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Spacious rooms for Europe, big bathrooms, very clean, decent breakfast included with price of room, free wi-fi. Owner seemed a bit gruff at first, but perservere, it's worth it, he's a great guy. No clock in the room.
I've stayed twice. The rooms are immaculate! It is not the Ritz, but it is a fine, comfortable, clean hotel. With breakfast!
We (2 adults, 1 child) stayed in the hotel only one night during our North Italy trip however we enjoyed our stay and would do it again if we ever come back to Bassano del Grappa,
Staff was very friendly and the location made it very easy to take short walks around te city with young kids; no need to drive anywhere.
Great location and very kind staff!
The staff was very accommodating whenever we had a request. The location is about 15 minutes walk from train station and 5 minutes to old town. Our room was large with a very nice bathroom. It is a nice place to stay. For us there was nothing we did not like.
Very friendly staff, comfortable room, good breakfast
The hotel itself and the fact that it lies near the old town of Bassano del Grappa See above
Good Location, Good Parking
We stayed in a Junior Suite (or double room gold) for 2 nights which was extremely roomy, neat & tidy, quiet & cleaned daily. Absolutely magnificent. No complaints at all.
his location poor breakfast
Our room had a balcony that looked out to the mountains. When there was a problem with a third bed in the room a replacement was brought in quickly to remedy the problem. Some of the staff at the hotel were not helpful. At checkout the service person was curt and abrupt about the total checkout amount....I feel that had I not had the printout from booking.com I would have had to pay about 300 more euros.
Location, quiet, comfortable bed Hotel staff not very helpful. Parking is awful
Great Hotel with all round excellent facilities.
pleasant location and close proximity to the old town and river. Reasonable lobby area with ample seating for guests in a quaint atmosphere. no recreational facilities, small rooms, sub-standard showers
The laundry service was excellent.
staff very friendly, resturant very good air conditioning, mini bar, lights, film channel were not working
Our room needed a good clean and minor renovations
Good internetconnections, comfortable room. Lift was small and old. The indication of the hotel is poor. In the city the hotel is known as Belvedere Hotel. Nobody knows Top City and Country Line Bonnotto Hotel Belvedere.
Good location and the staff are always first class, rooms are comfortable, you are made to feel at home at the Bonotto. we enjoyed the stay and would return to this hotel. No
The relaxed feel and welcoming atmosphere. Fully functioning facilities, and no reason to criticise. The location was ideal for the town centre. The tea and coffee making facilities criticised in a previous online comment were actually available in our room!
We've stayed there before so we liked the location and the friendiness of the Front desk and Breakfast staff, All rooms should have tea/coffee making facilities. not just the comfort rooms
Confortable and calm. Close to the city centre and to railway and bus stations. Price for internet acess was higher than indicated during the reservation.
It is a straight forward business hotel with little character.
The kindness of the staff. everyone was extreamely friendly. Good breakfast n/a
Friendly staff, clean, good location and excellent yet simple selection for breakfast, tall the hotel staff are great and give good service and I would like to mention Lena, Messamo, Giovarni and Renatta who gave once again exceptional service to me and my family. We stayed four time now at this hotel and will return when staying in the Bassano area None
The Hotel is very well situated . Calm area and nevertheless very close to the Center. I spent 6 Days with two small Children ( under 2 Years). I recommend it for family.
big and comfortable rooms low quality breakfast, self-important manner from the concierge
Very well placed to enjoy Bassano and its many delights. Plain and unpretentious business hotel. The hotel is a bit souless. In the morning you could be in anyone of a thousand hotels.
Hotel was excellent,but overpriced. Location was OK relative to the walled city of Cittadella, but the city was too quiet and we shortened our stay to one night. City it was in.
The kindness of staff and breakfast very good forniture not so beautiful and without style. Room very hot, it was impossible to switch off the heating. Central heating very noisy early in the morning
we only stayed the one night having booked 7, because couldn't stand the intrusive hum coming through the heating/aircon vents. Couldn't get away from in the room or hallways. Otherwise the hotel would have been fine although its location wasn't as appropriate to our trip as we thought it would be. The restaurant wasn't open at the weekend, which was also fortuitous as it was very pricey.
Room was clean and large. Staff was polite and helpful. Breakfast was nice with a variety of food to eat and the presentation of it in the breakfast room was great. Wi-fi should be free.
Very helpful and friendly staff. Couldn't do too much for you. Lovely rooms. Wonderful elegant restaurant serving top quality food and wine.. Need to be aware that the restaurant is closed on both Sunday evening and all day Monday - would have been helpful to have known this up front.
Large, well-appointed room. Wonderful dining room.
Everything The location: close to an industrial estate..
The staff were always very helpful. The restaurant is excellent, and we had a very nice and quiet room as requested. It would have been good to know in advance about restuarant hours (closure on Sundays).
The staff - all of them - extremely efficient and good-spirited
Ideal location in the Veneto for touring by car. Excellent clean, well fitted-out apartment, with secure and convenientv car parking. Very pleasant and helpful manager. Good countryside view/outlook from appartment .
The hotel was very clean. Not much to look at from the outside but very nice inside. The hotel is kinda in a strip mall. But was clean and safe. It was close to where we were going and worked out perfect.
friendly staff location in an commercial area, not as close to historical center as indicated