Pros: Still the most economical choice to fly from Brunei direct to Australia.
Cons: The chairs stuck and you need to be powerful to lower it. In need of maintenance.
Staff were cold. Lack enthusiasm to serve. In need of hospitality training.
A fuss free night flight
Nov 17, 2015
Pros: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.
Cons: On this flight, honestly cant think of any.
As usual cold, and needing improvement in various
Posted by: Anonymous,
Jan 02, 2016
Pros: Still an affordable choice to fly from Brunei direct to Australia.
Cons: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind.
The TV screen has no angle adjust - problem when the passenger in front recline the chair.
Cover for toilet seat does not stay when opened - keep falling on the user.
Food was disappointing. Served rather late. Need more enthusiasm in the service.
Service as usual cold. They need training in hospitality.
They ran out of the health check form - obvious lack of attention (ignorant) in service.
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