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Location and facilities were excellent.
Hotel is located in the middle of the city. Clean and big enough rooms.We had check in at 15:00 but were allowed to stay from about 8:00 (as soon as we arrived).. Small pool table, not the standard size and not enough space to play and move the stick. No fridge in the rooms. breakfast not so varieted with not so many warm food (I only saw bacon and eggs)
The location near to shopping and near to restaurants. An international very good breakfast with chamoagne. Our room was very hot and the cooling system was not so good.
Very clean and in the heart of the city centre. Easy to reach The room windows side on offices or something... vey close that I didn't feel "at ease"
quietness, roomy pay TV issue. There sholud be extra warning, if you start watch pay chanel. We accidentaly switched to pay TV chanel, was not intended. Extra costs.
Modern design and comfortable rooms. Location is perfect in the middle of Rostock and it is still easy to park your car.
The staff and location Some problem to understand to fin the hotel
Very comfortable stay pl. provided enternet free
The location is good. And the good choice of breakfast. 1) The bed in the room was a disaster. King size made of two mattraces was extremely not comfortable. 2) The smell of urine coming out of the toilet / bathroom. Even the closed door did not stop it. Obviously some kind of ventilation problem. 3) No mini bar whatsoever in the room. Not even the tea bags and the small kettle to make some tea.
location is quite good.
Location great, close to shops and our business partners. Basic kettle, tea, coffee should be provided. I have never been in a hotel in uk or abroad where this is not available. I object to paying 1Euro for half a cup of hot water! Staff in restaurant were very rude. We were kept waiting 15 mins to book in while the receptionist continued to take phone calls for the restaurant. Then each time we ate in the restaurant we were treated very poorly by the older members of staff, in fact one younger waitress seemed very embarrassed. We watched the service given to other foreign visitors and it was just as rude. So at least we felt better knowing we weren't being singled out.
We visited with family in Rostock. The hotel provides comfortable accomodations at reasonable cost. It is acceptable, not great.
The hotel was nice and close to the town and people very friendly. It needed to have more information on website to direct people to the reception in restuarant around the corner.
Nice room, good location, great breakfast.
The location of the hotel was great. The room wasn´t as nice as it was presented in the pictures on booking.com
delicious,hearthy and wonderful breakfast included, always sell it with breakfast check out 2 hours more until 12
Big room. Good location of hotel. Excellent breakfast.
Good location, great room, friendly staff, garage and nice breakfast. Nothing to complain..
room too warm asked for a quiet room. Got one at the street side where I was confronted with building activities of the neighbours until 1 am and starting again at 8 am. The reception told me afterwards that there are more quiet rooms (garden side) but not for one-night visitors. I recommend them to change their rules wlse I will not come back
The smoke odour in the room was quite heavy
High Standard, Perfect location, excelent staff, excelent breakfast buffet
Good breakfast. Clean, nice room with big bathroom. Nice personel.
Steigenberger rests on their laurels in Rostock, living from their name, rather than on actual service and quality. Our rooms were 35° when we arrived late at night as, despite having no air condidioning, no one had aired the rooms. The night manager and staff were very helpful, but we had the impression that we had to figuratively twist the arms of several of the day staff in the restaurant and at the reception in order to get any kind of service. Seems to have many new staff. There were two different sets of towels in the bathroom, something which can happen at home, but shouldn't happen in a 4star hotel.
excellent facilities, friendly staff and easy for routes to get about. no, it was excellent
Very comfortable rooms and excellent location. The hotel was quiet. The buffet breakfast was very good. Inexperienced junior staff in the reception and restaurant.
Nice - big room with wonderful bed - Thank you
The location at the Neuer Markt was excellent. It was easy to reach from the train station on either tram 5 or 6. The elevators worked well and the breakfast buffet was excellent. Umbrellas were loaned for a 10 euro deposit. The hotel facade was striking, and it was easy to pick out the golden sun from the steeple of St. Peter's church. The breakfast bouquet was overpriced, but there was not much else to chose from in the vicinity
Near town center Parking for car Small room No English-language tv news channel, Little info in English
When arriving at the hotel we had an automatic check in facility and did not see any hotel staff until the next morning at breakfast. We were allocated the top floor which had 65 steps with no lift facility. If we were an elderly couple we would not have made it up to our room. The room was small, clean and had a kitchenette. We had reserved parking, but this was not clear on our information sheet as to where to park. We did park our car, but on check out could have parked in garage, not in an open space in a lane way. The breakfast was simple and plentiful which was inclusive in the room rate. The difficulty in getting luggage from the designated parking area to the room - with the steep stairwell.
Good location for sigthsseing in Rostock and Warnemünde.Cosy and quite area without traffic.
Friendly staff. Very quiet. Nice rooms. Though located in the old town, it's a ten minute walk to the pedistrian street and another ten min to the restaurant and pub area near Doberaner Platz.
cool, not for me. ?
We were just overnight. Room was good, pillow was not a pillow :-)
Cosy, calm, good location. I have missed some information in English in the room.
Quiet room. Possibility of car parking. Cordial service. I would recomand it
It was nere the center and the room was big and a great toilett. And the staff was helpful. A bigger tv and that all the cannels was working. It was lots of stairs. Maybe a shower cabin.
Tidy hotel in city center, very nice staff. Room towards the street a bit noisy due to trams... slept good regardless.
Quiet simple hotel with reasonable rate. Very kind service even for those who don't speak any Germany. Separate areas for non smoking persons.
Nice staff, breakfast was great, rooms were quiet and clean and location is perfect (city center)
Great location, great staff. Super breakfast Parking was in their sister hotel across the road
Very good hotel, very nice and helpful staff. The hotel is situated in a nice place in the center of the city. Very good breakfast.
free breakfast, very good room rate.
I was transferred to Steigenberger, Hotel Sonne
The location and comfort. It was a great place to stay.
Die kleine Sonne is a very nice hotel in the center of Rostock. The stuff is very helpful an friendly. The rooms are very pretty and clean. Beds are comforable and the bathroom was modern and big engought.
Excellent staff (very professional and friendly), location and also services as they are part of the Arcona group you can access to the other hotel for wellness center.