no 1) that will take you into the old town. Or it is an easy walk of 1 1/2 km. There are maps at reception. It is excellent value for money. The hotel is ugly from the outside and still has the old Regent Residence signage on it.
friendly staff, good restaurant, good location which was easy to find, quiet rooms (even the location is nearby the main road) the water in shower could be warmer
Comfortable pillows (unlike most hotels in Italy), clean and we didn't get bitten by bed bugs. The road was very noisy and the windows weren't very noise insulating.
The hotel staff were very helpful and friendly. Breakfast was better than I expected for an Italian hotel, amongst the usual salami, cheese, croissants, etc, it also included hot omellete one day, scrambled eggs the next. Free car park was a bonus. The room was on the small side for 3 people but then the price was very good so we can't really complain.
friendly staff too far from city centre, not 4 star facilities
The room was attractively decorated with period furniture; the location was easily accessible and free parking was available. They had a restaurant, but it was not open for dinner. However, the clerk recommended one a short walk from the hotel, which appeared to be very popular with the locals, and which was in fact, good and not too expensive.
good availability to public transport. an excellent breakfast. polite staff.
restaurant and the secure hotel garage
Easy acces. Room close to main road!
Good location close to old town centre, helpful staff, good air-conditioning in room, good value dinner. Hotel decor is quite dated and looks tired in places. Room was small.and dark.
Easy access with car. The hotel is very shabby..and would need to be seriously refreshed. The breakfast should have been included in the price.
very nicely suited near the Duomo, everything totally renovated, good breakfast. no.
Excellent small hotel. Superb service. The hot water wasn't particularly hot!!
The location was great, right in the old town. Lots of nice restaurants and shopping. The two women working at the reception were really lovely people and very helpful. The breakfast was really good with a nice inner-courtyard to sit outside. I would like to come back here again.
Great location. Nice trattorias and shopping near by. This is the only hotel in the heart of the old city. The staff was helpful and friendly. They seemed to truly want us to enjoy our stay. If you don't like the hustle and bustle of Italian piazzas, ask for a room in the back. Rooms are well appointed with nice furniture and amenitites. a high quality 3 star Albergo. No
it was a wonderful hotel in the heart of the historic district of brescia, italy. the woman at the front desk was very helpful and recommended a great restaurant within walking distance of the hotel. Great breakfast!!! the hotel was hard to find, but then noone in our party spoke italian......and it was worth getting lost for......
The staff were delightful and helpful, and the location was convenient for visiting the lakes and many interesting towns by train. Our room was comfortable and charming, and the staff gave us many helpful suggestions for restaurants and places to see. Breakfast was typical Italian style with a good selection - cold meats, cheeses, fruit and cereal, croissants and pastries.
The room was nice and cosy and quite spacious for a single room.
Great location, staff very pleasant, room surprisingly good (spacious, clean), great breakfast Requested a room with street view and request not granted, even though rest of the hotel was empty
Excellent location! Room a bit small. Bath room had no tub.
atmosphere of hotel interior and environment; excellent breakfast.
the closenest to the fair, as we were travelling for business purpose the breakfast was really bad with a very small choice; the shower is fixed to the sealling, which is not practical
King size bed Price high for the service level, bathroom with Jacuzzi but not shower and shampoo, minibar in the room was empty, “poor” breakfast in both quality and quantity (not suitable with the number of guests in the hotel)
That it had a free parking space very poor breakfast for the money we spent
Fantastic value for money, but is more suitable for the business traveller, than for tourists as Brescia is approx. 15-20min drive from the hotel. The reception staff were superb; very helpful with tourist info and spoke fluent English. Another huge plus point was the restaurant. The quality of the food was very good and the head waiter spoke excellent English and was also very helpful with his recommendations. Wi-Fi connection was sporadic depending on which room you stayed in. Parking was fine, but I can envisage problems if the hotel is full. As with most Italian hotels, breakfast could be improved.
Bon sejour,Breakfeast was good,Check in and check out fast, Quiet and comfortable,Fast working internet access.
Helpful staff, quiet hotel, thus ensuring good sleep!
The food was excellent and the staff was so friendly and helpful.
Very noisy as the trains can be heard very late at night, 1 to 2am. Not for light sleepers, also very noisy with local works from 7am. Carry a pair of ear plugs.
good location, clean, comfortable, good maintenance and new rooms
Very nice big room. Decent breakfast. Very nice attentive staff. Convenient location next to the train station (this also had some downsides) and close to the historic centre. Very reasonable price. Good value for money, recommended for one-night stays, short visits to the city and business trips. The location is convenient in terms of transport (next to the train station and a short walk to the historic centre). The view from the room (for those rooms facing the railway tracks) and the noise from the trains may bother some guests. I personally did not find this was a problem once I closed the window and the convenient blind. The area is not welcoming at all at night and I would not have wondered around on my own at night in the hotel area, but it was perfectly OK during the day. The price and facilities (and even the location) make it very convenient for a one night stay or for a business trip if you do not plan to wonder around at night on your own.
Modern, clean room well equipped (e.g. comfortable bed, modern flat-screen TV). Excellent location near the railway station. Stairs up to reception (no lift). BBC World not working on TV. Some noise from other guests in the corridor late at night.
The location suited me well and the price was very reasonable. The hotel was plain and unpretentious but comfortable. It is still a work-in-progress as far as decor was concerned.
good price for low season/ close to station/public transport/ friendly family atmosphere
very close to the train station
i like the city, it is lovely, interesting, good shooping-. a little bit noisy in the hotel bus staition, stuff in the morning
Just good friendly efficient service, as always Can get a bit noisy in the back rooms, early on with the bus depot starting up, but thats all