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very clean and comfortable room. Quite and nice suroundings hard to find
Nothing, did not worth the price. There was a problem on the pipe of sink and toilet water come into my bath all over! It was extremely disgusting and smelling s..t all over!!! I just can't imagine how it would be if I would be inside the bath! arghhh.. It was late at night and they changed my room but there was no privilege given as apology for the disgusting experience, not even a cup of cofee next day!!! The hotel has no privileged location at all, it is actually besides all the budget hotels with actually almost the same room quality I would say. Charged wifi. Would never stay there again!
This is a very good functional hotel for a stop off. Nice room, pool, and good breakfast. It's a drive to get to centre of Rouen.
Stayed here before, acceptable dining with polite service. Adjoining rooms for us and the children. Handy location, with better standard than other hotels we have tried nearby. Booking was confusing, with no apparent option for children's rates. They appeared on the form as adults! I had to print off seven pages, mostly in foreign languages, in order to retain the important booking details, which were in tiny print buried a long way down. Tried to charge for breakfast even though it was paid. Had to show the printout of the booking even though we had checked in with it, otherwise they wouldn't believe it was paid! Internet was free, but timed off every twenty minutes with a tedious logging on process required each time. Swimming pool bitterly cold.
After initially being put in a room where the drain in the bath was blocked, when we complained, the staff on duty acted quickly to change us to a superior room. The room wasn't ready when we checked in after midday and the staff on duty at the time seemed totally disinterested. They weren't really geared up for tourists (unlike Novotel at Caen, where the staff were very friendly and helpful indeed). Also worth saying that the "hot" breakfast was warm and not very good; better to avoid paying for breakfast and eat fresh food in a local cafe.
Lots of outdoor space for our two young children. Children got a welcome gift and toys to entertain them at dinner. Room was very cramped, rather dark and in desperate need of a makeover. No-one explained how to get the sofa bed into two single beds. Pillows were lumpy, itchy blankets instead of duvets.
The kids liked the X box which was free in the foyer and the assess to a PC Evening menu
the hotel dnner and service was excellent, breakfast staff not to be seen when found not so helpful more interested in clearing tables
Very clean, comfortable, good food, staff excellent. Secure parking also a plus point Although food was good it was expensive ok for a few nights. Gps instructions were not correct if using a sat nav would recommend you use the hotels address.
easy and clean nothing
Quiet and comfortable good shower. Secure parking and hotel (entry by magic number keypad at night). Easy access to a13 and n154. Ok for one night. Restaurant not open for dinner (only breakfast at extra cost). Buffalo grill opposite only option without car journey. Lavatory seat mount broken (a general finding throughout France). Furnishings good but dated. No tea making facilities.
The staff were very helpfull. As the hotel restaurant was closed for the August break they were able to direct us to several eating places close by. Even though we only had a smattering of french between us
Excellent location, wifi connection. Good food value and correct comfort in room and bathroom Old TV with a small screen
Convenience for other facilities
It was easy to find and although close to the road network there was no noise from outside. The patio and grassed area was pleasant in the evening sunshine. We had a good breakfast. No.
not much too much noise from the MacDonalds restaurant which is just behind the hotel.
Convenient location and services. Good breakfast. Absence of restaurant during the weekend was not a problem as McDo and Buffalo Grill are both adjacent. Good value for money. Nothing.
Staff very helpful. English spoken. WiFi worked well. Room and shower very clean. Not advised that Restaurant for evening meal closed although several other restaurants available close by.
Location The bathroom smelt and did not seem clean
The hotel is coveniently close to main highways with a couple of fast food type oulets to eat at nearby. it is also close to the industrail areas without actually being sited on the park which some are, so, for business its in a good enough area. Breakfast was plentiful and of a good quality The rooms are basic, very basic. Beds are low, hard and very uncomfortable from what i am used to either at home or when i travel. (I travel a lot. 2-3 nights a week most weeks in hotels all over the world). I would not want to stay in this hotel again out of choice. Did not eat in the restaurant in the evning as it had been cosed for a month, presumably for a refurbishment,
The staff were helpful in that we booked a room for 3 over the internet for our children and arrived having driven across france for 10 hours to be told they didnt have a room for 3 available, and that they often had problems with internet booking. They pulled a mattress into the room to accomodate. Dreadful internet booking service.
friendly staff and good restaurant slightly difficult to find if used as we did, as a transit stop , quite difficult to get back on motorway, as turn offs are not well sign posted and at extremely busy junction in city centre not for feight hearted!
The staff were friendly and very helpful We were disappointed to discover that because the hotel was fully booked there was not even 1 spare pillow. One of our party needed to keep his upper body raised and to do this we had to fold up blankets and bed covers.
Very clean and fresh. Good online price. Reception staff spoke very little English. Did not get what I was promised on the website, namely that I could have an extra bed in the room for free for my 9 yr old child. Hotel staff had no idea about this despite my request clearly shown on my booking invoice and the information that this was indeed the case.
very quiet and close to vital amenities the three bedroom room was inadequately prepared for a third person no pillow or duvet . also had to set up the bed myself and the room was a standard size so third bed blocked access to teh fromt door or bathroom yes I booked this hotel via a representative who had asked the hotel or understood from teh hotel tha the rooms would be adjoining and next to each other. When I got there this was not so and the rooms were only on top of each other i.e you had to walk 100 metres to the stairs and walk back so as such were not next to each other
Very helpful and sympathetic receptionist. Very clean rooms. Free wifi.
We were delayed by 6 hours due to a problem with Eurotunnel, I phoned them and they gave me the gate code and couln't be more helpful.
Nice room, clean the scent of previous smokers in the room
Good location for people with cars Too strong odor of some strong cleaning aid.
Not a lot. Only one member of staff was friendly (morning member of staff), The room was dirty with cigarette end in bin. Single bed was broken, also the bedside table broken, We had a connecting door in our room which was not locked and asked a member of staff to check it but was not checked. Have stayed at Campanielle all over Europe and this was by far the worst. Will not be staying at these hotels again
the room was smelly, fag smoke, the air conditioning system had a musty smell
Nice bedroom Only one person on duty . She was quite miserable . No one serving at the bar and no wine available. Restaurant closed and no advance warning .
Room size, cosy blankets and nice breakfast No
Refurbished rooms Noise from air con fan in room.
Pleasant, efficient, clean
The room decor was good,the bed was very comfortable
Dinners and Breakfasts were very good.
Our junior suite was excellent. Spacious, spotless and very comfortable. Parking. Our named reserved parking space was removed on the second day and given to another hotel client. Receptionist annoyed with us when we complained and asked for our original sparking space back, in fact she was rude. We also thought that the breakfast selection was poor for a hotel with the reputation it has, or is the hotel perhaps living on it's reputation of previous years.
Nice location. Friendly staff. WiFi was not working in the room and was not fixed during my stay.
This place is in the throws of renovation and when they are complete, it will be stunning. The original building is approx. 400 years old. The manager was the most helpfull man that i encoutered in France (he even got his english dictonary when he didn't understand me) and a real character. We stayed in two of the older suites, one was horrible, one was fanastic. The horribile (in my opinion) suite is the only room that will not be renovated. GO figure? Different strokes for different folks. I didn't eat there but the food looked good from afar. You will need a car in this region Caution: Suite 25 is "interesting" to say the least. As mentioned above, it is the only suite that will not be renovated and that is because it's unique. Crazy 70's brown and orange wall paper on the walls and roof that i would describe as a bad trip, not at all to my taste but maybe for someone else. But as soon as the manager found out i didn't like the room he swapped us strait away. If 70's decore is not you thing, put a note in your booking not to book suite 25. There is no net cafe or super market in the town but it is a beautiful little town nestled in the forrest
Extremely comfortable, beautiful situation, eating outside on the lawn, the pool. felt the food was very expensive. Breakfast was very expensive for a fairly ordinary buffet
The staff were very friendly and helpful and made us very welcome No
The welcome at reception, the bedrooms,the location in the town and the excellent dinner and breakfast. Although we had booked dinner, we were seated in the small dining room on our own and then ignored . I had to constantly go and find the waiter to serve us. Also could your staff not shout to each other when clearing up after a wedding party. We eventually got to sleep at 3.oo am.
The room was cheap and honest The food was good but rather expensive for the quality. Not a serious problem
The hotel was delightful, all the staff were friendly and spoke english, to varying degrees, which we found helful. The hotel was situated in the square at Lyons le Foret which enabled us to access bars and restaurants quickly as we were only there for the night. No!
The location was beautiful and very convenient for exploration. We were very pleased we chose it and the food was 5 Star.
The decoration of the hotel is beautiful, and the restaurant terrace to eat breakfast and dinner on is perfect. A bird flying over our table dropped a 'present' on to me and my starter during my meal. They happily replaced my food (once the other guests had finished lauging at my misfortune!)
Good value meals Bar area closing at 11.00 pm
secure parking and pet friendly. Unable to eat in hotel on evening due to a wedding. We were not informed prior to our arrival. However a restaurant was recommended just down the road and this was excellent. So no complaints.
Parking Wireless Intenet No
good for an overnight stop
I used the hotel for a one night stop over and found the hotel clean, comfortable and good value. Remember this chain is providing clean and comfortable accomodation to a budget so dont expect high end luxury. Make sure you have good directions before you leave as relying on the french post code alone on the satvav couldnt find the address.
Good food menu
Hotel staff was very nice and kind. They recommended a restaurant and the restaurant was excellent and I could have very good time there.
Not recommended for a overnight stay , we were the only couple in the hotel , there were no facilities , we had to go to the local village for supper and drive back . The hotel is very remote . Lovely surrounds , stunning scenery, but they really cater for Weddings every week end , which is there speciality .
Beautiful room. Every need though of. First rate hotel. No charge for our dog. No restaurant but excellent breakfast provided. Staff fantastic. None.
The room was lovely, the staff were good and friendly when there. Hotel overall was clean quiet and well decorated set in wonderful grounds Staff only there when we checked in. Had breakfast and checked out. There was no restaurant as described and we had to eat in the nearest villiage. There were no other customers in the hotel and no one else but us there overnight
Great location on the banks of the Seine, comfortable, characterful rooms, wonderful river views from the restautant.
Incredible food, although quite expensive, in a dining room with fantastic views of the river Seine. A really memorable experience.
The location is perfect. It is very charming, just by the river, with views of the Castle also. Spacious room and very large bed The bathroom was a bit cold, but fine
Lovely fresh air and relaxing atmosphere
Friendly welcome, good food, quiet location, nice gardens. Faded grandeur, food & wine were expensive.
Excellent location, the chateau park, the silence and the cook The beds are covered with a plastic matress cover- please get rid of those
Peaceful and informal with many period features & furnishings. Pleasant gardens in rural surroundings. Welcoming and informal dining room with good food and service. Range of reasonably priced wines. Staff helpful, particularly at check in - some english spoken. Pool looks good, but not in use during our stay in October. Not the easiest or most convenient place to find, but internet guidance notes are accurate and the location makes the effort well worthwhile. Standard rooms fairly small, but good value & ours had an excellent modern bathroom/shower. Bath would be impossible for the elderly or disabled, but other rooms may be much more convenient?
Toilet in bedroom a bit small.
We were made to feel very welcome the atmosphere that is created for guests is one of comfort and warmth and the meals that were taken were well cooked and presented. The rooms provided were on the small side and the bathrooms minute. Nevertheless, quite acceptable and attractively furnished.
Beautiful rural setting combined with a very warm family welcome and excellent cuisine. This is the perfect place to go for a quiet break - for the more energetic there are great forest walks around the area. En-suite toilet was located very close to the bed.
We liked everything about this hotel. It was in a beautiful setting, the food and hospitality were superb and it was immaculately clean. We look forward to a return visit!
Excellent cuisine, beautiful surroundings, very peaceful and quiet. No, nothing.
Quietness and high quality of furnishings etc.
We were only here for one night and decided not to have the breakfast so I can't comment on that. The stairs and hallway carpet leading to our room was worn and stained which was a bit off putting but thankfully our room was clean and comfortable although a bit small. The Hotel is nicely placed outside Rouen with restaurants nearby and buses to Rouen stop nearby. There were no plug sockets in our room apart from the one for the tv which was on top of the wardrobe, it made drying my hair fun! And we were only given one large and one small towel for the two of us although when I asked at the reception for some more they happily obliged.
We only used it as a stopover, the room was filthy
Easy to find. Wide range of food available at breakfast.
Staff were pleasant. Exterior looking very tatty.Bathroom shower not working.Never seen shower connected to wash basin taps before.
Nothing. Room dirty. Smelled of cigarette smoke. Blankets not clean. Only one small and one bath towel and one plastic glass for two people.Just a hand full of toilet paper. Toilet would not flush. Waste leaked onto floor from wash hand basin. No hot water at all at 7.30 in the morning. Reception staff could not have cared less. Terrible!
The room was clean etc, but a bit small
Breakfast was ok Very noisy in the morning, was awoken by staff banging at 6am. Very small rooms, pictures on internet misleading
Manager / staff very helpful and polite. Breakfast good. Bed cover was very dirty and we did not use.
low cost . OK for one night very basic
Convenient for the center of Rouen, which is very attractive. The hotel is very basic but reasonable value as it is cheap. It serves as an acceptable one night stop over if used as part of a long journey. The staff were helpful, welcoming and hardworking. The matress and pillows were very lumpy and uncomfortable. The room heater was hanging off the wall and when pointed out, the reply was that the heater still worked, but there was no apparent likelihood of it being refixed.
Superbly comfortable bed and room. Individually designed rooms. Facilities of kettle and tv. quiet location our room overlooked garden/terrace. Staff very helpful and pleasant. Clean, and towels changed each day. Lack of wardrobe or practical hanging space for clothes as the room was on the small side and the individual decor although exceptional was at the expense of practicality. Toilet and shower do not have extractor fans. Fortunately I took my own hairdryer as the room did not have one. The lighting in the shower room was not the best for putting on makup.
The location, design of interior, layout of gardens, willingness of staff to help as best they could without a more authoritative figure in charge. We felt that teething problems of a new and beautiful looking hotel would be ironed out in time. Some facilities not in good working order which we put down to teething problems. Restaurant looked great but disappointed in the quality of the menu on the weekend we stayed.
Even though it was a Sunday night and there were only a few people eating it was delightful . There were also only on;y 3 of us in the hotel overnight. As we were only 3 we had to go down the road to another hotel for breakfast but they were just as charming
The location was fantastic. The hotel was very individual and stylish. Room was very clean. Staff very friendly and helpful. There was a market in the square the next morning which added to the charm of this extremely beautiful town We had a suite but I was not keen on the open plan bathroom. I had to ask reception for a hairdryer which was surprising in a hotel of this standard. We were very disappointed with the food in the Bistro but they were very busy and the kitchen is very small.
The hotel decor is modern. Hotel and bedrooms are very clean, bathrooms also have modern fittings - really good showers. Good food in the hotel restaurant. Breakfast was not available in this hotel but in a neighbouring hotel. We also felt breakfast was quite expensive at 12 or 15 euros per person.
The interior design is very original and striking and everything has been done to a high standard. The hotel is in the heart of a very attractive town.
Perfectly situated in centre of town, beautifully appointed and comfortable bedrooms. Food good and dinner menu reasonably priced.Staff very friendly and polite.Private parking. Good relaxing stopover. We didn't take breakfast as too expensive. No tea & coffee facilities in room. Parking could be awkward if Hotel full.
None We asked for non smoking room. Room stank of smoke. Asked to change rooms, again room smelt of smoke.
convenient location, reasonably quiet and comfortable (apart from other guests talking loudly on mobile phones in the communal hallways) inadequately signposted from the main road and then awkward to work out how to actually enter the car park from the slip road.
Great staff very friendly and helpfull,excellent evening meal at a fair price,good shower/hot water. Room/bathroom enclosure compact but perfectly acceptable for price
Really good value compaired to other hotels. Excellent it had a secure car park. Seemed quite quiet considering the road was so close. Good shower lots of lovely hot water. Only drawbacks were no plug in the sink, the bathroom door did not shut quite right & my husbands pillow was inadequate but mine was fine. This is not really a complaint just pointing out where you could improve.
receptionist was exelent.
Pleasant night but unable to stay for breakfast as left before 8am None
Convenient location The look of it. A picture on the website would have helped us know what we were getting
convenience another guest
We were not advised we had to contact the hotel prior to 18.00 on day of arrival. there was no staff present & no instrructions re rooms keys etc
It was cheap, cheerful, very clean and staff were most helpful in arranging taxis. Completely basic, but that was expected at the price. I would not stay here for a long holiday!