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There is nobody at night in the reception, I had a key problem and couldn't access to my room. I had to find an other hotel to stay for the night. In the morning I came back, they appolagized several times and pay my money back that I payed for the other hotel.
The big space of the room.
super location, easy access to train station and down town.The room was very comfortable and quiet.
Every things were good in your hotel.The best thing is so much quite . nothing
The hotel is very very nice. The rooms are very comfortable and really value for money. The staff is very friendly and look after your needs. I can really recommend this excellent hotel.
Excellent location - close to the rail station and city center. Decent and ample breakfasts. Quiet despite being close to the station. There was too much smoke from the bar area, which polluted a lot of the surrounding lobby and dining area. The cleaning of the bathroom was not as careful as it should have been. The wash cloths were not replaced after the first day.
One could not say the facilities are acceptable in term of space, cleanlessness etc... ...but when we arrived, our reservation had not been took in account, which forced us to an hour of argument with the uncompetent doorwoman who could not speak english, and an awful manager who hanged up the phone because we were "calling too late". Finally an helpful gentleman who could speak german with both of them helped us out of this situation and agreed to let us get the last room avalaible. Before booking in this hotel, one should also know "close to the station" means facing it, which also means you will hear trains quite loudly all night. Flight away, fellows...
Close to the station and therefore easy access to Zurich or Berne or anything inbetween.
Perfect location in about 100meters from Olten train station no free wifi connection.1 week costs 45CHF
good rooms, very clean rooms, a good breakfast No reception at nights
Location and very comfortable rooms
Nice big rooms, and clean. Didnt worth so much money for such a location. It is in a small village between Zurich and Basel where you cannot find anywhere to eat except from the hotel.We arrived Sunday afternoon and there was anybody in the village and except of that the receptionist didnt speak any English. But the worst was that it is near to the train station and every 5 minutes a train was passing by, and every half an hour the bell of a near by church was ringing. It was horiible to wake up from 5.30 in the morning beacuse of that. Thats why we dont believe that it worth so much money.
Availability of a gym / exercise room. My room was made up every day even though I put the do not disturb sign on my door when I left for the day.
people was kind noisy, without airconditioner, expensive for value, I do not like recommand this hotel
Kindness of people, comfort,
excellent bed, we were on tour, so only sleeping and go to the next location, nice hotel also for kids (8 months and 3 years).
good situation when driving to South of France price -room per night and breakfast seperated (expensive) + parking extra roomprice all included would be better
It was conveniently situated near major motorways. The bed and pillows were comfortable, little else. It was a 3 star experience, at best, with 5-star pricing. Everything was extra even car parking. The Panoramic views were reserved for the expensive restaurant, not the rooms. The bathroom was 1970`s Holiday Inn, plus mould between the tiles.Despite my high price, the Hotel was full of bus-parties from Spain and Italy...contradiction?
Extremely spacious and very well equipped rooms, everything you could possibly need down to a pair of slippers! Very friendly and helpful staff, any problems/requests were dealt with immediately, (though the only problem we encountered was that the safe in the childrens room needed resetting to be able to use it). Really good restaurant(s), fabulous food, great atmosphere. In the 'hotel policies' it states that a 'wireless internet hotspot is available in public areas and is free of charge', this is not strictly true. The 'free internet' is one work station in the lobby, if you tried to log on to the wireless hotspot with your own laptop, it came up with a webpage asking for payment and it was quite pricey in my opinion starting at £5 for an hour. No matter where I've stayed, from budget hotels to 5* hotels, there's never enough milk, coffee and sugar for my liking. The only other bad point was having to leave!
Location, near motorway. Comfortable rooms/beds. Different restaurants and bar, visited not only by hotelguests. Great breakfast.
Staff very helpful and friendly, excellent facilities for families and great family rooms. Very child-friendly. Clean, modern and updated. Great stopover on your way to/from Switzerland.
The hotel location requires you to have a car. Traveling by train or bus could be a little bit difficult, however hotel is really nicely located. Only once happen during our stay that room was cleaned so-so.
Extremely spacious and very well equipped rooms, everything you could possibly need down to a pair of slippers! Very friendly and helpful staff, any problems/requests were dealt with immediately, (though the only problem we encountered was that the safe in the childrens room needed resetting to be able to use it). Really good restaurant(s), fabulous food, great atmosphere. In the 'hotel policies' it states that a 'wireless internet hotspot is available in public areas and is free of charge', this is not strictly true. The 'free internet' is one work station in the lobby, if you tried to log on to the wireless hotspot with your own laptop, it came up with a webpage asking for payment and it was quite pricey in my opinion starting at £5 for an hour. No matter where I've stayed from budget hotels to 5* hotels, there never seems to be enough milk, coffee and sugar in the rooms for my liking. The only other bad point was having to leave!
The staf is friendly and helpful The room is bit hot - the fan is a bit slow
good access from motorway and quiet location good convieient stop at a budget price
Helpful staff at reception, good location.
Easy access, cleanlinesss, worth the money, good clean shower room, good for late check in and early check out No
Clean and comfortable hotel with easy parking and close to main route
The restaurant staff were very pleasant & efficient. The Reception Area was full of cigarette smoke which was very unpleasant & difficult to avoid. The Receptionist advised that Internet access could only be bought in 1/2 hour slots and that I would need to buy 6 of these for 3 hours. When I accessed the Internet, I discovered that there 24 hour access could be purchased far more economically.
Restaurant was good quality The staff were very direct and not at all friendly !
Excellent hotel and very clean and friendly. Good food in the restaurant. Overall excellent and very quiet and a lovely location.
My reservation was exactly as I wanted. My special request at the restaurant was gladly accepted. Everybody seemed to be in a happy mood all the time.
Excellent food, except for breakfast; otherwise the hotal was basic
Very friendly service, quiet, relaxed, nice room
The beds were very comfortable, staff really helpful and the food superb
This hotel is giving you a "home feeling". Excellent restaurant service with a good wine list.
Perfect hotel when underway to Italy!
Perfect location for an overnight stop en-route back from Italy to UK. Rooms have been upgraded since our last visit and reflect a good standard of comfort. The restaurant is excellent albeit quite expensive. Breakfast also very acceptable.
They serve very good food and wine.
Nice staff, clean and spaceful room, I can only recomend this hotel.
Large room. modern facility. Hard to find. out-of -the way
The excellent service I received from all levels of staff.
Clean, very nice and spacefull rooms, nice and helpfull staff and pleasant restaurant downstairs. I loved the breakfast outside. Good value for money.
Nice and easy to use, Friendly atmosphere
big room but very pure furniture, corridor smell
Hotel staff. Breckfast and restaurant are very good. External noise due to civil works just outside the hotel. Car parking is too expensive.
Very impressed that a fan was available as the weather was very hot. Most hotels in Switzerland that are not air conditioned do not have fans available. It was a 'life saver,' thank you very much. I also liked free internet access - this is crucial.
accessible to the train station no aircondition. It was very hot in the summer.
The hotel was very clean and tidy, the room a good size and the breakfast provided lots of choice. The location is convenient, just off the motorway and a good stopover if crossing Switzerland. Not really a complaint, but when we arrived there were no staff present at all, just an open door with a table where the room keys were laid out and a piece of paper listing guests names to tick when they arrived - a little disconcerting!
Very pleasant staff, immaculately clean throughout, and a wide menu choice of food in the two restaurants. Good venue for a nightstop en route through Switzerland, as convenient for the nearby motorways Good value for money taking into account the high cost of all Swiss hotels. However, the spotlessly clean rooms and bathrooms are small, and without individual bedside lights, which seems odd!
It at well managed hotel, all works good. No bad points to report.
The staff was very nice, and they could also speak some italian. The rooms were perfect and well equipped. There was just one blunkett in a double room.
Very clean, convenient location. restaurant is overpriced. Staff don't speak english, french. Only german.
Courtesy of staff, comfort of room, ancient building, easy access, good breakfast, very high ratio quality/price
Friendly and welcoming, excellent dinner in the hotel restaurant. N/A
Friendly and pleasant staff. Good sized family room.
The friendliest of welcomes and a very good restaurant and excellent service.
We have stayed in this hotel a few times now and have always found it to be very friendly and comfortable
location near station limited facilities open when I was there
Central point , close to trainstation. Overall quality of hotel. Sunday morning at 10:30, when checking out, I had to wait at the deserted receiption for about 10 minutes. That for the above "FAIR".
Closeness to the station. Wasn't aware that the reception would be closed (from 18.30) as the Booking.com website shows check-in until 23.00. Arrived at 19.45 and after a slight panic found a letter with my name on it with instructions on how to get in which in fairness were good and detailed.
Very comfortable well appointed room Could have done with a restaurant
Large size room. Near to station Shower lukewarm. No bath. No evening meals available.
Closeness to the train station, spacious, clean. Only the fact that there is no fridge in the room.
High standards in every way.
The room, the breakfast and the convenience of being 2 minutes for Olten station are exactly what I need to break a late journey to Zurich. The system of late arrival works well. Perfectly satisfied There was nothing I did not like.
Central location, excellent value, spacious room, quiet location
Great hotel, great location, friendly personel but way too expensive for the service.
Hotel staff were excellent. Friendly and very helpful. Went for powerman duathlon and were happy for bike to be in room or had a place to store them. Put on early breakfast from 0500hrs on day of race. Spoken numerous languages. Provided maps and directions. Hotel only 5 mins walk from start line. Very central and 5 mins from train station Expensive for what you get at £100+ per night for b+b. No tea or coffee or kettle in room. No restaurant and seemed limited in town for food
Friendly and helpful staff, good location Didn't like the fact that we didn't have a double bed only two singles pushed together
The location, the restaurant, the swimming pool. Large breakfast room, but the table organisation is very much orientated towards the guests on a Health & fitness stay. If you're just staying for one night or so, you'll end up having breakfast at a crowded table while almost all other tables, labelled as "reserved", will be empty. Not nice.
It's in a fantastic position with great walks from the doorstep. All the staff were extremely friendly and helpful. The only thing I didn't like was the window between the bathroom and the bedroom; if you went in there of an evening you ended up waking your partner with the light, but this would be the only negative comment I could make. A blind or curtain would make the difference.