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The professionalism of the management and staff and the friendly approach to expatriates. Convenient location Difficult to criticise your performance
parking, cleanliness, good restaurant no pool inside the hotel
Location, facilities Not really a five star hotel; more like 4 star
As a regular visitor on business by myself , I have a preference for Steigenberger. Always excellent service and friendly staff. This time I was with family for combined holiday/business trip and also for family it is a great hotel. Although no real kids facilities, the staff is very observant to a kid's needs by providing colouring books and pencils for dinner and lunch. The food was OK, but not so special. Steigenberger at Frankfurt Airport has a much better restaurant. Waiting for your drinks in the bar takes a little long as bar is not always occupied by staff.
The room are wonderful and very big
Beautiful room and facilities with a spa and restaurant. Located close to train station and the downtown area of shopping and touring.
The location is excellent and the staff were all very friendly. The breakfast was delicious and the room to an excellent standard!
very nice hotel, nice surrounding, just at ease
Location Tv channel were very limited, Internet should be supplied in the room as the hair dryer ( it is a must now), activities in the hotel were very limited ,
We had a very good overnightr stop at the Maritim and enjoyed our stay. Excellent Breakfast Buffet with very helpful staff. Secure parking in underground car-park (chargeable).
I have been staying at this hotel for the last ten years and I have always liked the hotel. It is in the centre and the view facing the park is exellent. No.
No sheets except fitted on mattress
The service by the staff at the checking desk. For a small town, the area is very nice and a lot to do.
Spacious & generally very quiet. Central location opposite park. Excellent breakfast which was served over a long period. Kitchenette Bedroom of Suite 114 directly above breakfast kitchen - noisy from 6.30 onwards. Kitchenette had no pans or utensils of any kind
The quiet and the central location of the hotel.
Balcony was great; Breakfast was great
The room was nice and comfortable. All hotel rooms have not air condition.
Very comfortable room - Nice location - Parking in the hotel but also outside in the street (parcometers). Very good breakfast.
The hotel management were very cooperative and approach our needs. the location was excelent few minutes from the train station which took us 15 minutes to the fair ground. no.
the room was very hot, had to keep the door to the balcony fully opened
Big and nice room facing the beatiful park (a little noisy because of the street traffic). Good breakfast. The bed sheet and pillows covers were not changed at time.
The room was perfect, a bed set up for our toddler and a crib for our infact on our arrival. Great price if you book early enough. Breakfast was quite expensive, 17 Euro per person, it was good food but didn't really warrant such a high price tag.
I liked the fact that is strategically located, close to the Taunus Valley and Frankfurt. Breakfast is rich, but expensive.
the breakfast the diner was very bad
Value, location Staff not that friendly
The room was comfortable. I had requested a non smoking room but the room on the second floor was for smokers and reeked of smoke even with the window open. I didn't find the staff very friendly.
I thought the buffet breakfast at 15 euros was a bit expensive.
Quiet hotel and good location
Supermarket "toom" is just nearby the hotel. Quite convenient to buy something no free wifi
A good centre for my needs and a very good breakfast
They charged additional for breakfest!
Very nice location in the "Kurpark"
Very efficient, clean, good parking. Souless, but it was only 6 days before christmas.
The Dolce is situated next to the park, is very quiet and has an excellent breakfast buffet. It is close to Frankfurt, so very easy to get there (40km by car)
Breakfast was very good. Room was large although beds were low to the Ground. No Shampoo, conditioner, etc. Only a dispenser on the wall. Not to be compared to business amenities at the Hilton.
Very good fitness/leisure centre. Room was spacious and very quiet. Breakfast buffet was extensive and waitering staff were very good. Location (usually - see below) very good. Plumbing was of a surprisingly poor standard for such a brand new hotel; the bathroom floor was flooded on the first morning of our stay due to poor drainage and there was no curtain over the bath, meaning that taking a shower mean the room became flooded. What disappointed us most, though, was the fact that the Kurpark, which the details about the hotel had shown (correctly) as immediately adjacent to the hotel, was closed off and only accessible (at a cost of 14.00 Euros) as part of the Regional Garden Show running until October. This meant that one of the primary reasons we had chosen this hotel (its location) was much less in accordance with the actual situation than we had anticipated.
The location near the park Distance to reception from frontentry too far
We loved the location and enjoyed the traditional style, architecture and feeling of the hotel. Pool was a nice bonus.
employees were extremely helpful and nice, i had a very nice room 201 with beautiful view of course the toilet in the middle of the room is not ideal
Very friendly staff, hotel room is very clean... very high value for money
Friendly staff and good location near shopping area No english TV or newspapers. Pillows very hard (foam) - I prefer soft pillows (feather).
I didn't like the fact that there was a smelly dog lying in reception when I got there that refused to move. The receptionist - an aged gentleman wasn't very forthcoming with information or of any assistance, parking was horrendous. The 'shower room' was an after thought within the bedroom, which was little more than a trickle. I was kept awake by the television in the next room being too loud, and was woken at 5.45 once again by the tv next door!! All in all I would neither stay there again or recommmend the hotel.
The hotel's germany traditional style and location (near to station) were good.
Historical very lovely guiet hotel with friendly staff . Good location.
Hotel lies about Airport shuttle service, cost $100 to get to the airport, not worth it!
Very comfortable historical hotel in the center of the city
kindness of staff see before
This was one of the most pleasant places we stayed. The room was immaculate, Frau Siegsmund, the owner, was extremely accommodating. She even offered to go to town with me to help me buy presents for my daughters. The meals were good and the dining room let us eat even after we overslept .
The Hotel Rosenau is a very nice hotel, all rooms with good comfort, free internet in the rooms, nice warm bathrooms, good breakfast. Also the city is very nice with nice shops and good selection of restaurants, Parking area is too small.
Friendly personnel at the front desk
The restaurant was closed- we had a rather long way to go to find another!
10 minute walk from the train station
Good service, easy parkingg, excellent breakfast, easy to find if you are driving. The third bed (additional) for a child was not comfortable.
Helpfullness of staff
The staff knew exactly whom we were and were very helpful.
Spacious room in quiet location with a very freindly staff for a great price! Convenient to the spas and downtown...etc. We will return again. none
central situation, nice staff, good bathroom, good breakfast uneven floors (easy to trip), would have liked an indoor swimmingpool
i was unexpectedly upgraded to a suite, which was very comfortable. Rooms are quite spacious in comparison with many German hotels. Also, the combination of both shower and bathtub was exceptional. Small and high window (I am a short person!) gave me no view of outside.
very friendly staff,next to kurpark and city.
No unpleasant surprises. very good bed. The neighbour had the TV on most of the night - not much to do about it
Receptionnist very friendly and helpful. Room was very clean and large which is not European standard. Usually in Europe, hotel rooms are very small, but in this hotel I was very satisfied with room and receptionist. Also breakfast was very nice. Price is a bit higher than other hotels around but it's worth of it
Extreme noise during the night hours due to local traffic on the street side of the building.
Good clean nice hotel. Close to train station easy conveyance. Very near to a famous Club- Oase.
We had a corner room with lots of windows and a beautiful view.
Good spacious and well equiped rooms. Clean and functional. Friendly staff. Good location to stop over to and from Frankfurt. Better directions to and from motorway
We liked everything,there was one of the best breakfasts we have ever had,the hotel staff was very helpfull,we got very nice large apartment insted of double room for the same price,we would recommend this hotel
Everything was good nothing
The hotel is very clean and greatly positioned - close to the S-Bahn station. Breakfast was very good. In the room we also have a small kitchen (did not use it too much but it gives further opportunities re eating).
Reasonable and comfortable accommodation Not open 24 h a day
Great service by the staff, nice breakfast in the morning. a little hard to find at night, even though GPS led me right there and I called the hotel from behind the hotel.
The cleanliness of the room the facilities in the room and the lovely breakfast Nothing
cvery good breakfast and nice and big rooms Internet connection not available in the room (at least not in the depandance were I stay).
The food is world class Internet access was intermittent
All > No.
One of the nicest hotel rooms we have ever had. All staff friendly, courteous and helpful. Restaurant and staff amazing. No tea making facilities in room.
Exceptionally friendly and helpful staff combined with tradition rich hotel and wonderful food in the restaurant. Minor issue with the strength of the wireless internet connection-- easily remedied.
The hotel has been tastfully redecorated recently. The rooms are large and comfortable. From the breakfast room, the view of the park and pond is splendid. Furnitures and fittings are high quality. It has the feel of an aristocratic home rather than a hotel. You do feel like guests on the grace of the owners, who stay on the property.
The only thing good about this place is it's close to downtown. Nothing else When I booked the hotel it said there is a kitchen but when I checked in, the guy asked for extra 10 EUR per day! By the way no body was at the front desk until 4PM! For American and Canadians,don't use Priceline or booking.com to book hotel in EU!
The staff were very friendly, the breakfast was great, and the rooms were a nice size. They assisted us with renting bikes from the rental place downtown, and helped us with directions to find restaurants and activities. We asked to have our room not cleaned, after arguing, they agreed, but then cleaned it anyway.