Would you like to save as your currency permanently or for this visit only?
I was woken up by loud yelling multiple times every night...
Excellent value. Friendly staff. Most of facility is closed for renovations. Used by airline personnel for overnight stays. Regular shuttle bus to nearby airport and easy access from airport to downtown Philadelphia. No food outlets within walking distance, although snacks from on-site vending machines are available during renovation. Renovation will not be completed until well into 2011.
Room was clean and comfortable. Staff was friendly and helpful. Due to renovations being made, it was a little confusing finding the hotel office. Worth the trouble, though.
Convenience to airport. Pleasant surroundings. Nothing.
The veiw How I asked for early check in told it was a $20 fee .. Check in is at 3pm I asked for 9 am and was ok'd by front desk in advanced .. Got down at 730 am (it's a 5 hour drive) so ya we were beat .. Front desk told us they wouldn't have anything for a couple hours .. Fine .. They allowed us to enjoy breakfast and 1030 I again asked for early check in as we wanted to nap before our day we had planned .. Still no room so we found something to do in the area .. At 1230 we went back and asked for a room still nothing .. Luckily we are pretty laid back people so with out a fuss we went and got ready and brushed out teeth in the truck .. Not ideal being as tired as we were coming from mass . But we made the most of it and enjoyed the Philadelphia zoo .. And finally at 430 we got a room several hours past was told we could check in .. Customer service was extremely poor you could tell know one really cared at all seeing how every time (3-4) I went to the front desk they took my number and said they would call me when the room was ready .. Needless to say I never even got a call so rude. And room service people were everywhere and said 11am was check out ..ridiculous I wouldn't stay again
That's what we call spent money for nothing it's a horrible night seems a 1900 building very old and dirty
Clean room No elevator room on third floor donuts were Continental breakfast
Cleanliness of rooms and facility
Everything. There were drug paraphernalia in the room, including a pot pipe.
Don't know< I never made it to the room. Even though I reserved the room online with a credit card, when I got there they told me they couldn't process my reservation due to their credit card machine being out of order and I could only pay cash. So I walked out the door and stayed at Red Roof Inn next door, I suggest you do the same.
My room door would not lock in the morning, I was in a hurry to get to a funeral. I complained to the manager and he made me pack up and move out of the room. He said he would have a room for me when I got back from the funeral, I went to the funeral and when I got back I was given another room. However, the room had not been cleaned from the previous customers. Dirty sheets, towels etc., I had to wait till someone could come clean before I could unpack. Totally terrible and I can't believe that they charged me full price and not offered anything for all this trouble.
Location Check in was 3 hrs late, the guy at the desk was beyond rude and had no idea what he was doing. Our first room was filthy and the heater didnt work, it was an ice box. When we called the front desk he said it would take 20 minutes to warm up and refusedto give us another rooom. When an hour went by my hhusband went to the front desk bc after calling them again and the guy hung up on him we were furious. He ended up giving us another room. It was smaller and just as unclean. I will never go back norrrecommend it.pay the extra 10bucks and stay at the bbeautiful red roof inn next door. Totally worth it!!!
Absolutely nothing!!! Smelled terrible. (so bad you can't sleep) Loud noises at night. Hot water took 15 minutes to heat up. Had to check in behind a bullet proof window for the security of the "concierge" Hair in the sink (not mine).
My first 3-day stay here a week ago, I had a nice room. It was clean, quiet, and pleasant overall. I'm pretty easy to please. I liked the laminate floors. Throw rugs would be nice, but the laminate seems cleaner than carpet. I came back this week for another 3-day stay and it was horrible. Non-smoking room reeked of cig smoke, paper-thin walls made our night disruptive and bizarre as people were loud and strange in nearby rooms. Worst of all, no heat! Froze our butts off! The guy tried to fix it, didn't work. No sleep. They didn't answer the desk phone all morning and then refused to refund my money at 7am when I told them what a terrible night we had. Desk people don't speak English well. Terrible!
Good place to stay outside Philly. Good value for the money. Had a herd of elephants above us and it got noisy at 3am, not good.
Location was easy to get to. The hotel staff did not check on us after the shooting, I consider that poor customer service. Dated hotel room. Tiles not too clean in the bathroom. Lights connected with extension cord and when I went to pull the plug, the whole receptive came out of the wall. There was a shooting at the hotel and the police woke us up to make sure we were ok,
The service at the desk. The receptionist was kind and patient The room was out dated and smelled very old! It may have been cleaned but it didn't appear that way! Very not good! But the receptionist was cool and very kind with me and giving me a refund. I was upset and drove home
The bottle of champagne I was given for all my troubles. Everything. First room linens were disgusting. All the water came out brown. And the jacuzzi spit out rust and only the lord knows what else. Second room jacuzzi was the same as the first. Couldn't even use it from the dirty water and rushy plumbing.
Nothing The lobby looked like a police station with cheesy Valentines Day decorations. The room smelled and the tub was filled with dirt, yes dirt from faucet. I went to call the front desk and the phone was broke. Got to desk and she goes 'checking out?' Yes.
The whirlpoor tub was so dirty and rusty we couldnt even get in it.... the shower was the same way.... the carpet had stains everywhere and the washcloths definitely needed to be replaced they had a brown tint to them....