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Friendliness and helpfulness of the owners and staff
Easy access from the freeway. The hotel is clean and the breakfast is good. Private free parking is near the hotel. The wireless internet works fine.
Small hotel with a lot of character.
Close to historic walled city of Rothenburg, but not in walled city (didn't have to deal with hordes of tourists. Clean, modern inside, outside designed to look older. Parking behind the hotel. Some staff were a little formal and stiff. Others were not however.
We had a great stay here. The hotel staff was very friendly and helpful. The location was great, right outside the walls. It is a small town so it was a very quick walk to the center of town. The free parking was also a big plus. The room was nice and good sized. The breakfast was good as well. Nothing!
This was a truly excellent hotel. We contacted the hotel to let them know that we would be arriving late due to traffic. So after a long stressful days driving it was good to arrive at such a great hotel; location, cleanliness, quality of the breakfast the friendly and helpful staff all made for an great visit and as we arrived late we decided to stay two nights. We could not fault this hotel and will certainly stay again Faultless
Big room, very clean and quiet, and excellent service. The hotel has parking and internet access, although in its web page says the opposite. The reception closes early, and you are forced to keep your room key with you all the day if you are planning to arrive late. Pay attention to this fact the day of arrival, to get there in time for the check-in.
The room was excellent. Very spacious and well appointed. The staff was very friendly and helpful.
Its proximity to the town (easy walking distance), the friendly, courteous staff It was a little bit noisy, being on a main road
This is a very reasonable hotel for what they offer. Absolute value.. I would recommend their hotel over their guesthouse- newer and cleaner. Located literally just outside the outer perimeter of this relatively small town. Free parking is a bonus. Strangely served cereal in almost flat plates and not bowls as one might expect. (I am nitpicking for lack of other negatives)
fast internet in the lobby no internet in the room
Good location, large room, good price, excellent breakfast. No
Good room, spacious, very clean, everything new. Good location, very close to one of entrace gates to the old town, just a few minutes walk from the old city hall. Breakfast somewhat limited, just basics (a couple of bread types, cheese and ham, eggs). No cakes, candies,etc. Our room was close to the elevator and stairs access of the floor, so there was some noise. This was just a problem in the first night, when there was a group of noisy teenagers in the same floor. In the second night they were gone and we didn't have problems anymore.
It's staff and location
Perfect location within the city walls to walk around and see everything. The best Xmas store in the world is next door. Even though our room was very comfortable the room had an odd (or old)odor about it, as if the windows had never been opened.
Good location, good facility. I think this hotel itself is very good, but compare to another hotel in this city, it is a bit expensive, cost performance is not good. The other was much better for me. If tea maker is equipped, very useful.
location, sitting area,piano music with coffee,parking valet,large bathroom,view no free wifi, paying for breakfast,
very good location
location excellent no coffee/tea service in the room
Everything about this hotel is very good. Could not fault it at all.
The customer service was excellent. I had an outing planned for one day of my trip and the packed a meal for me to take with me that was wonderful. They went out of their way to make my stay enjoyable. The room was amazing and furnished beautifully with antiques. I highly recommend this hotel.
excellent location. breakfast was very good, service was very good did not have in room coffee and tea
The hotel indulges you in the medieval times with its classic design, furniture and decoration, and also it matches well with the place Rothenburg. It's a very romantic place to stay.
friendly hotel staff, good breakfest
Location was wonderful. The hotel had a nice atmosphere and the room was cozy. The shower was a little awkward.
Great location near center of town, had off street parking No one to help with luggage
Good for visiting the city
The location was excellent and in walking distance from everything
Absolutely splendid hotel, and wonderful staff. as a non smoker, would prefer if towels did not smell like cigarettes. but, still would highly recommend this hotel.
Spacious rooms, excellent location, good quality breakfast One bedroom smelt of tobacco smoke
most of the staff was very nice. The room was very clean and cozy. In a great location.
Very friendly and welcoming hosts, helpful with suggestions. Comfortable, large room...unaware other guests staying in hotel until breakfast. Excellent location within town walls. Would recommend highly for stay in Rothenburg.
Wonderful large room in center of the old town. Good breakfast and helpful staff.
How friendly and personable the staff was. They did everything to make our stay comfortable.
Very friendly staff and excellent atmodphere
Excellent Retaurant food and breakfast
It is a charming hotel in a romantic city. A welcoming staff and a good restaurant in the heart of the city. The parking lot is two blocks far from the hotel.
Friendly staff ! It was perfect !
Front staff is very kindness. Comfortable big room, quiet position, great restaurant for dinner. .Safety parking at hotel garage.
Dinner menu was good, including menu for children. Breakfast buffet was included and had a nice variety. Dogs are allowed (6 Euro per day) -- even big dogs like our Boxer -- in the rooms and in the restaurant. Parking was relatively inexpensive (6 Euro) per day (approx 200m walk from hotel).
Location was ideal. Parking options available through the hotel. Staff was friendly and helpful. Rooms were spacious and clean.
Breakfast buffet was great, great location, Old world charm. Water pressure and temperature of the water during a shower was a real challenge.
Thee Management and Staff couldn't have been more helpful. Everything was done to accomodate my Disabled friend. Thanks to all. No Main ceiling Lights?
The restaurant and breakfast were both very good. The heating was a tad ineffectual, the restaurant was closed for dinner whilst we were there and the internet service did not work at all.
Excellent food Slow service at the desk
Nice atmosphere, friendly staff, good breakfast My friend's bedroom appeared to be above the kitchen and she said it was noisy
The location right outside of the Rothenberg gate was excellent. The bed was very uncomfortable...worst in all my travels. The front desk staff were too busy to help us, except for handing us a map...that was about it. The breakfast was great and the servers were excellent.
Before booking at this hotel I had viewed some pictures of the rooms.the room I stayed had nothing to do with the pictures I had seen.it definetly belonged to a 2 stars hotel and not to a 4 star one.when I complained ,I was told that the room I had booked was a cheep one of 99 euro and they had upgraded it and they had given me a bigger one with a third bed because I was travelling with my 4 years son (I had informed about the child and I had not asked for extra bed).comparing to the other rooms I saw ,the one I was given was poor and cheep decorated and it had nothing to do with the traditional hotel I had seen.they probably thought that 99 euros were not enough for a decent room or they wanted to book directly to them.
The Mittermeier Restaurant was excellent. The breakfast buffet, which was included, was delicious. The dinner that we experienced was gourmet excellence.
The restaurant was excellent. The bed was not comfortable.
Every room is decorated differently, like a modern B&B. There was a great breakfast buffet (included) and a wonderful gourmet restaurant (also an Italian one which I didn't try). It is also very conveniant being being about 200 meters from one of the city gates. Everything was great
Very nice place to stay. Rooms were very large. Comfortable. Close to the city center. The price increase for the second night, after reservation were already made at a different price. Would have much higher rating overall if the price did not increase quite a bit and there was one very rude staff member.
The hotel was convenient, cute and with very friendly customer oriented staff. There was a minor negative point with a little dust on the floor under the bathroom sink. The only reason I mention this is so the hotel staff can correct this situation in the future. I still rated cleanliness excellent for this review.
Excellent rooms and antiques in the reception areas.
The location was perfect and we had a great view. The beds were not very comfortable, but this hotel was a great place to stay and I plan to stay there again.
The children had a great time playing with the Wii and the pool table, our room was huge with fabulous views the staff were very friendly. We would have liked a shower in the bathroom.
If you could provide more pillows and wash clothes - it would have been perfect...
The location of the hotel and the view from the room were great They were in the process of renovating the hallway
we really enjoyed our stay and even extended it for 2 days. The staff was excellant. The location was perfect. The room was very good. The only negative -there was no wi-fy in the rooms.
The hotel was convenient to walking in the town. The kids liked the two bedroom feature. The bathroom was shared between the two rooms. If we had only booked for two people we were wondering if the bath would have been shared. There was no mention of this in the information. The hotel was undergoing some work. It was not noisy, but everything was outdated and not in an antique way.
The staff was very friendly and the hotel itself is very picturesque. One morning the bread was moldey and the fruit salad everyday was poor quality (canned). The rest of the meal (and stay) were just fine.
Both exterior and interior design is great. The hotel restaurant does not open for lunch and dinner during our stay.
Location, breakfast and view from breakfast room was fantastic. Also, the hotel staff were amazingly friendly. When the gate we needed to get through was closed and we had to find another, the manager met us in his car and had us follow him there! The only think I didn't like were the beds. They were a little hard but everything else was so fantastic that it more than made up for the beds.
The breakfast was fresh and the view from the dining room was so worth staying here. The bed was comfortable...I have fybromyalgia, so this was important to me. The hotel is very central and while we had issues with the cleanliness of the hotel, the location was great. Parking is close by and easily attainable, and private for hotel guests. We were able to leave our car while we walked through the town after we checked out. The bathroom was awful...cramped, no proper shower, dusty and non-private...it's just a cupboard with a sliding door. The decor did not match and the color scheme was ghastly. The silk flowers on the table were old and dirty. The skirting on the bed was stained and looked old. It needs a lot of work and attention. The dining room buffet area was being renovated while we had breakfast.
It was absolutely authenic and the service and accomodations were superb.
This is a very charming hotel, but our favorite part was the breakfast - the best we had on our trip. No.
The hotel renovations were perfect. They updated the rooms without taking away the 13th century ambiance of the building. The rooms are huge with bare wood floors. The hotel location couldnt be better.Close to the marktplatz. And if you love italian food, be sure to eat at Roma's. Be prepared to wait for a table, but the food is spectacular. The breakfast buffet is described as extensive, but it wasnt!
Wonderful location in a beautiful old walled town. Great shopping in interesting venues. Lovely countryside.
The atmosphere is really great My hotel room did not have a minibar.
Old. but very comfortebale, disigner hotel. I like very much this place - the hotel and the city. no
Really in down town. Staff very friendly and realy life their lifes for the hotel. I would say that the breackfast could be better but was reasonable.The hotel inside and outside is marvelous... As I sad before the breakfast was ok
I loved the friendliness of the hotel staff, the hours for check-in (up to 2200), the modern spacious room, the new bathroom, the location of the hotel, close to the marketplace and the garden area. This hotel was one of the best I've stayed in. NO
The location was perfect, close to the town center and the staff was great- they spoke excellent English and were able to assist with directions. Not one thing!
The hotel lobby room and dining area is lovely and very comfortable, the bathroom in our room was beautiful. The decor of previous centuries is enchanting. And the location is superb.
The hotel was beautifully furnished. I very much liked the fact that it was converted from an old building of over 500 years old. If you look at the hotel website you can see the furnishings of each of the rooms, which are each of a different style. I stayed at the Golden Apple room which overlooked the church and the street (very quite at night as the town feels pretty much desserted after dark). The bathroom facilities were excellent. The young lady who was at the front desk was great and was extremely friendly and helpful (sorry I do not know her name), but she made it quite a great stay for us. Highly recommend this hotel. The breakfast was delicious and there was a wide selection (you order from the menu). Instructions for using the internet service was not very clear. You need to get a cable from the front desk as there is no wireless. Not a problem if I had asked at first.
This is an exellant hotel offering 5 stars quality. Located in the very hard of Rothenbourg. A brand new hotel build in a 800 years of historical building. Very nicely decorated rooms. Clean and confortable. One of the best we stayed in Germany. Hope to stay there again soon.
Even though the breakfast ended at 1030, and we were late checking out, the hotel had the cook wait for us, until we checked out at 1230, and then surprised us with a delicous breakfast.. Amazing! We never expected such generous and thoughtful service. Exceeds Expectations! nothing.
Very very comfortable. Extremely friendly staff.
it's a perfect compromise modern/medieval. So elegant and confortable. it's also brand new, just open a few months ago.
Wonderful friendly staff! Great breakfast with amazing view from dining room, unique and beautiful room, walking distance to everything, very close to Market Square, parking next to front door twin mattresses on that beautiful double bed, no shower door or curtain
Warm and luxury hotel, feel very comfortable. Delicious breakfast.
The hotel was fantastic! It was by far the best hotel I've seen for under 300 euros a night, and the rates were far below that.
The best hotel of all romantic route. Giant room, excelent internet, excelent employees, excelent position and a beautiful garden with a soberb view. O melhor hotel em que fiquei na rota romântica, mesmo sem elevador. Funcionários simpáticos e prontos para ajudar, localização excelente, café da manhã excelente, vista para o rio, sem dúvidas, o melhor quarto (o maior também) e hotel. Tudo muito bem conservado. Everything magnificent. One of the best hotels.
Wonderful hotel in ancient building, fabulous location next to best sites. Staff was cheerful and helpful. Surprisingly easy to get to once you get used to driving down narrow medieval streets. We were given a terrific room. Nothing- a highlight of our trip.
Location was magic. Breakfast looking over the wall of Rothenberg was amazing.
The location was ideal. Remote enough to be quiet but yet right in the old town of Rothenburg and easy walking distance to everything. Very large accommodations for a family of 4 or 5 with a ping pong table for children to enjoy. Breakfast room with a beautiful view.
The rooms were wonderful, the staff was very helpful and the location was fantastic.
The room was awesome, with a nice view. Bathroom had a nice tub. The breakfast was good and the hotel is really cozy.
The silence of the room and the breakfast.
We had an amazing view of the valley from our room. The shower had great water pressure and plenty of warmth. The breakfast was okay but not up to standards of hotels of this class that we'd stayed in before. They had only one person working in the breakfast room and although she did a pretty good job she was so busy that she probably only did half the job she could have with another person's help.
Very good hotel, excellent service, good access,...
The fact that there was an excellant Bar & Resturant in the Hotel, Food & Drink where reasonable priced. As with Irish Hotels - 3 Star to 5 Star, there is always Coffee & Tea making facilities within the room. This is something that European hotels typicaly don't offer which is a shame.
Very spacious room, great breakfast buffet. There is a charge for a car park on site, this should not be the case for any 4 star hotel which charges EUR 130 per night per room. Also, the beverages in the room were stupidly overpriced. Needs new approach to traveling families.
A very pleasant place to relax after a long car journey No
very quiet place at countryside on our way from Prague to Paris and also a very safe indoor car-park useful when your vehicle is full-up going to holidays
Nice hotel with very convenient location for those who travel by car. There are two options for car parking, including one free of charge. Spacious 'garden view' rooms with the balcony. The English speaking hotel staff is friendly and helpful. Free of charge computer with Internet access on the ground floor. Good restaurant and bar facilities. Everything was good for us.
Very convenient to the Town Square and the Christmas Market shopping.
Wonderful, friendly staff - so helpful with all sorts of things, great location, good restaurant, very well cleaned, nice bathroom
Unfortunatley it looks the sound proofing features of the room is not so good. We could hear the conversations or tv sounde of the next rooms.
the staff was helpful and polite but the bed was very uncomfortable. Also the housekeeping team starts knocking at your door early in the morning.
People were extremely friendly and the room were clean and very old world German. Have to pay extra for an egg ? Breakfast could be a little more expansive for the cost. Hotel garage is a couple blocks from Hotel.
I liked the freindliness of the staff. The food in the restaurant was very good.
Good food Squeaking beds made sleep difficult
All of Hotel staff was very kind even for family like us with small children.
Fantastic hotel, very clean & located in the heart of Rothenburg. We enjoyed ourselves a lot and the staff was very helpful, courteous & professional.
I liked everything. Very nice welcomin. The breakfast was good. The room clean, spacious, very classy. None
Very clean, in a great location, and overall nice. The beds though two twins pushed together we're comfortable and sheets were very clean. Very little parking! We got there about 8 at night and the parking was full (they maybe have a dozen spots in front of the hotel. You can find parking but if you get there later just know you will most likely be driving around to find a place in the street. Secondly, WIFI iSN'T COMPLIMENTARY . They have three separate plans, one hour, two Hours or 24 hours that is around 20 something euro's. Beware of it list
Wonderful room overlooking the towns medieval walls. Was given new room which was very modern and warm. We visited in November. Reception staff were polite but could have been a little friendlier and warmer I thought. But we had been staying in local Gasthaus in Germany on this trip run by friendly familys.
Great location. Easy to find. None.
the ambience of the hotel when first seeing it from the outside was great the staff were friendly the location perfect for our visit
THe Prinzhotel was excellent in more than one way. It is well located within the city wall, close distance to the center and one can just walk all around even at night. The staff was very nice and helpful, they were asking for me when I did not show up for breakfast till the last minute. They wanted to make sure that I do get breakfast before they close, that was very thoughtful. Also, the rooms are very cosy with nice furniture and windows you can open. I really liked this hotel and will surely return there for Christmas.
Charming hotel adjacent to the old wall. Nice view and newly decorated room. Close to all attractions but still in a quiet location. No breakfast. But there are several bakery nearby.
Hotel was quiet, room spacious, furnishings and location excellent. Rothenburg itself was fascinating, the people friendly, and a photographer's delight. Room temperature too hot at night. (a problem we found in other hotels also). We would have appreciated tea and coffee making facilities.
big room it's too expensive compares with local hotel price that we found from at information center, kinda cheated. The room is very clean, confortable with big bathroom, but no breakfirst, the view was good, and if you can accept this price, I think it's ok to stay there.
Good location. Free parking but space limited. This should be reclassified as 3 star. It does not provide dinners and breakfast was mediocre and not comparable with other 3* hotels I stayed at on my trip. Room facilities are only basic (no bathroom toiletries, no paper/pen, not even a 'do not disturb' label to hang outside door). One does not expect such rationing at a so-called 4* establishment.
A very beautiful hotel that is modern, clean and yet historically preserved. Our rooms were as nice as any I have stayed in throughout Germany. There was WLAN thoughout the hotel, however it was not free as many hotels provide today. None
Staff was very friendly and helpful. We were traveling with another couple and they put us next to each other with a shared terrace. We spent every eveing out there enjoying the quite and the wine.
The Hotel was great for an overnighter with a family of 4 to the beautiful city of Rothenburg. The room and the bathroom was a nice size for 4. I think we enjoyed the location and staff the most. Everyone was friendly and the Hotel was minutes away for the Markt Square, but not on a major walk way. Still trying to get used to the beds! A little hard for me.
Very quaint hotel in a good location. Nice staff and very clean.
Location We had seperate beds. Would have been nice to have the option of a double bed.
Postion and cleanliness
traveling trough Breakfast
Very convenient to include the underground parking. The hotel is in walking distance of everything in the Altstadt. Easy to depart and get on to the Autobahn.
Location was great to the center of town and to get by foot. Upset that they didn't post the fee for the dogs on the website instead of saying "charges may be applicable".
excellent facilities and staff. good condition of room.
This hotel was easy to get to. It had large rooms and a modern bathroom. Onsite parking was available. The ease of registration and paying. meal was not included in the price though this was minor though.
hotel sataff and the location of the hotel
The staff is wonderful. The location spectacular. The food 5-star. No!
Very large unique distinctive rooms.
It was an all around great place, except for parking in the inner city, but can easily be arranged without any issues Stay was too short
Everything. Great staff. Great food. Great room. Great location. We will return. no
Staff was amazing! Wonderful people. The food was excellent. Everything was spotless. The location was absolutely perfect. Breakfast was very nice. Bed was so hard! The room we had was of a modern design that did not fit with the design of the hotel or the idea of what we expected in Rothenburg. We expected much more for the price.
Three of us had 3 rooms and spent 3 nights. What's not to like about a hotel that was built in the 13th century and still includes all the modern conveniences. The rooms were spacious, clean, and in great shape. Breakfast was also great and the staff was very helpful. Thank God they wisked the car off to some parking place and returned it on command - since the town is ancient with streets that weren't built for an A6 Audi station wagon. It is right in the middle of this great town, so no need to drive or hike a long distance to see it all. The keys for the room doors are relics of another age - hard to get to work; but a minor inconvenience in the scheme of things.
Location in the centre was excellent. Parking was limited but acceptable given the location.
very clean, comfortable and a friendly staff. the breakfast buffet was excellent,, too.
This was the best hotel of our Germany trip! Everything about it was wonderful - location, rooms, service, staff, breakfast buffet. There was nothing that wasn't just adorable about this hotel. Attention to every detail. Andrea at the front desk was great and even gave us a Schneeballen gift when we left. We would recommend this hotel in a second and return if we were to return to Rothenburg. Nothing. Everything was fantastic.
The staff was excellent and the food in the restaurant was also very good. The beds are really very firm and I had a hard time sleeping comfortably.
Breakfast was good. I could park the car after checking out. It was helpful for me.
The hotel has a convenient location- 2 blocks from the entrance of the old town of Rothenburg. We could walk there from the hotel. Rooms were clean and sufficient for our use. There is also a nice restaurant and breakfast is included.
lokk at old town inn the city
Staff were extremely friendly and helpful. Food was excellent
The staff was so nice and friendly and the room was so clean and comfortable. The food was delicious. I couldn't have ask for a better hotel. wonderful!!!!! The location to the shopping area was great.
it was good for Family room. we were 4 persons including two children. it's little bit far from the city center.
it's nearby the old and attactive castle. bath area is too low to stand up. very poor internet signal in top floor.
Room was very clean, breakfast nice. Convenient location, easy access. No elevator
Great hotel, clean, easy access and parking Not as close to beautiful downtown as advertised. Bit of a walk for family.
Very easy to find. The staff were helpful. The family room we had was big and comfortable. There is also a good sized carpark.