Cons: I like the flexibility of the staff re changing seats.
Ground and air staff were very friendly
Flight cost was cheap
May 08, 2016
Cons: Everything was good except for the food. It was average
Jan 02, 2016
As usual cold, and needing improvement in various
Pros: Still an affordable choice to fly from Brunei direct to Australia.
Cons: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind.
The TV screen has no angle adjust - problem when the passenger in front recline the chair.
Cover for toilet seat does not stay when opened - keep falling on the user.
Food was disappointing. Served rather late. Need more enthusiasm in the service.
Service as usual cold. They need training in hospitality.
They ran out of the health check form - obvious lack of attention (ignorant) in service.
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