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The staff, the room and the swimming pool
Check-in prcoess was perfect. The family room we bboked was spacious and clean and with a large nice bathroom. We borrowed bathrobes in the reception - they came in all sizes - and used the pool twice. Breakfast buffet was fine too. The dinner menu in the restaurant was a bit heavy.
Very good hotel. Plesantly surpriced by the high standard...did not expect this from a "motorway hotel"...
The staff were very good with the children. The pool was great, if a little chilly. Good food in the restaurant. Very quiet considering the proximity of the A9.
For the price a good hotel, large rooms, swimming pool and sauna. Close to the highway No internet connection in the rooms, only at the lobby (free of charge)
Big,silent and clean room with balcony, friendly staff, good service reception and restauran. Excelent, big breakfast bufe. no wlan possibility in the room
The room was spacious and comfortable. The spa and pool were relaxing. The breakfast was good and varied. There was no wireless in the room and intermittent service in the lobby.
the swimming pool, the breakfast, the location perhaps a bit dark
clean and uncomplicated, easy to find, close to Motorway exit, easy parking. I had booked for Sun night 11 Oct. I had phoned on Oct 7 to advance this by one day and was told by Frau Kuhn that this change of dates was ok and was now in their system. When we arrived Sat late the night porter had no record of us. He eventually found us in the system for Sunday night. Luckily a room was still available.
the rooms are spartan but clean. However the food is exceptionally good. Very fresh delightfully presented and tasty some rooms suffer from motorway noise if you like to sleep with an open window
Beautyful surroundings, fatastic for hiking and exercising. Pleasant staff and facilities that met expectations at the price level.
The hotel is beautifully located in the Frankenwald forest, and Bad Steben offers a fantastic variety of spa, cosmetic and health treatment. Also, there is a system of foot paths that offers the possibility for walks and jogging for all needs. Good food. The fair rating of personnel is because of one person in the reception, who clearly should not be their. She was unfriendly, unhelpful and demonstrated no understanding of service. However, this one person was an exception, all other staff deserved good to excellent rating. The hotel is now 25 years old and the need for refurbishing is getting obvious.
The location in Frankenwald is very attractive. Beautiful,calm landscape. When we have ticked off "Golf/Sports" it is because there is a large selection of footpaths around the hotel where you can walk or jog, and the pool facilities are excellent.
Beautiful surroundings and excellent facilities. Very nicely laid out for hiking. Wonderful swimming pool. Friendly staff. One sour individual (male) in the receiption ruined an otherwise excellent rating of staff. The hotel can only wait a few years before an overhall is required. It is beginning to look a bit worn in places.
Although I did have an booking confirmation, I was forced to change hotel close to this hotel. Just only because of, "We didn't have any room any more...".
Great staff, very helpful. Lovely setting.
A very nice hotel with friendly staff
Pleasant reception and well furnished room if a little old-fashioned. Breakfast was also first rate
incredibly helpful staff no
Very friendly, nice Restaurant, Room Size was gerat
there wasnt anything my daughter disliked about Hotel Central, she enjoyed her stay very much
Good price, free internet access, nice staff. The hotel seems to be very old and could use some refurbishing. Floors are very loud. There is no AC, noisy from street with open window. Poor breakfast as for german hotel.
We liked the friendly Staff. We know the Hotel is old and it smelled not very good in the room. But the rooms was clean.
We really enjoyed our staying at the hotel Strauss. The staff members were friendly and breakfast was rather rich. Besides, the hotel has an excellent parking.
Directly in the middle of Hof, good location. And I had the possibility to get a free parking space as well. There was no reception of wireless signals in my room. That needs improvement.
Nice, clean, large room. Excellent restaurant. Attentive staff. Short walk to haupbahnhof. Near good restaurants and local sites. None
Good location good brekfeast
good service at the reception
My room was large, everything was clean, and the staff was very courteous.
Staff - helpful
good breakfast buffet, quality food and wide choice despite the hotel being a small one room was a bit cold on our arrival, but nevertheless warmed up quickly
Room was of a good size for 2 pers, and the bathroom was light and not too small All-in-all the hotel appeared a bit shabby
Staff helpful once you found the hotel e.g. provided directions/map to get to town centre for evening meal but then you were on your own... Breakfast good with egg [omelete] feshly cooked. Better infomation for those arriving on foot e.g. by rail to get to the hotel would help - yes it is quite near the main Hof rail station [Hbf] but a better description/ map would assist. It is also a trek down to the town centre e.g. to get a meal in the evening [and back up after], as not any obvious restaurants nearby - only some smokey bars.
Staff was extremely cordial, excellent service.
Very friendly hotel and quiet area. Breakfast was excellent and much better than I expected.
just perfect, nice, clean and warm, great breakfast and friendly folk what more do you need?
The hotel staff were super nice. Made me feel like coming back again.
Especially kind and familiar staff, delicious breakfast, close to the railway station, pleasent inner settings and a pretty good Sauna. There wasn't.
My stay was very pleasent
The employees were very gracious, pleasant, and helpful. The breakfast had a variety of foods to choose from. The Bahnhof was close. Not difficult to find.
the restaurant was in the same building, breakfast was good and staff was really nice and helpful i had to leave the room already at 10 am, and i had problems with internet
A very nice owner - the lady is such a warm and helpful person, excellent! We were with 2-year-old twins and the lady was very helpful to us at every stage of our 1-night-stay. Very good breakfast, excellent location - only 5km from A9 Autobahn.
friendly, warm place in a picturesque little town a bit off the beaten path, but that added to the charm
This hotel is too close to the church that rings the bell every 15 minutes!
We used the hotel on the way to and from our summerholiday in Italy. We are to adults and 3 children. So an extra bed was added to the room. The room wasn't so big, but comfortable and nice. The staff was nice, the breakfast was as expected (I didn't miss anything). Close to the hotel there is a pizzaria (very good and affordable) and an icecream shop (and a bank). There is much trafic on the seemingly small road in front of the hotel. Open windows will cause noise at ordinary city level from approx. 5 o'clock. So don't open the window.
Good price for one nigth
Well, what can one expect for the rate 45 euro for double room? The hotel has been choosen for one purpose: near A9 highway, low rate, half a way during our longer trip. So if you need cheep place as a "trip-braker" and quick bed & breakfast this place is could be for you, otherwise avoid it.
Its a very familary Hotel and silent place at night time..Breakfast was great
locations on the way to ski holiday
The hotel was closed untill 5.30 p.m. even check in from 5.00 p.m. should be possible. Half an hour just waiting for someone to open the door is not good enough.