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The Holiday Inn Berkshires allowed me to check out late.
Clean, comfortable, great staff! Leaving!
The location to attractions was excellent. Lighting in the bathroom was awful. It was also nearly impossible to turn on other lamps in the room-the pushbutton switch on all others was nearly impossible to press. There was no a/c in the fitness room, and since the weather was so hot, I was unable to use it-very disappointing. When I questioned the person on at the front desk, she said it was "up to code" and "the hot air is pulled up to the ceiling by the box fan on the floor" She did not really even apologize for this situation- I would not choose to stay at this property again.
location - great restaurant choices within a block. Beds and pillows were extremely comfortable. Good range of very soft, to some-what soft pillows. I would have like to have been able to open the windows for fresh air.
Cookie-cutter, but clean and comfortable. McNews for free. Thin walls
not much I did not like the pillows, the smell in the room, the noisy ice maker, the nasty staff in the restaurant.
Staff earnest and friendly Fitness room had limited equipment
Nice place, great little town. MassMOCA museum is world-class. People are wonderful in hotel and restaurant breakfast is always excellent. Servers really nice. It's NBD, but plastic cups for drinking in room.
No frills here, but it was exactly the clean, comfortable, updated room I was hoping for. No surprises and close to Mass MOCA and a great restaurant.
staff friendly and helpful. Key pass didn't work intially and when I called front desk someone came up right away. Coverlet on one of beds seemed dirty. Wish pool was on main floor and not basement.Wish got a free breakfast with stay.
Nice size beds. Clean and quit environment. Good breakfastchoices. Good to stay in with children under 19 - good proce
I like that the pool was open even tho it was january. Loved the room set up. Lover the staff, very friendly and helpful. Did not like how there is nothing around there. I'm use to seeing alot around me. And there was not much to do around there if you are not into art. The contemporary art museum was right in front of the hotel, but other than that, there is not much to do. The drive from new York was very nice. Middle of nowhere.
Not far from Willmington, staff was very friendly. The hotel room was very cluttered, and not as clean as it could be. Could barely walk around the bed. Only soap was liquid dial. We stayed up stairs next to the breakfast room & could hear quiet conversations in the am.
We liked the convenience & price. The shower never got hot.
Clean, nice man at the front desk. I kept waking up because the heater was banging and tapping all night. They did construction on the outside of our room at 8am. Very strong smell of perfume/cleaner in the room. We had a small room with an attic type cieling because we were on be second floor.. Not sure how the rooms downstairs are.
The staff were excellent, breakfast was tasty, and the central location to good food in Wilmington was perfect. The rooms were a bit chilly for the winter. Heat in the bedroom did not work well, but we managed. Also, the driveway was tricky to drive up, especially with a decent layer of snow on it - but again, manageable.
(Hotel employee) is a great host and definitely passionate about his work. Thanks for a great stay!
Hotel Employee was very accommodating. The hotel is very beautiful and well maintained. Nothing.
Everything was perfect.
The staff were so helpful. The motel room was clean, bed unbelievably comfortable...Owner deserves great success. The motel is getting a makeover and Jim is doing an AMAZING job. He is genuinely interested in making your stay memorable. The views are inspirational....A little bit of Heaven. An added bonus is its majestic sunrises....You know how the saying goes, "It's great to be home?" It's not!!! Wish we were still there...Can't wait to go back again and again.....