The bedroom was sufficiently equipped with a double bed of good comfort level, which gave you a good night's sleep; and the room was quite sizeable.
There was a constant "musty air" atmosphere both within the room and particularly in to corridor leading to the room, which was very off putting. The condition of the bathroom was not good, and the general interior of the hotel (other than the reception) was very poor.
convienient easy access to other areas of interest could be sign posted better staff ok
I def liked the friendly staff, they were super helpful with whatever we needed help with
That the express way was right outside our window. Maybe need to invest in some better windows with thicker glass.
hotel was very comfortable .family room was good plenty room to move with 2 children .
the room was very noisy even during the day and night did not get much sleep as the motor way was right out side our room not even 20yards away . i think when so near a road should have double glazing not secondary as we did not get much sleep ,for the traffic which ran all night . other than that we had a good stay.
Food was excellent
Hotel is poorly located right next to the busy M56. Unfortunately my room opened up onto the M56 therefore I could not sleep with an open window which meant that the room became stuffy
Clean. Very comfortable bed. Good breakfast. No traffic noise although next to motorway.
Slow check in. Very young giddley girls behind the bar,tended to ignor customers. Only one set of towels in room although booked for two.
The check-in was much improved from the last time we stayed and the receptionist responded well to my questions about entry to the hotel later that evening.
Hotel clean, trainee receptionist very helpful
Food at adjoining restaurant only adequate, very busy, staff pleasant but slow service
Fairly clean, tidy, comfortable bed
Heater didnt work when I entered my room, had to go downstairs (no phone!!) to request help, receptionist (only one person on duty?) had to come up and reset heater as had been off all year she said, why would they not do this when cleaning the rooms knowing it's cold now as autumn approaches? Then about 40 minutes after heater was on, room was hardly warmed as heater was too small for size of room and then it broke - leaving the room cold all night. Hair in the shower plug. 6:30 am my colleague in the next room and I were woken by the fire alarm going off!! Which made it impossible to go back to sleep when woken with such a shock.
Good service, comfortable accommodation and good quality restaurant facilities.