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The spa was very good The welcome drink. I am not used to that thus wanted to have a drink after dinner (outside). Upon showing my voucher they said that there was another card for those drinks which obvviously did not have what I wanted. I was a bit irritated with that. Offering a better chouice would cost an extra 3 to 4 Euros. Wh not do that? Or just stop offering the welcome drink completly or give the drink upon arrival. Small thing but...
What a wonderful hotel, well run............great large rooms, spotless We wold prefer to have been down on the lakefront
A good clean modern hotel with lots of facilities available.
good hotel, very clean. the stuff was very nice, speaks english, good breakfast. 10 min walk from the center. the spa is good, we had a massage. the indoor pool is not for children
the view of the mountain i make a reservation for a matrimonial bed, i get a 2 bed room, the room card didn't worked...
Staff very friendly and helpful. Excellent cuisine. Spa facilities good; room very comfortable and hotel gardens very pleasant. Nothing.
Overall very positive Breakfast average, could do far better on the fresh fruit
The beds were super comfortable. The breakfast was excellent. Both swimming pools were great. The staff could have been a little friendlier.
Very modern, clean and tidy room was very small
Very clean. Great restaurant. Great breakfast!
The hotel has pleasant grounds, appears to have a good range of facilites, and the breakfast buffet is reasonable. The standard rooms are of low quality with plastic chairs, table, and furniture and have a general air of shabbiness. They are certainly not up the standard expected of a 4-star hotel and the high price charged. The desk staff are generally unconcerned and unhelpful.
Excellent services and facilities. The best hotel in Riva Del Garda. a few (but pleasent) minutes walk to the town center, internet is not free.
The location on the lake was breathtaking and the superior room was spacious. I was shocked that I was unable to get anything to eat at 4pm due to all cafe bar restaurants closing between 2 and 3.30pm.
Good area with nice facilities
Overworked staff with poor attitude, poor quality food, self service buffet no al a carte menu available.
Hoteliers are so arrogant and rude to guest. i never ever exprienced such kind of people.
modern smart clean rooms air conditioning not working first 2 days. Breakfast was not good
Good, comfortable, 4 stars hotel. Nice staff, private parking, bike parking, swimming pool and good restoran
Modern decoration, breakfast ok, clean, close to the beach small room, distance from the centre, location by the busy main road, table reservations at the breakfast in the best tables
Beautiful & clean, pretty good breakfast - almost no complaints! Rooms aren´t very soundproof.. Also, would be nice if the hotel staff could somehow limit the use of the internet from kids who sit and play (loud) games for hours (and their parents don´t mind). I would have needed the internet but couldn´t communicate with German kids.
very pleasent, helpful staff, relaxed enviorment.
The staff were very friendly and helpful the room had good views, the sound proofing was also very good, well built hotel
View of the lake, parking was good. Too far to walk to the main town area. this hotel is surrounded by pizza bars for mountain bikers with little choice for anything else.
The hotel interior is clean, sleek and modern with a minimalist feel to the decor. Staff were helpful and cheerful without being over bearing. Only ate breakfast but it was of a high quality, however, if you must have your chocolate or coffee HOT then you will be disappointed. The room was clean and comfortable with a shower. The balcony area was large and had a side view over the marina towards the lake. Parking is limited but if you get a space then it's not a problem. There is underground parking but again spaces are few. Hot drinks at breakfast could be hotter!
Good location close to beach and good pool.
Hotel was very modern and very very clean,would use again
Staff were superb, extremely helpful. Room and all facilities very clean and well maintained. The sun terrace was lovely and quiet. The bar was very good value. The rooms are pretty small. The first one we were given was absolutely tiny with what was effectively a shared balcony (one large balcony which had been divided into three with thigh-height metal railings, so there was no privacy at all). My main problem is that the walls are paper thin. Short of actually joining them in bed I couldn't have been any closer to the people in the next room and their nocturnal activities. On one day we actually heard two cans of coke being opened in the next room.
The free bike use was very useful, and the location is ideal for watersports, and is within walking distance of Riva town. Lots of good restaurants nearby. Modern design was nice, and good internet access and helpful staff with good local information. The sauna and steam room were nice too. Nice balacony with lovely views. The colour of the rooms were very dull (battleship grey!), and the wooden floors in the rooms were very noisy.
Friendly serving staff, pool and AC Front desk staff not friendly and breakfast too old fashion.
The staff were excellent as was the location of the hotel Furniture and rooms and general layout very dated. surprised no coffee making facilities in room. Finally, does not cost very much to have Kelloggs corn flakes for breakfast rather than cheap stuff.
The place is very noisy. We've booked several weeks ahead and told the hotel we were coming with a 1 year old baby. Sure enough, our room (best category) was right above the ballroom, were they had music until midnight. Then afterwards we could hear someone in the room next to ours snore - as if there was no wall at all. Next day, until about 3am disco music from an open air disco across the road. No fun at all with a small child, and certainly not 4 star accomodation.
Comfortable and friendly staff
Beautiful hotel with lovely, friendly staff and athmosphere, and good facilities. Our wedding party were very impressed with the quality of the food and the excellent service. We had an attic type room. While the room was adequate, the bathroom was very small. My husband could barely get in the door, as it could only open half-way, due to the position of the bidet, and the shower did not have an adequate screen to stop the water splashing on to the floor.
good location none
My room was full of pets - I think this says enough My room was full of pets - I think this says enough
Emailed hotel a few nights before to find out about transport from vbs airport and they were very helpful None
The friendly staff, convenient location in relation to the lake, shops and restaurants, the Spa facilities and the general ambience of the Hotel.
Good location close to the Lake and the town centre The interiors are clean but very dated
There is no thing I like in this hotel its typical family business hotel they did not respect the guest and even in the breakfast they close it and turnoff the coffee machine before they inform us if we need or any thing and the its really A poor choice and I did not find any guest reviews about this hotel on the website because its new in booking.com the hotel show 4 stars but its look like one or two stars maximum I reserved big room and they gave me Small one and the second day I said that I would like to leave the hotel because of the room and they change it but the hotel is not clean and there is a lot of Ants and insects in the bathroom
We liked the scenic,quite location. The staff were friendly and breakfast was good value.
The beach, the pool, the bar restaurant and the sport equipment. Staff was friendly, the view from the balcony is absolutely amazing. Bed was uncomfortable and rather short compare to our other stays. AC worked for only a part of the night and then quit. The wifi connection is super slow and not all TV s are flat screen.
Location, full service
Overall we were extremely satisfied with the hotel, staff, food, grounds etc. Villa Lucia, Location of the room was ideal, being down by the lake. Very quiet at night, but obviously not during the day being right next to the steps and public toilet. Room was not perfect and although kept very clean, it smelt very musty and damp. Noise of the internal fan (not air conditioning) which we could not turn off, kept us awake. Bed was not comfortable. TV reception appalling.
The Garda Lake Mass tourism at its worst. Unsatisfied with the quality, we have cut our stay two days shorter (5 nights instead of 7, the hotel tried to charge us for 7 nights, finally they have charged us for 6 nights. Nice example of corporate greed and shortsightedness.
Hotel staff very friendly, animation staff very friendly and lovely, we had an incident i n the middle of the night water coming through the ceiling and it was dealt with brilliantly, restaurant staff lovely all in all brilliant holiday Only the music at night was not to my taste, but nevertheless we still danced and had a good time
Beautiful surroundings, lots of activities for children, three swimming pools + a private beach. Suits well to families Location of the hotel and the village of Limone is so remote, that car is a must (or taxi, which costs around 27 euros to Riva). Bus connections are unreliable. The so called 'Light lunch' was not at 4 star level, neither the dinner buffet. Lack of free wifi connection. Many of the hotels clients are on a package holiday which has an effect on the service and food. The service was not very attentive neither kind
We enjoyed our stay very much. Nice activities for the children. Good food and helpful staff. They even arranged gluten free food for my wife and daughter which is not usually easy to get in southern Europe. Floor tiles in the swimming pool area were dangerously slippery after rain. Not safe for children.
Dinner was excellent in quality and range - so many dishes to choose from. In retrospect, I would have preferred to have been closer to Limone itself as there was nowhere to go for an after-dinner stroll.
The food was lovely,the staff were friendly and the hotel was very clean.nothing bad to say! We also got upgraded when we arrived,cant complain!
This was one of our best holidays ever. The staff were superb and dealt with many queries efficiently and freindly e.g. one of our suitcases went missing at the airport. There are extensive facilities and a private beach. Our room was superb and we had a fantasitc view of Lake Garda. A good hotel for familieis with children - lots of acitvities - although good for the older couple like us. We really missed coming away and will recommend to all our friends. No faults at all
nice and clean room; breakfast included; nice people; parking included no wifi connection
Really friendly staff! Excellent hotel, unbelievable that it is only a 3*! Night porter all night. Very clean hotel. Nice breakfast - liked the variety of coffees :o)
Swimming pool very pleasant, breakfast on the terrace very nice. You can use the bikes of the hotel go to the town. Too close to the road, ask for a room on mountain side
The room is simple, clean and actually includes the facilities required for lodging. The shower is very narrow.
The room was very comfortable, nice view, easy for travling non
we liked the welness center. It was real relax
balcony with nice view the service was not very good
Good clean hotel with a spacious room. Breakfast was plentiful and staff were friendly (though level of languages other than Italian was low). Location was a good 25min walk from Garda lake and footpaths were not great.
the hotel was nice, the room was clean and home. the breakfast was very nice.
stayed for 2 nights with my girlfriend, hotel was better than we expected, super clean, very nice wellness area and friendly staff. breakfast was good and we enjoyed a bike trip to a nearby castle arco. we were satisfied and we will surely be back to hotel rudy in 2011 the hotel is on a bit more busy road so we got waken up early in the morning one day. in the end it was a good thing though .)
Fantastic location on the Lake Garda, superb views. Excellent location for water sports - windsurfing, yachting but also for walks. If you travel from Austria to Italy is a very good place for an over-night stop. Designer room and very spacious for three adults. No heating in the rooms (it was October and quit cold), but is the Italian law to switch on the heating only after mid-october. I couldn't see any a/c either in the room but I supose it doesn't get very hot in summer as it is practically in the mountains. We also had a leak at the bathroom sink wich they couldn't fix being on a sunday.
Very nice staff. Large rooms
service was excellent staff very very nice The purpose of the holiday wa to relax after my partners illness. The air conditioning had been turned off, this affected my partners health so we had to cut our holiday short as the air conditioning could not be switched back on. Pity as a nice hotel but a very expensive none relaxing holiday for us.
The whole experience
The quality of the hotel, the suite was very comfortable, pool was excellent, just right for families. Very quiet interms of noise, lots of things to do. 10min walk into town.
It was all good, I would stay there again and I will recommend this hotel to friends and family
The receptionists had great english and were extremely friendly and helpful. They organised buses, dinners, taxis etc for me. The breakfast was great. The only thing they might need to improve is advertising the price of the evening meal served & also pricing on the mini-bar in the rooms.
Had a very pleasant stay at The Feeling Hotel Luise. All the staff were really helpful and very efficient. The food was outstanding. The location is perfect, short stroll to town centre and to the lake. Would definitely return to this hotel if ever in the area.
Clean and comfortable. Location is good as it is close (within walking distance) to the town centre and to my conference place. View is wonderful.
Keep in mind that 4 stars in Italy would never be 4 stars in Germany, Austria or Switzerland...
An evening buffet dinner was served from 7 to 9 pm. The food was very good. The hotel was situated on a busy road roughly 8 minutes from the town centre and the lake. The hotel "theme" and design did little to enhance the hotel and would be more appropriate in an urban enviroment like New York rather than near spectactular italian scenery. Although the towels were changed daily, the bed sheets were not changed until we requested they be changed on day four of our six day stay. Our superior bedroom was situated to the rear of the hotel overlooking the swimming pool, the car park and a very big factory nearby, also a view of the surrounding mountains. The price we paid for our six night stay was expenisve and we were disappointed with the location of the hotel.
The hotel was very good with excellent facilities, quite expensive but worth it. The hotel staff were very polite and attentive, everything you would expect from a top hotel. There was no hot chocolate for my daughter's breakfast!
Clean, very comfortable, very good facilities No
The food at lunsj and dinner was very good. The service was not good. Smiling had not been invented in this hotel
Clean, comfortable and free parking. Nice location.
The view from my window, breakfast included with the price of the room, the free internet service, the friendliness of the staff. nothing
The staff were very helpful and considerate, particularly the restaurant and bar staff who were excellent. The rooms were very nice with lovely views of lake Garda. The terrace and both the swimming pools were lovely places to relax at the hotel. We had booked a panaoramic room and were placed in a very nice room but the view was obscured by trees growing right outside. However, when we raised the matter the staff were very helpful in placing us in a better room.
Staff Sauna, swimmingpool was opened only till 18.00 a clock
The hotel was excellently situated close to the village centre.Staff were friendly and polite. Facilities were excellent.
The views, the access to the Lake and the surrounding countryside, the facilities offered by the hotel. The proximity to the town. The spaciousness and comfort of the hotel bedrooms, with their balconies and views. The overwhelming presence of Germans and the German language within the hotel. In Italy, I was anticipating an Italian hotel: however within Hotel Ilma, one could easily have assumed the hotel's location to have been in Germany. All greetings were initially in German e.g. "Morgen" and "Abend".
We enjoyed our stay very much but we found poor pressure on the shower in our room and water was always cold unless you were willing to rise before 7.15am to use the facility. We did report same on our first morning and noone got back to us.
Excellent view, super clean spacious rooms, bed very comfortable, so were the pillows, good air conditioning system, pleasant staff Water in swimming pool was quite cold; walls are quite thin and you can be woken up by noisy neighbours
The staff were very pleasant at reception and the bar, even though it was off season No food availible during the day, breakfast selection could be improved staff at breakfast were completely different to reception and bar
it is possible to hear noise from the other rooms. we had a woman with a cough in the room to the left of us, a phone constantly ringing in the room to the right of us and a child running around in the room above us.
Warm and nice wother in pool. Good heating. OK breakfast.
The staff was very helpful and the welcome basket of fruit in our room. Nothing
nothing location, pillows, food, service!!!!
Relaxing on the shores of Lake Garda. Excellent room, pool. Pleasant staff (apart from one female on reception). We stayed as bed-and-breakfast guests. We were not given a designated table and had to wait to be seated every morning, normally in the roasting hot consevatory area. Made to feel lesser-class, when we were the ones not on a package deal!
Very nice hotel I found some of the staff not very freindly & rude
Very comfortable and clean hotel. Our room was large and had a lovely view over the mountains. We stayed B&B board and the breakfast was great! Nothing. Everything was perfect.
Pleasent enough , basic buffet, poor wine list, should be sold as a saga venue as most clients in the 60+ age group, very dated entertainment Facilitys such as free bike loan, swimming pools and gardens very good Buffet meals not that good , but the package was resonabile so can`t really complain
Hotel was well placed for eating and shopping in riva del garda. Large room with balcony. Toe nail in bed when we arrived.
Good location on lake front. Nice room. New and clean. Great dinner. Nice spa. Jacuzzi water is cold. Fresh fruit would have been appreciated rather than the canned fruit.
Directly placed at the lake, very good parking possibility ( really a problem in Riva ), personal very friendly and ready to help. Breakfast was very simple without any changes...not suitable for a 4* hotel. Our room was quite dirty ( bathroom ) and on the roof was some mould falling down. They offered balcony with side view lake...from our room was only the possibility to have a view at the camping place along the hotel.
Spa center was very good, location of the hotel was excellent. Small TV without international channels, no cable TV
Nice and pleasant location, you find lots of shops and restaurants nearby, the hotel is situated by the lake beach, along a footpath that skirts the Garda Lake and leads you to the center of Riva del Garda. The bedrooms are excellent, good breakfast, friendly and efficient personnel. The hotel also offers an elegant Spa center. I honestly enjoyed my staying and would recommend you this hotel. The hotel is a bit far from the center.
Quiet, close to Lake of Garda ( 50m) too many campings around the Hotel, no mini bar, no information inside room
Great location - near lake and old town. Pristine room and hotel generally. Great staff. We were lucky enough to get upgraded to one of the wellman suites - amazing room with jacuzzi, steam room and the best lakeside views. Just fantastic! no
Good clean building with high quality finishes. The air conditioning was broken resulting in the rooms being far too hot to sleep and the management stated that there was nothing that could be done. No offer of compensation was mentioned but we were advised to open window !! This affected all 3 nights sleep. Also I believe the hotel definately needs a restaurant. Spa attendant seemed abrupt when questioned about bookings,
Very nice overall premises, very nice pool area and breakfast space. Appreciated the garage in the hotel for parking. The room itself was in need of renovation. Bathroom faucet was leaky, some of the fixtures were broken in both the room itself and in the bathroom. TV reception was poor (many TV channels were noisy).The 2nd floor wireless base station was inoperative so I could not really use the Internet in the room at all. Staff acknowledged problems when I complained, but no fixes were done for any of the problems during my visit. Excellent hotel otherwise if the room would be renovated. Other rooms in the hotel seemed to be updated, so we just got the worst one.
Location view and staff and brekfast where all excellent On the website it had said there was an indoor swimming pool but there wasn't
Breakfast is good. It is a four star hotel with a bed that's 1.60*1,85m very small. Value for money is poor.
The best location I have been in in my honey moon I stayed in the weakness spa which was great The shower is next to the entrance
Riva is a stunning town with great restaurants/bars and fantastic scenery. The experience of having breakfast with the beautiful garden and pool in front of you and the mountains in the background - stunning.
Superb location. No air conditioning or fans in rooms = extremely hot rooms during summer months. The free parking "near the hotel" is actually a lone parking lot some 10 minutes walk away.
The location was good. It advertised wlan and air-con. it did not have either of these. Not value for money. False advertising. I stayed there because it was supposed to have these facilities.
We thought the location right by the lake edge was lovely and because we had a room overlooking the Lake we enjoyed the views very much. Good internet facilities despite the fact that you had to ask the reception for a password every time you wanted to use the machine. The hotel restaurant had good food. Our room wasn't ready when we checked in ( within the recommended check in times). Parking is a real problem at the Hotel. Only a few temporary parks immediately outside and we had to park our car, a ten minute walk away,as provided by the Hotel.