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Friendly helpful staff, comfortable rooms, decent food, well situated for Loughborough First stay in bika was quite noisy, maybe due to proximity to bar. Would not book that again. Second night in louis was perfect. Would book again.
Great food and excellent service Room rather dusty
Staff fre wifi free water in room Electric heater worked intermittently and inspection overdue main light in bathroom not wotrkin carpet dirty footprints no napkins offered in the bar
The room & the atmosphere No
Warm welcome. Spacious room. Dinner main meal very poor (both our meals). Based on other hotels I have stayed at, this is over-priced for what it is.
friendly and hospitable staff
Nice rooms, ours was facing the garden at the back. I like the quarkiness of the rooms. It was good to have a restaurant in the hotel and the food was good. The staff were friendly. Also, it is located in a nice village, 10 minutes drive from Loughborough, which is where we had to be one early morning. Not much comes to mind. A little gripe: we appreciated the Molton Brown toiletries, but only one little bottle of shower gel?
Readiness of staff to meet our needs. Small bathrooms and noisy plumbing.
The Hunting Lodge was comfortable and well situated for our purposes
Food very good and value for money, and served in very nice dining area. Staff very helpful and attentive. Great choice of real ale in the bar. Room comfortable and quiet. The room was very dark - (Fagin) - understandable as a result of the dark red colour scheme. However, couldn't even see into the wardrobe - needs far better lighting options - understand that other rooms don't have the same issue.
nothing room not allocated as reqeusted, no tv signal, single bed, poor food
it gave the feel of being a long way from anywhere even though it is handely located for a few major cities! The recption area when you first arrive is not obvious it is not clearly signed!
service from staff was great, food was nice, room warm and cosy if little small, nice area for walk next morning. could hear noisy cooling fans continuously, a bit like being on a ferry so after a while you forget them.
Building and surrounding scenery. Breakfast service was a shambles. Rooms were too small.
The room was fine The food was dismal
Very helpful staff in the hotel section. Clean, well presented room, warm & inviting. Tasty food in the restaurant. The service in the restaurant was a little slow, and we chose not to order desserts after waiting for over 20 minutes for our plates to be collected from our main course.
Very helpful staff. Restaurant very popular with a good atmosphere Food not always very hot. Bathrooms a little tired.
Very helpful and friendly staff. The bath had 2 very black patches of mould in the corners near the wall. Very much in need of refurbishing.
Decent size room with a comfortable bed, well away from noise of wedding reception and bar area Tired decor in bathroom, and damp smell in corridor leading from reception to room
The restaurant - lovely atmosphere Heating was on a bit too high for my liking, but it was tolerable.