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Friendly service and the quality of the accommodation and food and it was reasonable value as well. no
Everything was good. The hotel is located near the highway and quite far from any settlements. Good only for wheels travellers
The room was lovely and the bathroom facilites were excellent. I loved all the complimentary toiletries. The beds were comfortable although they were just two single beds pushed together which tended to seperate a bit in the middle. There was a tv with lots of channels and access to the internet through the tv although it costs about 17 euro for 24 access. There is a lovely hotel resturant and bar. The resturant food is delicious although expensive. All the staff spoke english and were very friendly and helpful We had to get taxis everywhere cos the hotel is a bit far out, although if you rent a car this will not be a problem and the location of the hotel is easy to find and its very quiet. Staff at reception will also call a cab if you need it.
room, location, staff, kind reception! the kitchen was much too slow!
very friendly and helpful staff
Clean room, big bathroom. Shower pressure quite low, room dimly lit (romantic, but not good for business travellers). Checked out at 5 o'clock on day of departure to meet at customer's site and asked reception if they could keep the room available until noon as I was hoping to have time to go back and freshen up before driving to the UK. Was told it was not possible, I would either have to go back at noon and checkout or leave the room at 5am.
Clean, comfortable rooms. Extensive breakfast. Really good facilities for business travellers and loads of parking. There were no facilities for children. We travelled with a 9 and 1 year old and it would have been nice to have an area where they could play. Check out was rather difficult as we were charged for an extra bed when our booking confirmation quite clearly said that child beds were free of charge. This caused a queue and some embarrassment but amounted to an extra 60 euros on the final bill. Also tea/coffee facilities in room but no milk - we had to purchase milk from the bar.
breakfast offered, was very good The choise of music in the restaurant (same cd over and over again). No free Wi-Fi in the rooms.
We greatly enjoyed our first visit to Den Bosch
Only stayed one night but it was conveniently close to everything. Room was comfortable and clean. Breakfast choices were good.
Location was very good. Breakfast was good. Staff was very helpful.
Its location is really perfect, in the middle of the City Center. The hotel is relatively (of not absolutely) expensive. About € 154,00 for one night, without breakfast.
The food in the Brasserie was excellent and the service very good. There seemed to a problem with the internet service provided by the hotel which was partially solved on my first day but they were totally unable to provide the service on the second day.
Only ther for 10 hours. Atye elsehwher Female receiptionist was multi tasking during check in, and forgot to pass on the message that I receive an early morrning call at 0600 hours.
location coffee machine in the room needed cleaning
location of the hotel I asked for a non-smoking room an dreceived a smoking room. The hotel staff didn't do anything about that and didn't try to offer us anything in return. It was just our problem!
Excellent staff, clean rooms, wonderful food, good gym and great location for discovering the city.
Your mickey mouse parking garage is way too small.
The rooms were lovely and spacious, well provided and big with comfortable beds and looked bright!
The staff were exxtremely friendly. The rooms were very clean. Food was great. No.
Quiet, very pleasant staff, convenient for the town centre No
Service was very good..The food was exelent..
Excellent room with high speed Internet. Great buffets available in restaurant. Nothing
Excellent services from staff, very impressed. Nice rooms and comfort. None
Excellent location convenient for motorway but quiet. look out over the lake whilst having breakfast. Nicely renovated reception/bar area. Nice size rooms, lovely bathrooms. Most staff excellent - friendly, efficient and helpful. One of the chefs very grumpy with no eye contact or suggestions as to what was available, just raised eyebrows and and an upward jerk of the head. Also one of the weekend breakfast waitresses very rude and clearly thought she was above doing the work ( any work ). The contrasting chef and waitresses on Monday morning altered our impression of the hotel. We were asked if we would like omlette, scrambled eggs ( with cheese and bacon, which was absolutely delicious! ) If this chef had been on duty all weekend the whole experience would have been far, far better.
Nice hotel. Close to the highway, but we didn't notice because of the sound isolation. A bit from the city centre though. Recommended.
Easily accessible, nice & clean rooms - exactly what you expect from such an international hotel chain.
cleanliness of the room
Central location without being in centre of town. Smoking allowed although we made little use of it.
The Mercure Hotel is very clean and quiet despite of its position on the highway
Good helpful friendly staff, nice clean rooms, i'd stay there again.. The location was quite a way from the town centre and next to a very busy motorway. However the rooms were quiet, and there was a regular bus service from nearby to the town centre.
Location Room furniture. The bed was hard and the pillows inadequate.
Very friendly and helpfull staff, clean room and most of all: bikes to use for free!! Brand new & comfy bikes that help you explore the area and get to city centre within 15 minutes. Fantastic idea !!! The look 'n feel of the interior of the hotel is somewhat old. We noted a more then a few signs of deterioration. Loose paint scraps & scratches doors, bed covers that have been worn off. Mould stains in the shower cabin (linings). In general, the hotel needs a some doing up to keep up with the standard of 4 stars. Didn't like the tremendous amount littering caused by neighbouring McDonnalds visitors, it makes the area much more unpleasant that it should.
Friendliness of staff, good quality of food, accessibility Just a little noise from the motorway during the day, but not too bad.
The staff were helpful and attentive to my needs. Absence of cofee making facilities in room
Location was very convenient for our purpose in the area; hotel staff was friendly; breakfast was good. 1. bed was quite small for two persons 2. inflexible
Friendly, helpfull staff, excellent food, free internet access None
Staff very friendly, food in restaurant very good. Location is poor, next to motorway and no local facilities. TV not great, in room "on demand" not working, all Dutch channels. No tea/coffee in room.
The decorations are very cute, the staff very friendly, the breakfast very nice
Spacious rooms, very good restaurant
The hotel is very children friendly and the size of the room is comfortable.....even with 3 adults and 2 young children. Plus it is only a very short walk to the attraction park. The beds were much too soft. They don't offer good support for the spine and the adults woke up with back aches the following morning.
Conevenient. Right nest to the attraction that we visited (Efteling amusment park). Cosy. Excellent restaurnat. Very family oriented.
except for location that would be the room, its size and comfort buffet and food service was pretty poor (also for breakfast); not much choice from vegetables :(
The location is great as it is right next to the Efteling and we could access the park 15mins before the official opening time. The staff were very friendly and it has many facilities for the kids; i.e. indoor and outdoor playground, buffet dinner with entertainment and story telling activities at the lobby.
very close to efteling parc
A nice hotel, especially for kids, because the hotel is really aimed at their wishes. Great service, extremely kind people. If you are visiting the attraction park, a stay in the hotel makes your day 100% perfect!
Very nice hotel with great service and the Efteling Park is beautiful and exciting as ever. The park is great for all ages and is a real institution in Holland; it is difficult to describe, you have to experience it. Staying at the hotel gives you lots of extras; you have your own (queue free) access to the park, easy parking and the hotel has the same fairytale-esk atmosphere as the park. It is a real family hotel; so lots of little children around. Don't go for a quiet, romantic break perhaps.
excellent for children, very comfertabel and cleen 4 star hotel with excellent price for the category. beautiful and exciting for children
Hello, my biggest complaint is the fact that internet (we are in 2010!!!) has to cost Euro 15 per day and is not even wireless in the rooms. I don't like the fact that you need to pay breakfast Euro 15 and internet apart. The rest is ok. Hello, my biggest complaint is the fact that internet (we are in 2010!!!) has to cost Euro 15 per day and is not even wireless in the rooms. I don't like the fact that you need to pay breakfast Euro 15 and internet apart. The rest is ok.
Bed was ok, room was decent I totally dont agree with the reviews I read here about this hotel. It is a very old/fashioned hotel, with too little staff. We arrived at 23h and the bar was closed and there was nowhere you could get a drink. Our room was in another building really far from reception and you had to walk through outside and it was raining so i found it ridiculous. One of the waitresses was rude during breakfast, althought the other women were polite. They tried to redecorate the rooms but you can see it was not done by a professional, although it looks neat and clean, it´s not beautiful, and the bathroom is also not pretty although reasonably sized.
Good reception service & breakfast I have stayed a few times at the Vught Hotel. I think the bedrooms & breakfast rooms need to be upgraded.
We stayed for 3 nights, and on all 3 nights we had disturbed sleep, 2 nights due to drunk guests shouting and slamming doors, and 1 night due to a domestic argument.
The friendlyness of the people, the quality of the food. The cleanes of the hotel The didn't ,ake the bed proprely
Modern hotel with lots of secure parking. Very nice, spacious bedroom. Luxurious bathroom with seperate shower and bath. Convenient bicycle hire (modern bicycles, but only one size). Good value restaurant with excellent Dutch food. Unfortunately, the restaurant (and the kitchen) is seriously understaffed, with very young and inexperienced waiters and waitesses. Nobody seems to be in charge and it took more than an hour to get attention, order and receive starters (on two consecutive evenings).
everything was perfect very busy place..thats all
Staff Very Friendly and helpful Fod Excellent Have stayed at the hotel five times now. The decor is the same as it was in the beginning carpet in corridors are begining to look tired and worn needs an uplift
Very enjoyable stay, very friendly staff and atmosphere would stay here again. No kettle in room is the only down point.
Nice hotel internally Externally it is kind of shaggy/old
The position down town Due to trafic restriction it is difficult to reach the hotel by car and there is no parking but in the garage of the hotel
The friendly staff at reception; good location if you like to be in the heart of this pretty city The whole hotel breathes an air of dated-ness; the breakfast is stock standard and very boring; no fresh fruit for example.
Great, central location. Facilities were clean. Inability to help support reasonable service requests.
Excellent location in the centre of town. While the hotel is fully non-smoking, some people of the staff were smoking in the lounge/bar on one (only one) of the nights.
The hotelstaff was incredibly helpful. Great location in the middle of the city centre. Inhouse parking, eventhough in the middle of the city centre! If anything... they did not have scrambled eggs for breakfast.
Very good value for money, friendly helpful staff, brilliant location
the bed even though it is all twin beds the bed was so comfortable we had a large room but our friends got small rooms which would not be suitable for 2 people over all would stay there again breakfast wish hotels would do more than Continent and a nice egg or bacon would be lovely.
The room was a very good size and the was a good variety at breakfast. The access to parking wasn't easy
We found the hotel clean and comfortable and we loved the breakfast which was included
Breakfast and restaurant No drink available after 11 p.m.
Friendily staff , good food, cleanliness and comfort of my room Signage could have been better outside the Hotel
Convenient, good sized room, friendly staff. Maintenance could be better. The sink and bath drains were partially blocked, causing slow water flow. a fluorescent lamp in the bathroom took anything between 2 and 30 minutes to switch on. These faults were reported.
Large room and bathroom, good breakfast, (free) parking facility, about 25 minutes walking to the Tiel centre, helpfull personnel. Two single beds instead of a two-person bed, old-fashioned style, shower needs renovation, around the reception and in hallways is was pretty cold.
It was relaxed and reasonably comfortable. Too much noise from other guests. Not that they were particully noisy but sound insulation is very poor. Mediocre lighting in the room.
i liked the warmth of the rooms and also the fact that people were very good at helping us and making life easy, yes the fact that theres no double bed, its two beds stuck together and you fall between the beds. this is all that makes it bad and also the location is not very good but thats not a big issue
Lokation near by highway Freezing cold at the hotel
easy to reach. N/A
Friendly service in restaurant unsufficient light in rooms, semi-dark except bathroom
The rooms are nice in the size. The beds are too soft. Every day, early in the morning, there was a lot of noise, caused by caterer.
Only a rude member of staff on checkout. All other things were very good
new refit [ room dinning and reception] smoking in the bar
Large room ("superior room" in separate building), parking in front of the room. Old (both room and furniture need renovation), smelly, dark. Does not meet expectations: "superior room" should be fully equipped (no cooker/coffe maker / soap from dispensers, etc)
The frendliness of the staff The food was awful and the hotel was extremley noisey
yes!! dated 6.03.2010 on Saturday left at room 229 on the table ring, we went out, came to us as a cleaner and we remember about the staff not find! very strange! I do not trust in the hotel a! cleaner can remember where §?????
Good sized, clean rooms with comfortable beds. Very friendly, helpful staff, particularly in the restaurant. The breakfast is excellent, with a good selection and offers particularly good value.
very nearby the highway, good restaurant breakfast not included in the hotelprice; i had a luxery room, which was very nearby the parking place, so I heard the whole time people walking and talking and cars driving next to my room. The last time I had a standard room, which was much better than this 'luxery' room. So the next time I will book the standard room. The only difference is the mini bar, which is empty.
easy and quick very old
It was only for 1 night, but the room was nice and clean. Breakfast was ok.
The breakfast is good. Rooms are outdated and need to be refurbished.
I would have appreciated some vegetable at breakfast.
the breakfast was really good,plenty of selection.The room was clean and spacious.The staff was very helpful.
Close to Efteling Park. Friendly staff. Cheap internet access.
easy to find off motorway
Great value for an excellent hotel. Friendly staff and we loved the breakfast.
the staff. the food and the proximity to Efterling lack of parking space in the evening. Smoking in the restaurant area
Quite place, close to my distant family No
The staff was great and so was the food. Construction madethings a little awkward. Plus I'm not use to the sidelanes.
Pleasant and accomodating Reception and Restaurant staff.
Requests were promptly handled by reception. e.g. When asked for a quiet & cold room, it was provided. Breakfast was good, but the tables were not cleared promptly. Information about breakfast & service times not available in room.
fantastic gourmet resturant that was worth the vist alone. Friendly efficient staff single quite small beds in an enormous room
Very Comfortable no
My room was large and very clean. The hotel staff were very friendly and helpful. In contrast to the hotel staff, the service from the restaurant staff, both at dinner and breakfast, was very poor.
Convenience to town center
Very clean, welcoming and comfortable The lack of sport fitness facilities
Pleasant cautious staff. Functional and comfortable rooms
It is conveniant to where I needed to go and the place is comfortable and the have BBC
The staff were exeptionally helpful and cheerful. The Michelin-starred restaurant was truly magnificent. No
After 2 weeks of hard beds and stuffy rooms - the room I had at the City Hotel had the best bed, great bathroom - large room in general and even being next to the elevator - I did not hear it. I had a great stay and would stay again. Nothing
the breakfast was great and the staff were very friendly
Central location and adequate parking Breakfast could have been better. Cheese slices were dry
Hotel was clean, spacious, and staf were friendly and helpful, I asked them to rent me a bycicle which they did. The breakfast was standard for Netherlands, if you dont like it you dont have to eat it. Dinner was excellent and restaurant is well worth a visit!
Nice room and location is good for the train. No, all good.
nice friendly staff, the waitet for us though we were a very late arrival. Our reason for chosing this hotel was that you are allowed to bring your dog. We were overall pleasently surprised with everything
Location, walking distance to train station, easy to find. No
Service Carbage bag lying in the elevator
The room was clean and the staff was friendly The breakfast buffet had a limited selection
The attention of the staff and excellent breakfast.
very clean room, nice location, nice staff! nothing
Pleasant staff, good breakfast (for extra charge), stylish decor, well placed for main sights staff were a bit disorganised, credit card machine out of action so had to pay cash, twin room in attic quite cramped with low sloping roof over one bed
Comfortable elegant modern interior. Hotel staff member very helpful in morning in locating a place we were looking for. More detailed advance information about parking availability/restrictions would have been helpful. Staff member not too clear about this on arrival.
A small hotel at a very good location, near the St Jan's cathedral. Beautiful building. The hotel has no parking. We phoned ahead to ask about parking and the staff informed us parking in the street next to the hotel was free during holidays. When we got a ticket, they refused to compensate us. Our room on the top floor was very small with a slanted ceiling and it had very narrow beds.
Friendly and great breakfast. Parking is far away and closed at 7 pm.
The apartment was spacious and had all facilities one needs. Services are on demand and up to date. A great hotel for a city visit! Parking is complicated. At night a nearby parking garage is closed, but parking lots around the city free of charge.
The hotel staff was very welcoming and helpful. The breakfast was delicious. The room was clean and it had a big nice bathroom. Not recommended in a hot season, as there is no air conditioning available (except for opening a window :) ).
The staff were helpful and provided us with a place to store our tandem (actually in their functions room). The bathroom was excellent. This is a good hotel for visiting the Hieronymus Bosch Art Centre and the town of Den Bosch. On the booking form the quoted rate did not include breakfast, but when we went to pay, it was included, which made this hotel very good value for money. We will certainly recommend this hotel to friends who might visit Holland.
Convinien do to the location in close proximity to the center . Friendly and helpful personal/Romi/. No parking avalable.On check out was charge for a second bed in my single room.In between that bed was taken duiring my stay to be use in othere room. Charge was drop and correct after i dispute that.
staff friendly, good internet, convenient restaurant room dirty, didn't replace soap etc in room for 2nd night, location difficult to find (not in city center)
Rooms quite noisy ! Hotel is simple, plain one. Not too luxurious, but fair for the price.
the bed was very comfortable the hotel staff did not speak english and there is a chance i got charged twice for my stay. The heat in the room could not be turned off and it was extremely hot in the room all night, i couldn't sleep.
free use of internet, large bathroom, basic coffee/tea making facilities and walking distance to the centre. Room was a little cramped and the breakfast was expensive so we did not have it, however the overall experience was very good.
Very friendly and homely
Nice comfy hotel in the centre of town and close to main station. The staff was very friendly and the room was big and clean.
the ease of access to both the town centre and the railway station
the beds were not good.
Friendly staff, Free parking places available, Only 5 minutes to the centre of Den Bosch.
staff were polite, and it was in a quiet location. It was fairly dingey, not spotless. Can't understand the owners allowing basic lack of cleanliness and neatness - some lights not working; holes in the sheets; walls quite stained; reception area was by the back entrance with a messy carpet (stomach-churning!) and supplies stored by the only stairs. If it was a youth hostel, I would expect it to be as it was. The only room left available for me was €111 per night excuding breakfast. Not worth it!!!