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The gentleman that was at the front desk was very polite and courteous and helpful. It is very much appreciated considering it wasn't from the area I didn't like the fact that I book the room and got to the hotel and the computers were down and I couldn't get a room. It's not the hotel's fault. Its Kayak that I booked it through that have an issue with. I'm from out of town going to a hotel wasn't available. I should have had an email or phone call or something. So I wasn't standing out in the open at 12 o'clock at night and no place to sleep.
Air conditioner worked well. Maybe to well.
Very clean, new-feeling, well-appointed rooms. Excellent, smooth bed linens. Great bedding: the only time I can recall any hotel's blankets being heavy enough! Also very nice that breakfast was included, tho' it was carbs only. Coffee was good. Would have been perfect with the addition of (even) hard-boiled eggs. Being right across from the ice machine & the office's night window (Rm. 17), it was too noisy if I left my window open. Was ok with the A/C running & window closed, though. Bed was a little too firm for my taste, but the great bedding more than made up for that.
beds! very restful sleep room size is very small
Very comfortable beds. Surprisingly clean and modern. Very happy with the stay.
Super clean, close to nightlife, newly remodeled smaller rooms/bathrooms
Updated and clean No shower curtain
The staff ia very friendly and helpful. The motel is decent. Nothing fancy but is ok. It is in a goos location. Has fast food within walking distance. I had to have my fridge and microwave changed cuz the one in the room did not work but the staff was more then happy to help!
King room. Non smoking. Late check in was granted. Howecer, upon arrival we asked for extra pillows. They only had one extra pillow at the front desk. Then come to find out there were no bath towels in the set ups. Had to personally walk down there b/c the front desk couldn't leave the front in staffed. Floors were not completely clean and there was hair left all over the bottom of the tub. And there was only one creamer set up left with, by far, the worst coffee ever. In a pinch this place works. Just don't be too picky.
I would categorize my stay at the Super 8 in Ontario California as 'tolerable'. First, my room (221) had the overwhelming smell of carpet deodorizer which permeated my nose and lungs to the point feeling naucious. This made it very difficult to eat in the room since I could literally taste the deodorizer. Second, adult men and women were yelling outside and going in and out of rooms very late and into the early hours of the morning both nights of my stay. I have experienced this only one other time at a motel where prostitutes were allowed to solicit business. Third, when I returned from business the following night my key card had expired even though I paid for two nights. I had to carry all my bags back down stairs to the office to get it 're-updated in the system. Fourth, the office staff who checked me in failed to offer to give me the pass code to access the free Wi-Fi. It was not until the following morning that I had to ask another office staff for the pass code. Finally, there was no maid sent to clean my room and make the bed, place fresh towels or anything the first day of my stay, despite being gone the entire day.
Nothing I didn't like the fact I was double charged for the filthy room and they denied it when asked.
It was a great deal for the price! Overall the room was great. Mostly everything was updated and the furniture was very comfortable. There was even a little basket with the toothbrush, razor, and other essential items.
Comfy bed and pillows. Clean. Good coffee in the breakfast room. Great location and value. Housekeeping staff was really nice. Would have liked real half and half for coffee instead of powdered.
Liked how comfortable bed was and cleanliness How far it was from Tyler mall
location was the deciding factor. I booked a King bed for which a premium was charged, non-smoking room for which I had to sign a waiver ($100 if we violated). For one the room already smelled of smoke so we changed rooms, then the king bed was actually a queen (they argued that it is a standard king, and that there was no queens or standard booking option, which is clearly not the case, see kayak) therefore no money was refunded for the premium . It was extremely noisy, we could hear the neighbors and anything going on outside, the fridge inside the room made lots of noise (I unplugged it) and the AC unit did not really work (it was very loud as well and it was difficult to regulate, either it was on full power or off). The breakfast, they may as well not offer any, or call it something else. The staff was not helpful or accommodating at all. I would not stay here again.
I liked the location and it was a good value. On top of the quoted rate they required a $100 deposit that I won't get back for a few days. I thought this was odd.
Well, someone got shot... everybody got locked down. But the beds were comfy. That someone got shot.
The room was clean, comfortable and felt like i was staying at a four star hotel. Best value for the price.
Upgraded room very nice, modern Front desk staff looked disheveled, was a bit rude.
Newly remodeled room Not a good area. People were fighting and yelling everywhere
The room are excellent
Clean, big rooms. Relatively quiet. No restaurant on premises or near.
I liked the fact I was upgraded to the jacuzzi suite. The bed was also very comfortable with a good TV setup. There was no staff available to check me in when I arrived I literally had to seek someone out when I arrived. This occurred again upon leaving. When i would ask cleaning stag a question they didn't speak enough English to even understand this is not something which I'm opposed to however in a touristic setting where staff is already scarce I wasn't impressed. Also the vending machines had little options to begin with so when half the options including water was sold out I was ready to leave.
Nice staff, clean rooms. Will definitely consider staying here again.
The woman who works behind the counter was nice. I don't know what planet the other reviewers for this place are on. I booked this room based on reviews, but was horrified when I drove into this motel. It is in a VERY SCARY part of town. There was a homeless man sitting outside one of the rooms the entire time I was there. It is right next to tattoo and massage parlors. Everything in the room was very dated and there was no outlet by the sink. I was by myself for this stay as I was attending a conference, so I was very uneasy all night.
Close to downtown area. Location.
Great owner Check in was 11am instead of noon.
I didn't stay at that hotel. In fact I now I have a huge cell phone bill because the company called me from a +66 country code. Also because they were in Asia my dates were wrong. Causing them to continually switch the hotel until I finally got a room at Econlogde Ontario. Which was dirty and hadn't been vacuumed in a smoking room. I was in town for a Martial arts competition. To say I was unhappy is an understatement. I will never use this site again. I travel to over 10 competitions a year and never have I had such a horrible experience with a travel site.
Was close to UC Riverside The walls are very thin and the people upstairs were very noisy all night long and you could hear the traffic. The sheets were not clean and had stains on them .
Absolutely nothing Staff was unfriendly, only had a 24 hour room key that would lock you out, bed was unbearable to sleep on, not clean, small, ghetto surroundings ie drugs and prostitution and police showed up. Small bathroom.
Clean, quiet, and cheap.
I did not like the place but I did like that everything that I needed was very close. Our experience at this Motel trying to be an Inn is so bad. Stained towels, dirty faucet and tub , no toilet paper, People fighting outside of the complex, police activity, not enough parking "QUEEN" Beds so small. The worst thing of all tons of Roaches. This place should not be recommended to anyone.
Comfortable bed, flat screen TV, granite countertop in bathroom No
Everything was perfect! Staff, room, pool, breakfast. It's worth the price!
The room was very nice, with a comfortable bed, flat panel television, and roomy bathroom Be advised that this hotel is near the railroad and airport. I did not hear any air traffic, but there were occaisonal train whistles. I did not find them bothersome
The room was upgraded with new decor and a flat screen television. It was a great bargain for overnight after arriving late and before leaving for Palm Springs.
Nicely appointed rooms are a cut above. The place is well maintained and the breakfast had a good selection and was well stocked. Overall, it was a very pleasant experience and excellent value for Money. A bit noisy in the morning with the trains and proximity to the airport.
closeness to the airport
i was amazed how clean and nice is this place and the the room was perfect, thanks none
we were given a room on the first floor, an easy walk to the shuttle. This was thoughtful since we did not have a car. The room was clean and pleasant and amazingly quiet since it is so near the airport.
Couldn't be more clean. Bed, restroom, and everything was clean. Close to freeway and local sites. Easy to find. When we first arrived, I had thoughts of finding a new place to stay. It looks like a better motel. Was thinking it was more of a hotel when I booked the room.
The location was quiet from freeway traffic.
Comfortable room size. Easy access to freeway and airport.
Well appointed, comfortable, up to date, and the breakfast was nice with a wide selection to choose from.
They gave away my room before I got there
The only perks I would give this Super 8 is that it had great wifi and cable The room didn't come with a refrigerator, when my fiancé went to use the bathroom someone else had used it and didn't flush, the pillows had a food stain on it. I had to let room service know so we can get fresh linens and a clean toilet and they had an attitude about doing so
I like the fact that the hotel is around a number of stores and restaurants. I disliked the room. It smelled really bad. It was dirty and the shower didn't work. I also didn't appreciate that the hotel does not allow visitors. The towels were small and stained old looking.
I like that it had a frig. And Breakfast
I was told I would get a non-smoking room and did not. The furniture was very worn down. The bed comforter had cigarette burn holes in it. There were bugs in the room such as ants and I saw a cockroach. My room key often wouldn't work.
The sheets were clean, the towels were there, the heater/AC worked, the water was hot, the bed was comfortable, the TV and the fridge worked, had a good internet connection and the price was right. I lost my key card, and the staff was very friendly and I was able to get a new key card without a problem. Since the motel is on a busy thoroughfare, the traffic noise is always an issue. If you're looking for perfection, this is not for you. The TV was an old flat screen, there were no hangers for my clothes, there was not a suitcase holder and there was only a shampoo/conditioner foil packet that you needed a scissor/knife to get open.